Empire Deck & Interlock

Formerly Empire Deck & Fence
Interlocking Stone
Ottawa ON K2E 6V4
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Interlocking Stone
Empire Deck & Interlock
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94%

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Reviews by rating (past 12 months)
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Reviews for Empire Deck & Interlock

Average customer rating:
9.3 10 (141 reviews)

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patandjamie in Etobicoke, Ontario Canada M9W6L4
3/10

Two projects

Decks review in Ottawa

Was very happy with first project. Tried to delete this review after second, but can't find a way to delete. Second project was completed, then redone to meet contract (mostly). Too much haste and lack of clear communication. First project had independent project manager and this may have made the difference.

Review has 1 previous version
Approximate cost of services:
$25,000.00
1 of 2 people found this review helpful.
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Company Response

Hi Pat,

We truly do apologize for the way your second project turned out. There was a communication error, and we have taken steps to make sure that this never happens again.

We are happy that you are satisfied with the project and hope that you will remember us based on your initial 10/10 review.

chen yeung from Ottawa
chen yeung from Ottawa
2 reviews Ottawa, ON

First Review

10/10

new deck

Decks review in Ottawa

Empire was very helpful to me with coming up with the right design to fit my needs and space. The work was done on time and is the envy of my street. The tradesman were very knowledgeable and pleasant to talk to.

Approximate cost of services:
$23,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Glad to hear the job looks good.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empire Deck & Interlock

Our goal is to design modern landscaping projects in the Ottawa area.

This includes our main focus on interlock and composite decks.

Thank you to everyone who has been part of our success for the past 15 years!

CATEGORIES
Decks, Interlocking Stone, and Landscape Contractors & Designers
PRODUCTS
Interlock: - Techo Bloc - Permacon - Unilock Decks: - Composite - PVC - Cedar - Pressure Treated
SERVICES
- Decks (Composite, PVC, Cedar, Pressure-treated) - Landscaping - Interlocking - Hardscape - Stonework - Woodwork - Railings - Glass railings - Lighting
BRANDS
TruNorth, Fiberon, TimberTech, Trex, AZEK, Techo Bloc, Permacon
SPECIALITIES
- Architectural Design - Composite & PVC Decks - Pressure-Treated Decks - Glass Railings - Aluminum Railings - Interlocking - Landscaping - Patio
WEBSITE
http://www.EmpireDeckAndInterlock.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
15
RETURN POLICY
Ontario Law: https://www.ontario.ca/page/your-rights-when-signing-or-cancelling-contract
PAYMENT METHOD
Cheque, e-Transfer, Credit Card, Financing
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Construction, Civil and Chemical Engineering, Architectural Technologist, Commerce
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$10,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-year on workmanship for decks and fences. 2-year for interlock. Manufacturer's warranty applies for all materials.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.