We had great service from the owner as salesman and from the two man installation crew. The job took 3 1/2 days. The men came each morning at 8am sharp and left the job neat and cleaned up at the end of each day. They took pains to contain all lead-based paint and to protect our plantings under the windows. The whole job was performed thoughtfully and minimized our household disruptions. In total Windowrama replaced 12 single pane windows with architecturally correct Pella replacement and new windows. The work was done carefully and finished off outside with new white aluminum trim wrapping. High quality materials and excellent craftsmanship were a big part of this job. We are completely satisfied.