I would highly recommend Maid4Condos.
TLDR Bullet Points:
- The receptionist who answered my inquiries over email was respectful, genuine, and honest. I got the impression that they really wanted to know what I was looking for, how my experience with the other two companies was, and what they can do for me. (5/5)
- The receptionist who answered my phone call was also very clear, respectful, and quick to resolve my issues (I missed the cleaning ladies' call to let them into the unit, and I couldn't reach them back.) (5/5)
- The two cleaning ladies (Maria Jose and Yerilin) were both very attentive, respectful, and diligent. They went through each of my shelves and cupboards and made sure that the dusted and wiped between, behind, and under the easily removable decorations and items, instead of just dusting around them. After each room/location was done, they asked me if I wanted to have a look myself, and followed up with whatever requests I had. (5/5)
- They provide you with a checklist of what was done, which is a nice touch at the end. It's not for me to sign, but just for my own reference of what was done. (5/5)
I've used two other cleaning services in Toronto before. They were both okay, but they were slightly lacking in their attention to detail, so they both scored a solid "Meh" in my books.
I decided to check out to Maid4Condos since they had amazing reviews. and I'm glad that I did.
My place was in dire need of a unit-wide clean, and honestly, I've done some immediate light cleaning around the unit a couple of days before the scheduled cleaning, but I'm glad I hired them for this service.
For example, I've already wiped the kitchen counter once with cleaning products a couple of days prior, but it must have had some clear, dried up residue near the back where I don't reach and use usually. They used a small scrape to make sure that the counter top is as clean as they come, not only visually, but to the touch as well.
Also, because I only had a single Dyson vacuum to cover my two bed/two bath condo, Maria Jose and Yerilin had to vacuum certain parts of the condo, let it charge, vacuum certain other parts, and then let it charge again - even though I had it at full charge before their arrival. Regardless of this nuisance, they were very good at prioritizing and organizing their work so that they could cover the entire checklist without delay or halts.
The one point that I can't review is their timeliness, but ONLY because I selected the "Flexible arrival" option, where they could arrive any time between 9AM and 5PM. They arrived early in the day, however, gave me a great couple of reasonable hours of cleaning, and left the place in spotless condition.
I would recommend Maid4Condos to anyone who needs a thorough cleaning job done, and would even recommend signing up for a regular cleaning if you'd like to keep your place in tip top condition all the time. (I'd sign up for it if they had a bit more options on the regular cleaning frequency.)