Northstar Plumbing

Plumbing
Windsor ON N8W 3S6
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HomeStars
Plumbing
Northstar Plumbing
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87%

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Reviews by rating (past 12 months)

Reviews for Northstar Plumbing

Average customer rating:
9.1 10 (23 reviews)

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Gene in Windsor
Gene in Windsor
1 review Windsor, ON
0/10

“Most Dishonourable “ Plumbing Company ever “BEWARE”

Came over to change 2 cartridges in a basic American Standard bathroom faucet . insisted we buy new Moens instead after they broke the one handle off and proceeded to charge us 479.00 plus the new taps at $219 Total $698 for simple Bathroom Faucet. Wow $388.75 labor and a Fuel and Equitment surcharge to boot of $10.50 and they are 5 minutes from my house . Rob Left the job and the pea trap was leaking and charged me another 1/2 hour labor at $75 after he left the one side tap handle loose and wobbly and over 1 inch off centre from the right side handle and then proceeded to insult us and said that was normal. WOW the worlds worst experience with ever dealing with such a dishonourable company and plumber representative. Notice leaking pea trap after so called completed job. WOW

Approximate cost of services:
$479.00
0 of 1 people found this review helpful.
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Company Response

Sorry Gene...reviews work both ways. We keep records of everything that happens on all work. Our phone records, call logs and service tablets. It's timed, recorded and provides proof of everything we do.

dee trem in Windsor
dee trem in Windsor
1 review Windsor, ON
10/10

Pipe repair

Ive had these guys to my home twice now. Always does exceptional work at affordable prices. They are honest and good to deal with. They have actual office staff that answer the phone.

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

Wow, thanks for the review! It's important to us that our customers become our friends. We are here whenever you need us.

Martin in Windsor
Martin in Windsor
1 review Windsor, ON
10/10

Backwater Valve

We had our backwater valve and pump out/battery backup system installed by Northstar January 2018. Work was done on time, very professional, very neat job, everything was explained about this preventative flood system. We had experienced 2 floods in this Lakeshore area we had recently moved to and we now feel reassured that we have done everything as a homeowner we can do to prevent flooding into our home. The recent service follow up was excellent and the yearly service gives us a sense of security going forward. Thank you Northstar.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews , ON
10/10

Hot water tank

I just can't complain about any part of the service. -made an appointment -they showed up on time -did a great job -were friendly the whole time -cleaned up as if nothing happened. I think that's all customers ask for. i will definitely recommend them to you all

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews , ON
10/10

Hot Water Tank Replace

Professional and skilled plumbers, friendly staff with great installation and clean up. Thank you, i will definitely call again and certainly recommend your services to all of my friends and family

Approximate cost of services:
$1,800.00
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Roger Faubert in Windsor
Roger Faubert in Windsor
1 review Windsor, ON
10/10

Plugged drain and new connections for new sink

Rob and Kevin found the problem instantly and corrected it in a timely fashion. They were very pleasant and very good at what they do. Highly recommend them and Northstar Plumbing

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Windsor, ON
10/10

back water valve sump pump and other

Your plumbers were very professional. They arrived on time. This was a messy job and they cleaned up everything. We would be more than happy to use this company in the future and to recommend them to friends, family and neighbors.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Dorothy in Windsor
Dorothy in Windsor
1 review Windsor, ON
10/10

toilet and sink replacement

We used Northstar for a couple of jobs in our home. Rob & Greg showed up and everything was shown to them what we wanted done. From there they went to work and things were explained and shown to us as they continued on. Excellent job and cleanup (took away old toilet/sink/taps and the cardboard boxes even though these items were purchased elsewhere) and communication with them was unbeatable. Would definitely call and ask for them again. Thank you Northstar Plumbing.

Approximate cost of services:
$250.00
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Private User
Private User
Private User reviews Windsor, ON
10/10

BACKWATER VALVE INSTALL

I DON'T USUALLY WRITE REVEIWS BUT FELT I SHOULD WITH THIS COMPANY. SELDOM DO I ENCOUNTER SUCH HARD WORKERS. AFTER RECEIVEING 3 QUOTES FOR THE BACKWATER VALVE CITY PROGRAM, I DECIDED TO GO WITH NORTHSTAR. THEY WEREN'T THE CHEAPEST BUT I COULD TELL BY THEIR PRESENTATION AND THEIR PROFESSIONALISM IN QUOTING THAT THEY WERE THE ONE TO GO WITH. BOY AM I GLAD I DID. HARDWORKING, CLEAN, FUN AND PROFESSIONAL FROM START TO FINISH. CALL THEM FIRST

Approximate cost of services:
$2,000.00
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Company Response

Thank you for posting this review. I'm really glad you did. It's always nice to get a sense of what kind of company you are dealing with.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northstar Plumbing

Established in 1988 and with an honest and knowledgeable staff we provide plumbing services to all of Essex County. From simple to complicated, rest assured the job will be done and done right! You can hire a non-licenced plumber who takes twice as long to do the work at half ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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