Interior Nation

Thanks Mr. Suresh for your business and Kind words. It is our privilege to have a generous customer like you. Deepak & Interior Nation Team.

Thank you Sonya & Amit for all your trust. It is personalities like you who motivate us. I am thankful that you chose us. Kind Regards. Deepak & Kitchen Nation Team

Thank you Ismael & Zeenat for your kind words and all the referrals. Words are not enough to explain how much respect we have for you & family. We are privileged to have customers like you. Looking forward to serve your referrals to their expectations. Regards. Deepak & Kitchen Nation Team

Sunil and anu it's my pleasure working with you on your Kitchen Project. Thanks for posting beautiful review about us. Sapna and Kitchen Nation Team.

Thank you Zeljko for your kind review. Thanks for your generosity & trust in us that we are able to renovate your apartment to your expectation. Looking forward to serve you for your future projects. Regards. Deepak & Kitchen Nation Team

Thank you Manisha & Vishal for your time you spent to write this review for us. I am very happy that you liked my suggestions and incorporated them in design. Most crucial I remember is the island size. I am confident you must be liking it now.

Kind Regads
Deepak & Interior Nation Team.

Hello Andre,
We hope to use the Homestars platform to clear up this matter.
1) We would like to point out that the first quote provided to you was per your measurements and requirement given to us by you. We based our quote on all the information that you provided us. When we discussed in detail we realized you were expecting certain services which you didnt mention at the time of initial quote and we revised our quote to include all those things and provided you final quote. WE VERY CLEARLY MENTION YOU IF YOU LIKE TO GO WITH YOUR INITIAL PLAN WE CAN OFFER YOU SAME COST WHAT WE GAVE YOU IN OUR FIRST MEETING.
2) When you asked us to come to your home for a professional measurement and a design consultation we told you that it has $500 non refundable charge that can be totally adjusted towards your final invoice
3) Once we made the house call we realized that your measurement of island and requirements for kitchen were changed and there were quite a few inconsistencies which led to an obvious increase in the quote. At this point we would like to point out that if your measurements would have stayed the same your quote would not have changed one bit.
4) At this point you told us you wanted your money back as you do not like the price and this is where we reminded you that $500.00 fee was non-refundable. This fee was for the house call, design consultation, and all the time we spent working on your kitchen design. This fee is adjustable towards your quote but at this point after all the design work is done you decide not to pursue the project with us then that fee is non-refundable.
5) Lastly then you told us that as the price quoted was out of your budget and you have decided to put your renovation on hold and we offered to honor this fee for the next full year if you decided to take up this project again.
We cannot be any more clearer on the fact that the $500.00 fee is totally adjustable towards your order and the first quote is always based on the measurements and requirement you provide to us. Please do not hesitate to call us as we still stand behind our offer of honoring the $500.00 fee for a full year if you do decide to do your kitchen.
Deepak Malik

Hello Alex, Thank you for giving us an opportunity to work on your kitchen renovation project. We also want to thank Homestars for being a fair platform where honest businesses like us also gets an opportunity to reply to, discrepancies in writing the right experience about services by people like yourself. We’d like to address issues of cabinet adjustment, installer & shelves you mentioned.
1.) Alex, you mailed us regarding comparative more door gap in one wall cabinet. We mailed you 6-way hinge adjustment procedure on your request as well. We spoke with you on this matter and requested you for your availability so problem can be assessed but instead of giving us time to meet you decided to take this unfortunate step of de-legitimizing our great company. When you notified regarding soft close mechanism not working we offered you free replacement but never got any claim from you or your continued dissatisfaction about soft close until when we read your review on homestars. Please do not mislead readers by mentioning $150/hour charge asked by us as it is untrue. We guarantee all our product free from any manufacturing defect and committed to free replacement of same.
2.) You wanted our kitchen installer to remove your plumbing, whereas our agreement was for cabinets & counter installation and not plumbing. When you were told by installer that he is not licensed plumber and it is important to use licensed trades for your personal safety and protection, you get aggressive & annoyed and asked the kitchen installation team to leave your house. I would like to ask you don’t you think it was an unappropriated behavior of yours which prompted the situation? No professional can take this degree of insult. It was only at Deepak’s personal intervention that the situation was resolved. We provided you with a plumber on super urgent basis so installation can begin and can be done appropriately. Other demand you did last minute was tilt out tray installation, We supplied the parts and gave you an extra accessory without charging you installation cost. Now when situation like these arises where you start asking for un-planned upgrades & modifications certainly delay in installation cannot be avoided. The kitchen installation is 1-2 days project regardless, you were told about the procedure at time of ordering. We discuss the kitchen installation procedure with all our clients and made sure they fully understand the procedure and only after their full understanding we proceed with ordering, and you were no exception. There was no reason to complain about the process when you understand and agreed for 7-10 days of complete kitchen reno procedure. Rather in your case project was fully completed in 2 days, yes 2 days and you cannot deny that, when we said complete means fully installed and you were witness to that. Don’t you call this an AWESOME SERVICE. We had installed your cabinets on day1 & custom countertop the next day. You were so thrilled and appreciated our fast installation of granite counter top. The kitchen installer issue, that too due to your undue plumbing work demand, was buried deep under the appreciation of one day installation of granite top. Later you acknowledged in your mail that door alignment issue was also been resolved. Now your remark on installer and service is absurd.
3.) We agree that wrong size shelves were shipped by manufacturer, but we never refused to give you the replacement. We took the responsibility and shipped you the replacement through FedEx priority shipment at our cost to avoid your trip to showroom. When we installed our kitchen and countertop, much earlier than what we initially planned, you were happy & satisfied with the delivery. You were satisfied with shelves delivery as well. We are unable to understand what explanation you were expecting on replacement of shelves now when we discussed the delivery date & we mailed you all the schedule as well. Shelves delay was due to Christmas break and again we made sure at that time that you were well informed regarding the delivery status.

We cannot emphasize more that you wrote a very unfair review about us. We finished our work on timely manner and with great integrity. Alex, please share the pictures of your kitchen so peoples can see the end product and what exactly you are complaining about here. Also we want to assure you that our conversation on public platform will not affect the guarantee on our cabinets. It will remain in effect as per our agreement so please do not hesitate to call us if you need any guarantee related services for this project in future. Thank you, Deepak & Interior Nation Team.