Thanks Jesus,, pleasure to hear from you that you and your family is happy and enjoying the newly painted deck. We will keep trying to build our trust and strong relationship with our customers. Thanks for your valuable feedback.
It's pleasure to be of your service kevin. We look forward in future to be of your service as well.
Hi
I am trying to identify you so that I may address your concerns immediately. May I request you to get in touch with me at 416 841 3890 or my email sbutt@fivestarpainting.com. It would be a shame for me not to complete through on the promises provided.
I always provide a detailed digital quote for approval to eliminate any ambiguity regarding the scope of the work. 50% of the payment is left to the end to give you complete control of your project, hence the payment is to be done upon satisfactory completion.
Our foreman re-verifies the scope of the work at the beginning of the job and I am always available to attend personally should the client request so.
We use tarps along the walls and cover customer belongings with plastic. We do a broom cleaning at the end which the customer inspects.
The painting job involves sanding and dust. Occasionally, the dust does go onto the floors and solidifies at places which are not detected at the time of final walk around. This dust is often mistaken for paint. A few times clients have called us to complain about the issue and we have promptly addressed it.
I will take care of the matter by either arranging for any additional cleanup or by reimbursing you for any effort that you undertook that you were not supposed.
You are also covered under a two year labour warranty: its my responsibility to rectify anything short on the job
Best Regards
Thanks Jessica for your detailed review. It means a lot for us. We will continue our hard-work to see our customers happy.
Thanks Marcus for your kind words. It was pleasure to see you happy and satisfied after the job. We will keep your trust in future as well.
Thank you for the kind words looking forward to be of service in the future
It was an absolute pleasure to be of service and also thank you for the referral
The transformation was amazing. The colors picked with Marife are flawless. Looking forward to be a service in the future.
He was a pleasure to be of service looking forward do you doing future projects for you and your friends and family
Five Star Painting is a locally owned and operated house painting company servicing the Peel and Halton area.
As a part of an international painting franchise system, we give you the peace of mind knowing that we're not a "fly-by-night" contractor that will cut corners or leave the project incomplete.
We provide:
FREE COLOUR CONSULTATION session with our INTERIOR DESIGNER
PREMIUM ENVIRONMENT FRIENDLY ZERO VOC PAINTS
EXTENDED MANUFACTURER PAINT WARRANTY
EXTENDED LABOUR WARRANTY
QUALIFIED PAINTERS
ON-TIME GUARANTEED
BEST PRICE GUARANTEED
Thorough Surface Preparation
A responsive management team should there be any challenges
Detailed pricing that lets you know what you are getting for your money
We are available 24/7 to take your call. Our customer service department will ask for some basic information about your project and will schedule one of our estimators to come out to discuss your project. Our estimators will confirm your appointment, show up on time, and will provide you a detailed quote of the work discussed. It's that simple!
We are a licensed and insured company that distinguishes our company from smaller and insecure businesses.
We strive to exceed your expectations and focus all of our energy and resources on delivering outstanding results.
