Drain Right Now

Drain Services
Barrie ON
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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Drain Right Now

Average customer rating:
10 10 (227 reviews)

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Christine in Toronto
Christine in Toronto
1 review Toronto, ON
10/10

unclog a drain, assess sump pump, remove ice blockage from discharge pipe, and rerouted drain pipe

Having plumbing problems it’s never fun, the prospect of how much the repairs will cost, and choosing a company to do the work can be a stressful prospect. I had a situation arise that could have resulted in the sump pump burning out, creating a fire, or a flood in the basement, goodness know. It was not during prime time; I did not know who to call or what to do; I was very nervous about the possible outcomes. I found the plumbing company Drain Right Now and called them.
I am relieved, grateful, and appreciative! Zach and Tyler were everything you could want in a plumbing company service staff. They were prompt, courteous, genuinely concerned and caring, and efficient; they assessed the issues I was having, addressed them and completed the repairs promptly. I could not be more thrilled to have found this company ~ I would highly recommend them to fill any of your plumbing needs—clearing a drain, to fixing blockages, sump pump repair or replacement, the list goes on. I will absolutely use Drain right now, again and again, any time I need their services that is who I will call. Thank you, Tyler and Zach ~ Drain Right Now plumbing is a great company!

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Company Response

What a fantastic review! Thank you very, very much for taking the time, we really appreciate it!! Was a pleasure meeting and working for you!

R&R  in Barrie
R&R in Barrie
1 review Barrie, ON
10/10

Sump Pump

These days it is rare to deal with a company where customer service matters; where doing the job right with honesty and integrity are paramount. Our sump pump was not functioning, From the first conversation with Tyler there was a comfort level that Drain Right Now was the right company to call. On short notice the technician, Zach, was at our door, diagnosed and fixed the problem. Zach was personable, genuinely cared about the job he was doing and knows his stuff. He explained everything in terms we could understand and his customer service was exemplary.

We recommend Drain Right Now wholeheartedly and will not hesitate to use their services again.

Randy and Roseanne

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Company Response

Wow! Thank you so much for the fantastic review! We were more then happy to help you out in your time of need! Feel free to call us 24/7!

Jpower38 in
Jpower38 in
1 review Midhurst, ON
10/10

Flooding basement / Pump line blockage

Our old house has always had issues with water collecting in the basement. Tyler & Zach were able to help offer possible solutions, all while explaining to me why it was all happening - and in terms I could understand. They were able to give us a few options - and as young homeowners, I could not value that more. Fast response and had someone on site only a short time later. 5/5, would strongly recommend. We'll be using them again - but hopefully not for emergency stuff next time :)

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Company Response

Thank you so much for the great review! Yes hopefully no other major issues, but if something should come up, know we're here for you 24/7!

Dalt  in Minesing
Dalt in Minesing
1 review Minesing, ON
10/10

Highly recommended

We had been trying to fix our plumbing problem for a month on our own and finally decided to call a professional. We were amazed by the exceptional service Tyler gave over the phone. He was very friendly, efficient and the instructions were very clear and easy to follow. We would highly recommend him and will use him in the future without a doubt.

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Company Response

Thank you so much for the great review. Any other problems, do not hesitate to call!

Lisa in
Lisa in
1 review , ON
10/10

Splash pad in basement

Highly recommend!! There was water spewing from the floor drain (like an indoor splash pad) Tyler responded quickly to my after hours call which was a blessing as there aren’t many after hours plumbers available , Zach was at the house within an hour, he explained what he was going to do and quoted us before he went ahead to correct the problem. Zach took the time to explain the issue and advised what we could do to prevent this again. Tyler followed up the next morning as well to ensure everything was to our satisfaction. Cant thank them both enough.

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Company Response

We were happy to help!! Thank you so much for the great review! Were on call for you 24/7!

Gianni in Dundalk
Gianni in Dundalk
1 review Gravenhurst, ON
10/10

Pressure Tank

Great service, came same day during the holidays. Very up front with costs and full exlanation on the work needed/performed. Will definitely recommend them and use them moving forward. .

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Company Response

Thank you so much for the great review!! It was a pleasure meet you and working for you! Call us anytime!

JanetandSteve in
JanetandSteve in
1 review , ON
10/10

Sump pump service

Excellent service and explanations involving the replacement of our sump pump and drainage pipe. Zach was very friendly and polite. Work was done quickly and quietly. Highly recommended for any plumbing problems or renovations. Thanks Janet and Steve

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Company Response

Thank you so much for the great review!!

Zohreh in Innisfil
Zohreh in Innisfil
1 review Innisfil, ON
10/10

Great service

Tyler and zack where very good at explaining what should be done concerning or well water thats was not opperating properly, zack was awesome with his timing and workmanship and manners , will definitely deal or recommend them.

Ray and zoie

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Company Response

Thank you very much for the positive review!

Mel in Toronto
Mel in Toronto
2 reviews Innisfil, ON
10/10

Water filter system

You just don't get great service like this anymore.. no one answers a text within 5 mins like Tyler... I'll never use anyone else... although hopefully won't have to again, ha ha....

Without a doubt, best service and great guy !!

Thanks again Tyler !
Mel

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Company Response

Thank you for the kind words!! We do strive to provide the best plumbing service in the area! Usually when people have to call us it is unexpected, so the least we can do is make it as painless a experience as possible. Thanks again!!

Mark in Toronto
Mark in Toronto
1 review Toronto, ON
10/10

Excellent!

Both Tyler and Zach were excellent. Tyler talked on the phone to get an idea, helped prioritize us based on our issue (we have 3 month old and 2.5 year old, and had zero water). Zach came, worked through everything and got everything going. I don't write reviews generally but these guys were extremely good, professional, etc. Thank you to both of them, from all of us (especially the 3 month old !).

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Company Response

We are so happy we were able to get your water back up and running again quickly so you could focus on more important things!! Thank you from all of us on the DRN team!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Right Now

Drain Right Now strives to be the best drain cleaning and plumbing service provider. We are courteous, competent, and complete all work with honesty and integrity, and most of all we provide our customers with the best value and service for their hard earned dollar.

We offer a wide variety of residential/commercial plumbing and drain services including drain cleaning, drain repairs of all types, fixture installations/repairs, sumps and sewage pumps, renovations and so much more!

As a promotion for the month of July, Drain Right Now is offering FREE residential plumbing inspections to expose potential hidden dangers in your home. Once completed, we will provide a full report and offer a flat rate price to complete each individual repair. Drain Right Now offers a limited one year warranty on all plumbing and drain repairs, and a 30 day limited warranty on all drain cleaning calls.

Call, text or email Drain Right Now today to book your FREE home plumbing inspection!

We service Barrie, Orillia, Gravenhurst, Bracebridge, Midland, Penetang, Penetanguishine, Wasaga Beach, Collingwood, Angus, Utopia, Midhurst, Alliston, Base Borden, New Lowell, Minesing, Anten Mills, Springwater, Phelpston, Elmvale, Tay Township, Tiny Township, Stayner, Creemore, Mansfield, Mulmur, Cookstown, Thornton, Bradford, Newmarket, Holland Landing, Queensville, Lefroy, Gilford, Churchhill, Bell Ewart, Innisfil, Alcona, Oro, Oro Station, Oro-Medonte, Hawekstone, Washago, Cumberland Beach, Rama, Ramara, Brechin, Lagoon City, Severn Bridge, Severn Falls, Port Severn, Baysville, Port Carling, Essa, Coldwater, Orr Lake, Moonstone, Dalrymple Lake

CATEGORIES
Drain Services
PRODUCTS
Water Heaters, Water Softners, Water Filtration, Toilets, Faucets, Well Pumps, Sump Pumps, Jet Pumps, Sewage Pumps, Submersible Pumps, Septic Pumps, Shower Valves, Shower Faucets, Check valves, Alarm Floats, Water Power Subpumps, Water back up Subpumps, Battery Back ups Subpumps, Ice maker lines, Shut off Valves, Pressure Tanks, Hose Taps, Totto Toliets, Amercian Standard Toliets, Moen Toilets, Delta Faucets,
SERVICES
Drain Cleaning, Clogged Drains, Drain Camera, Water Jetting, Home Inspection, Shower repairs, Dishwasher Installations, Ice Maker Installations, Washer and Dryer Machine Installations, Shower Head Installations, Bathtub Installations, Hose Tap Installation, Cottage Services, Jet Pump Installation and repair, Well Pump Installation and repair, Subpump Installation and Repairs, Water back up Installation and repair, UV lights, Water Softeners, Water Treatments
WEBSITE
http://www.drainrightnow.com/
NUMBER OF EMPLOYEES
1
RETURN POLICY
credit card/cash/cheque
PAYMENT METHOD
Cash, Cheque, E transfer, Debit, Visa, Mastercard
LICENSES
Plumbing, Pump Repair
LIABILITY INSURANCE
Yes
DIPLOMAS
Plumbing
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year
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