Empire Deck, Fence & Interlock

Formerly Empire Deck & Fence
Decks
Ottawa ON K2H 8K7
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Empire Deck, Fence & Interlock
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89%

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Reviews by rating (past 12 months)
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Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Empire Deck, Fence & Interlock

Average customer rating:
9 10 (85 reviews)

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Hong in Ottawa
Hong in Ottawa
0 reviews Ottawa, ON
10/10

Full front/back deck and patio renovations

Empire came in at the beginning of the pandemic and was very professional and organized from the beginning. From sales (Riley), to project management (Ryan, John), to the guys that did the hard work (Jason, Danny, Will, Bill). Everyone was clearly well versed in their craft and they built a fantastic finished product for us. Whenever we needed to adjust and make changes, they were quick to respond and were very proactive in giving us what we asked for. Prices were also very reasonable compared to other contractors of their size. There is a warranty and they have already come back to fix up some small things. Our project grew a lot through planning and actual work. Couldn't be happier with the finished product.

Highly recommend them to anyone in the Ottawa area.

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Bai in Ottawa
Bai in Ottawa
0 reviews Ottawa, ON
10/10

Interlock Patio (back and front), Garden Beds, Retaining Wall

When we contacted Empire, they were very quick to respond and sent a representative to discuss what we were looking for. The quote for the project arrived shortly so we were able to make some adjustments . Fast forward two months later when the project was able to resume due to the pandemic, we had a few guys come out and started the project. Throughout the time that the guys were here, they included us in any on site decisions and kept us informed of any setbacks (mostly, because of the pandemic and the availability of some materials) that they encountered. When they left, they made sure the area was as clean as when they arrived and leave me with some extra pieces.
This is our second project with them and between the customer service and the final result, we would highly recommend Empire.

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Jacqueline in Chicago
Jacqueline in Chicago
0 reviews Ottawa, ON
10/10

Interlock Driveway installation

We hired Empire to get a last minute spot in the 2020 calendar for a driveway interlock extension. Initially we had to play a bit of phone tag to get a project completion date. Due to COVID related material shortages, we almost got pushed out of our project window, but our project manager John, managed to source the exact colours we wanted this year, of which he had recommended at our site consult to best match our house. John was helpful and friendly throughout the process, his crew were also great- friendly, efficient and most importantly, did a great job. The interlock looks awesome and we’re thrilled he managed to source materials in time to complete it before the first snowfall!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Backyard fence

Did a great job with the backyard fence for my new build. would highly recommend this company, and will be using them in the future to build a deck as well.

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Melanie
Melanie
0 reviews Ottawa, ON
10/10

White PVC fence

When we contacted Empire, they were very thorough when asking what we were looking for and quickly sent us a quote for the project. Fast forward a month later when projects were able to resume due to the pandemic, we had 2 guys come out and did a fantastic job installing the white PVC fence that we ordered. Throughout the week that the guys were here, they included us in any on site decisions and kept us informed of any setbacks that they encountered. When they left, they made sure the yard was as clean as when they arrived earlier in the week. Between the customer service and the result of the fence, we would go with them again in the future for projects and would highly recommend Empire to friends and family.

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Bravo3035
Bravo3035
0 reviews Ottawa, ON
10/10

Deck with adjoining fence as well as a pathway

Deck with an adjoining fence completed to my satisfaction. As well a pathway was completed redone again to my satisfaction. Very professional, good quality work and very responsive to our needs. I would not hesitate to recommend Empire Decks and Fences.

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Chris M
Chris M
0 reviews Ottawa, ON
10/10

Fence, Interlock, Window Well, Sod, Deck Construction

Ryan is an adept project manager who completed our project within a very satisfactory timeframe. We appreciated his accessibility and recommendations from experience while his crews brought our 'concepts' to fruition. Compared to other options, we also found Empire the most direct and comprehensive when it came to aligning cost estimates with our actual requests (and therefore budget).

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Neal in Toronto
Neal in Toronto
0 reviews Ottawa, ON
10/10

Fence and retaining wall

We had a complicated fence replacement project with differences in grade and large trees along the fence line. Empire addressed these issues and identified solutions for them at a competitive price. Their work was very high quality. Their employees arrived on time and cleaned up before they left. They were efficient and completed the job within the specified deadlines. Overall it was a great experience working with them. I would recommend them without hesitation.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Interlock Patio

Empire Deck were professional, quick and a pleasure to deal with.
We couldn't be more please with our new patio. They did an amazing job.
We will definitely recommend Empire Deck to friends and family.

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Raul in Newmarket
Raul in Newmarket
2 reviews Newmarket, ON
10/10

Backyard Patio Extension

Empire has completed the interlock in the front of our house, and now the patio in the rear of the house. Always professional and always quality workmanship. We are running out of spaces for Ryan and the team to work on. Going to need a new house!!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empire Deck, Fence & Interlock

Our goal is to keep our nation's capital beautiful!

With the help of our amazing clients, Empire provides gorgeous exterior makeovers to wonderful homes across the city.

Thank you to everyone who has been part of our goal.

CATEGORIES
Decks, Fences & Gates, Interlocking Stone, Landscape Architects, and Landscape Contractors & Designers
SERVICES
- Decks (Composite, PVC, Cedar, Pressure-treated) - Fences - Landscaping - Interlocking - Hardscape - Stonework - Woodwork - Pergolas - Railings - Gazebos - Glass railings - Lighting
BRANDS
Composite Decks: TREX, Fiberon, Timbertech PVC Deck: Azek Interlock: Techo-Bloc, Permacon Banas... Fence: Tuffence, Bufftech
SPECIALITIES
- Architectural Design - Composite & PVC decks - Cedar & pressure-treated decks - Glass railings - Fences - Interlocking - Landscaping
WEBSITE
http://www.EmpireDeckAndFence.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
7
RETURN POLICY
Ontario Law: https://www.ontario.ca/page/your-rights-when-signing-or-cancelling-contract
PAYMENT METHOD
Cheque, Credit Card, Cash, E-transfer
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Construction, Civil and Chemical Engineering, Architectural Technologist, Commerce
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$5,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-year on workmanship for decks and fences. 2-year for interlock. Manufacturer's warranty applies for all materials.
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