Well if anyone deserves a 10 ...this guy does. I hired Bill a number of years ago as I had some difficulties with my gas fireplace. Came highly recommended! Not only did he fix the problem with the gas distribution in it but he restored my 15 year old fire place back to new. Added a view items to enhance the appearance of the flame and at no extra cost. Think it was about the same as what he charged me last week to restore a fireplace in our new home ( $160 ) that was about 10 years at least since it was last restored. I have hired Bill at least every other year not just because he makes my fireplace look like new but also for piece of mind knowing that every thing is operating safely!