I want to use this review to shout out Alina! She was probably the best sales rep we have encountered during our quote process. She is also the reason we likely chose to go with this company over others. Alina took the time to patiently explain and demonstrate the window technology. She was kind, and NOT PUSHY, as many other company reps tend to be. Alina communicated with us throughout the whole process, was quick to find info out when asked, even when I had a question to ask during the COVID closures. The quality and design of the product is beautiful. We were happy with the sales rep and windows in the end, even though we were sent the wrong style in error, not the one we ordered.