Five Star Painting Oakville/Burlington/Milton

Formerly Renovation Express, We Renovate, One Day Painters
Paint & Wallpaper Contractors
Mississauga ON L5M 8B4
Write a Review
Write a Review


HomeStars
Paint & Wallpaper Contractors
Five Star Painting Oakville/Burlington/Milton
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Five Star Painting Oakville/Burlington/Milton

Average customer rating:
9.8 10 (147 reviews)

Sort by

Sheryl Courco in Toronto
Sheryl Courco in Toronto
2 reviews Toronto, ON
10/10

Carpeting bedrooms

My relator asked me to change the carpets at the time of selling the house. He had worked with renovation express before. Marife came to my place with all the designs which was very convenient. As they work togather with the painting company I hired, they also took care of the project scheduling and worked well around each other. Perry and his team installed the entire carpet in just one day. There were two small issues in installation that were taken care of promptly

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you for the kind words. We appreciate it.

Suzane Cibiri in Kanata
Suzane Cibiri in Kanata
3 reviews Ottawa, ON
10/10

Carpeting upper floor and staircase

Renovation express was recommended to me by my painting contractor. The whole process was very simple. I picked the carpet samples in the comfort of my house. The installation took just two days and Perry and his gives were very good with their work.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you Suzane for the kind words.

Neal
Neal
4 reviews Vaughan, ON
0/10

Kitchen Reno EPIC FAIL!!!

Due to their inexperience in MAJOR renovations my family is still living in dust and studs without a kitchen now for 10 weeks on a 6 week job...nowhere near finished yet.
I was told so many times my kitchen was ordered and it never was, they just wanted more money from me, every week a new delay, workers not showing up, design wrong, NO supervision on site, NO crews all of July then the crew shows up on the weekend.
You cant believe a word they say, we strung along for months with false promises. I cant wait to show the judge my journal of the project with all pics, video, emails and texts detailing the delays and false promises.

Approximate cost of services:
$70,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

We are sorry that despite our best efforts to work with the the client, which involved accommodating constant (and substantial) changes to the agreed scope of work and trusting that he will eventually make payments, he could frame the narrative this way. It is frustrating how the client requested the kitchen design to be changed completely at least three times over the course of weeks and still expected the order delivery date of the original order. Each cycle of changes required the previous order to be cancelled or put on hold. The claim of inaccuracy is outrageous since the installer that verified the order with the client had confirmed the order with our manufacturer before each placement. These do not even factor the disparity between our contract's scope of a standard kitchen design and the requests for a much more extravagant one. It might be worthwhile to review the other major source of the project delay: the request for beam type change. It is frustrating how the client's dissatisfaction with the beam type was expressed only after it was delivered and ready for installation. Not only did this lag installation until the new beam type could be delivered, an engineer needed to reassess the structural feasibility of a design with that beam, adding to costs and delays. The refusal to acknowledge or take responsibility for any consequences caused by the requested changes (in time or costs) is disappointing. Further, our workers were not absent “all of July” or as consistently as claimed. When they were absent, it was either because the above mentioned changes led to rescheduling and hold ups.
It is just unfortunate that our relationship ended on such a note.

Leslie in Mississauga
Leslie in Mississauga
2 reviews Mississauga, ON
10/10

Upstairs carpeting

It was very convenient dealing with renovation express. They scheduled the estimate the very next day of my calling. The pricing was very reasonable and Pedro kept following up with me as discussed.

Their designer was very helpful in picking a carpet tat i really liked.

The installation was scheduled within a week of my finalizing the design and the entire work was done in just two days. The installers were good at their work.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thanks Leslie,

It was a pleasure working with you.

Mark Digrado in Oakville
Mark Digrado in Oakville
1 review Oakville, ON
10/10

Flooring, Kitchen, Popcorn ceilings

Could not have had a better contractor. Everyone on team was very professional, friendly and responsive. Especially the Interior designer worked really hard with us at every stage and coordinated the project very well. All of the installers were very good at their work. Things happened as per schedule and any problems were readily taken care of.

Approximate cost of services:
$45,000.00
Was this review helpful?
Company Response

Thank you Mark for the kind words.

Alan Marshall in Brampton
Alan Marshall in Brampton
1 review Brampton, ON
10/10

Main Floor Renovations

The project I thougt was a bit complicated but it was made very easy as simple for me. The pricing was very comprehensive and I was made aware of all costs invloved in the project before the start, as a result the job was finished on budget. The staff was helpful and the inetrior designer's involvement with the project was a boon

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thanks for the great review, Alan, it was a pleasure working with you.

Raahim  in Scarborough
Raahim in Scarborough
3 reviews Toronto, ON
10/10

Flooring

All the flooring was completed in just 2 days. The floors look fabulous. The design is great. I have received many complements. All the team was very professional and easy to deal with.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

You were very easy to work with, Raahim. We are glad your friends and family like your new floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Five Star Painting Oakville/Burlington/Milton

Five Star Painting is a locally owned and operated house painting company servicing the Peel and Halton area.

As a part of an international painting franchise system, we give you the peace of mind knowing that we're not a "fly-by-night" contractor that will cut corners or leave the project incomplete.

We provide:

FREE COLOUR CONSULTATION session with our INTERIOR DESIGNER
PREMIUM ENVIRONMENT FRIENDLY ZERO VOC PAINTS

EXTENDED MANUFACTURER PAINT WARRANTY
EXTENDED LABOUR WARRANTY

QUALIFIED PAINTERS

ON-TIME GUARANTEED
BEST PRICE GUARANTEED

Thorough Surface Preparation
A responsive management team should there be any challenges
Detailed pricing that lets you know what you are getting for your money

We are available 24/7 to take your call. Our customer service department will ask for some basic information about your project and will schedule one of our estimators to come out to discuss your project. Our estimators will confirm your appointment, show up on time, and will provide you a detailed quote of the work discussed. It's that simple!

We are a licensed and insured company that distinguishes our company from smaller and insecure businesses.

We strive to exceed your expectations and focus all of our energy and resources on delivering outstanding results.

CATEGORIES
Paint & Wallpaper Contractors
PRODUCTS
Benjamin Moore, Dulux/PPG, Sherwin Williams
SERVICES
House painting, interior painting, exterior painting, residential painting, and commercial painting, Kitchen Cabinets
BRANDS
Sherwin Williams, Dulux, Benjamin Moore, PPG
STYLES
Standard painting, faux finishing
SPECIALITIES
Exterior House Painting and Staining including Deck/Fence Paint and Stain Wood & Siding Repairs Power Washing Drywall Repairs Stucco Repairs and Painting Commercial Painting and Staining Minor repairs Interior entire house painting and can paint cupboards in a smooth durable finish
WEBSITE
https://www.fivestarpainting.com/oakville/?utm_source=gmb&utm_campaign=local&utm_medium=organic
YEAR ESTABLISHED
2013
PAYMENT METHOD
Mastercard, Visa, Cheques, E-transfer, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Years on Labour, 25 Materials by Manufacturer (see further for details)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.