Miller Restoration Dki

Fire & Water Damage Restoration
104 Dunkirk Road Saint Catharines ON L2P 3H5
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Reviews for Miller Restoration Dki

Average customer rating:
9 10 (16 reviews)

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Bill  from Toronto
Bill from Toronto
1 review Toronto, ON
8/10

House Repair

My insurance contacted Miller Restoration when a car crashed about 3 inches into our house, they did a few small repairs (minor floor repair, brick work) and they were very good. They did everything they were supposed to do.

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Company Response

Thank you very much for taking the time to review . I will pass this along to the staff and trades!

OurCastle in Toronto
OurCastle in Toronto
1 review Welland, ON
10/10

Sewer Back Up

It was a regular Friday rainy day. As our house is situated on a hill , we enter and exit through our basement. When I entered our basement , I found small puddles around our sewer drains. I tried to vacuum up the "waste" with our shop vac and quickly realized that this was more than a little water. I called my insurance company and then I called Miller Restoration DKI . Tracy had someone out to the house within an hour of my call. By the time the city fixed the problem, Miller's had a crew at my home. They moved everything that was not contaminated to higher ground and brought in the drying equipment and worked until later in the evening. The checked back several times over the weekend and began cleaning and logging our contents. The thought of having to do this on my own was super overwhelming. There crew was very kind and professional. I would highly recommend Miler Restoration DKI.

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Company Response

Thank you for the review and recommendation. Yes a sewer backup can be very overwhelming to deal with. Our trained staff is always there to help.

Private User
Private User
Private User reviews Thorold, ON
10/10

Kitchen Renovation

We had a fire incident at our home in November, 2015. The insurance company had Evan from Miller call me. Evan was excellent. He was always friendly, prompt, reliable and explained everything clearly. If there was ever a problem, a phone call to Evan was all it needed to get resolved, and he always returned my calls promptly. The workers who came to the house showed up when they were supposed to. They were all friendly, respectful, courteous and professional. They also came back to fix something that needed it. No job was too small. Everyone was very accommodating. Evan an his team did a good job. Yes, I would recommend Miller Restoration.

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Company Response

Thank you very much for your review and recommendation. We will be sure Evan and his team receive these kind words.

Yolande Bissonnette from Welland
Yolande Bissonnette from Welland
1 review Welland, ON
10/10

Mi

RE: Bissonnette Claim #26945641
We want you to know how much we appreciated the way you have cared for the contents of our home at 215 Gadsby Avenue, Welland.
Your staff was on the premises very quickly to dispose of damaged contents as well as salvage as much as they could. They did this efficiently and we appreciated their efforts.
We want to thank your staff who took care of cleaning our treasures—they did an awesome job of not only cleaning but carefully wrapping our contents. Most of all, it was their restoring our pictures, irreplaceable photographs, and our son’s hockey jerseys that we truly appreciated.
Your front-line office administrators are so customer oriented and professional that it was a pleasure for us to be in contact with them. They certainly represent your company well.
We cannot say enough about Danica—she is a gem—efficient, personable, empathetic and accommodating. We looked forward to meeting with her and appreciated the care that she showed for our contents as well as Cam and I.
We would recommend your company to others because of our satisfaction with your excellent service.
Yours truly,

Cam and Yolande Bissonnette

PS No costs as it was paid by Intact Insurance

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Company Response

It was our pleasure to assist you in your time of need. Knowing that we made that time easier for you means allot to our staff as well. Thank you for your kind words we will be sure to share this with our staff.

K from Niagara-on-the-lake
K from Niagara-on-the-lake
1 review Niagara-on-the-Lake, ON
10/10

Fire Restoration

I had heard that the damage from smoke and water can be as bad as the flames from a fire, and in our case that was true. We arrived home to find our house and our Bed & breakfast business, filled with smoke, soot, and water damage from melted pipes.

Miller Restoration was called by our insurance company and within 3 days work began. There were many crews in and out of our house; each and every one of them made this calamity endurable. The team members were respectful, efficient, courteous and professional. The project manager, Ryan, was well organized, knowledgeable and delivered on time.

Our business was able to resume without delay and our home was restored to its original standard.

My husband and I send our most appreciative thanks for the service and attention we received from Miller Restoration.

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Company Response

Every job we attend is very different from the next. In a situation like this our main concern was to get your B&B back up and running with little to no inconvenience to you or your guests. Thank you very much for your kind words, we are glad we could help you in this much less than perfect situation.

MONICA from Fort Erie
MONICA from Fort Erie
2 reviews Fort Erie, ON

First Review

10/10

HOME RESTORATION

We had a house fire on Christmas Eve 2012, and the moment we spoke with Igor during the wee hours of Christmas day we knew we were in the right hands. Igor and his crew were very helpful and accomodating from the get go. They kept us well informed during the months of rebuilding our home, they were extremely couteous, accomodating and professional. I don't believe we could have asked for a better contractor and we are very thankful for their service and help. I would highly recommend Miller Restoration to anyone and everyone.

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More about Miller Restoration Dki

In 2007 Greg Miller Restoration changed operation and ownership to Matthew and Tracy Holmwood. The name has been changed to Miller Restoration. We also became a member of Disaster Kleenup International in 2009.

Disaster Kleenup International (DKI) is a unique organization that is driven by a membership that has more experience in the field of restoration services than any other organization of its kind. National standards are maintained by the Head Office at the direction of the membership.

As members of DKI, we are able to utilize the expertise and resources from all members, allowing Miller Restoration DKI the ability to handle any emergency and restoration service that our clients need. Miller Restoration has been leading the way in the insurance restoration industry since opening its doors in 1995. Miller Restoration has moved thousands of homes and businesses from the disruption of unexpected property damage, through mitigation and restoration processes, to the return of property to the intended use. Miller Restoration's expertise in analyzing loss, planning, and applying the best solution response and service has gained us respect and accolades from homeowners and business owners alike, not to mention insurance industry and property management professionals.

When it comes to Property, our experts measure up. We know the emotion of lifestyle disruption a homeowner experiences. We know the cost to the business when the workplace is affected by a loss. Our actions through the processes of emergency response, mitigation and resulting damage repair have one intended end focus- to put people back to clean, safe and sound environments.

The whole Service team at Miller Restoration encompasses experts ready to care for you - our customer. From Ownership to Administration, to Warehousing and Cleaning, to Estimating and Project Management, to Specialty trades and Technicians, each is educated in their respective field. At Miller Restoration, we believe education does not stop at certification, but rather that it is an ongoing process. We are continually involved in up to date/state of the art training for our estimators, trades and technicians that keep them ahead of the competitors. At Miller Restoration we believe, our people are our best assets!

CATEGORIES
Fire & Water Damage Restoration
PRODUCTS
We are primarily Insurance Restoration Specialist. We also service commercial , institutional and residential customers
SERVICES
We provide 24/7 emergency services for Fire, Water, Wind, Mould and Asbestos remediation. We also look after Vehicle Impact, Vandalism, Hoarding and, Trauma Scene Cleanup and Covid Cleaning
SPECIALITIES
DKI Complete Assured Contents Software - FireLine Contents Processing - Dry it yourself Program
WEBSITE
http://www.miller-restoration.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
26
PAYMENT METHOD
Cash , Cheque, e-transfer
MEMBERSHIPS
OIAA, IICRC, IBAH, NSIBA, RIA, IIC, BBB, GNCC
LIABILITY INSURANCE
Yes
DIPLOMAS
Green Risk Certified, Certified Restorer, IICRC Certifications
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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