We ordered two 8x7 doors with one Lift Master 8550 with Direct Overhead Doors . Right from the beginning Rob took care of the process professionally , first he came to inspect my garage and measured it and also showed the samples of different Door types.., once we decided up on the Door type/color/style etc , It took about a month to get the Doors manufactured , once the door was ready Rob called and wanted to start Install on Aug 1st , which was a long weekend and we were bit reluctant since we had some plan to go out in the afternoon , Rob assured he will be done by 1.30 pm , so we agreed to do it on Aug 1st itself , he arrived at around 9.30 am and finished it around 1.30 pm as promised, Including the "CAPPING" for both doors ( Done by Rob's dad ) .Both Father & son duo were very personable and skilled people. We are very happy with the outcome. Only 3 days have gone by , so far it is super quite/smooth operation . opener had every features I was looking for. I guess we will have to wait at least for one Winter to go by to make further meaningful comment on the product performance , but based on what we have seen so far we are confident on the product and happy about the service . A big thank you for ROB and his Dad :-)