Moore Skylights Inc.

I had my skylight installed towards the end of the season and dealt with Jeff. I chose the Velux Solar Opening Skyligh (VCS 2246). Jeff assisted in the selection, was prompt with his installment appointment, took pictures of his work at different stages (even though I was able to go up to the roof with him to look at his work).

I held off the review until I have a chance to use the opening feature of the skylight.

The product

The skylight itself is beautiful and well manufactured. The brand speaks a lot for itself. The opening feature is great for exchanging air in the skylight channel leading up to the roof. It doesn't lower the temperature on the 2nd floor as dramatic as I had thought (maybe 1 degree difference with it opened). However, it is a great feature to have and air do get freshened in a hot day.

The Service

Jeff showed he is knowledgeable in his work. He took the skylight up to the roof and down with the old skylight with ease. His transparency (taking photos) of steps installing the skylight is appreciated and certainly make me comfortable. As you may not go up to the roof to check his work, this is valuable.

Conclusion
Good Product, good service, good guy.

We are extremely pleased with our new skylight. Jeff was easy to work with, knowledgeable, experienced, personable, and his communication was excellent.
He kept us informed every step of the way.
We upgraded from a bubble style skylight to a vented skylight (sorry I don’t know the right terms!) and it looks amazing and is easy to use.
He was also very helpful with the extra layers of shingles we found unexpectedly on our roof!
I highly recommend Jeff and Moore skylights to anyone.
Thank you Jeff!

Jeff replied to my request for a quote fast. He took his time to explain in detail what the procedure for replacing two of our skylights was going to be.
He showed up on time to give us a quote as well as for the job once we gave him the go ahead.
He kept is informed through the whole process.
Jeff was extremely professional and very pleasant to deal with.
My whole family is happy and enjoying the new skylights.
Thank you Jeff for your hard work.

After submitting my quote request online Jeff replied quickly same day. He was personable and knowledgeable. We discussed the job (typical East York two storey semi, upstairs hall, no access to attic). His default recommendation was the 14” size tunnel for maximum light.

A month later after a 2nd contractor’s estimate I accepted Jeff’s quote. He dropped by the following week to do a quick inspection to determine needs. Warned me that our lath & plaster ceiling may chip or break away a bit in cutting the hole. Being very familiar with this I understood and told him I would take of any patching myself as necessary.
Without access to the attic we were unable to determine the ceiling joist spacing & direction, so it was decided to bring both a 14 & 10” kit.

About a week latter, arriving exactly as scheduled, Jeff set to work. The ceiling did indeed chip away as expected but not a lot. Despite having no access the attic and thus working somewhat blindly, Jeff did a great job. I had already decided to go with the 10” size and boy is it bright. My wife and I love the organic look & feeling this free light creates. Best bang for the buck improvement ever.
I have nothing but good things to say about Moore Skylights Inc. and highly recommend Jeff, he is a class act.

Jeff was a true professional through every step of the process of having new skylights installed - from initial consult and quote to scheduling, installations and follow-up. He was knowledgeable, focused, punctual, skilful, organized and courteous. While his pricing was fair and competitive with other candidates, it was every aspect of his service that delighted both me and my wife.

We recently had to have 2 skylights replaced as they started leaking. Contacted Moore Skylights the end of May. Jeff Moore delivers on all promises. Superb service. Gets back to you ASAP. Reasonably priced for EXCELLENT work. Super happy with job completed today June 15.

We appreciated the no b-s approach. Jeff is very knowledgeable. Work was done quickly, on-time with that personal touch. The skylights look absolutely amazing! Extremely happy. Will definitely be recommending.

Replaced an old and cracked skylight. Reached out to a few companies and by far Jeff was the most professional. Clear explanation of the work and options. You can sense the pride of the work he does. Clearly stated warranty as well.
This was only confirmed and exceeded in the actual work he did on the day itself. All went smoothly and as agreed.
Pleasure to work with and will definitely recommend to friends and will use his services in the future as well.

Jeff was great to deal with. He explained all aspects of the project in detail. He did a thorough on site inspection to ensure all would go smoothly. Jeff provided both a quote and follow up in a timely manner. Jeff always kept us informed of the next steps, showed up and finished exactly as promised. The shingles used were a perfect match. He removed all debris and left the area in its original condition. We would highly recommend Jeff and plan to have him back for our other skylight in the future.

Jeff was terrific from start to finish. I had had a roofing company install new skylights when they replaced my flat roof. It turned out that they installed a great roof but didn’t have a clue about installing skylights. I contacted Moore Skylights because that’s all they do so are very knowledgeable about them. Jeff walked me through all of the issues and how his installation process would solve all of the problems. He installed all three skylights, including trim and a blind, in two days and cleaned everything up afterwards. He was a pleasure to work with and I’d highly recommend him to everyone.