we asked Tyler to take over mainentence of our sump pumps that had been done annually by the basement waterproofing company that sold the sump pumps and internal waterproofing system . He expressed concern that our warranty might not be covered if the original company did not do the work, and asked us to call the company to check before he did the work. This meant that he could have wasted his time coming to our house if we chose the original company to save the warranty,but he was honest and that is important to us. We called the company and they were ok with another Eason dog the work, so Tylor got the job. He was also very helpful with explaining to us how to shut the water off when we leave the house for vacations and pointed out some rusty pipes that need t be replaced. He is friendly, professional, and very helpful.
- Company Response
Thank you for the positive feedback :)