National Star Roofing Inc.

Formerly National Star Roofing Specialists
Roofing
Calgary AB T2P 5E1
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Roofing
National Star Roofing Inc.
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87%

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Reviews by rating (past 12 months)

Reviews for National Star Roofing Inc.

Average customer rating:
10 10 (376 reviews)

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Francine from Calgary
Francine from Calgary
4 reviews Calgary, AB
10/10

Roofing

Great service from start to finish. Was able to get an estimate right away and Sokol took the time to answer any questions I had. Good communication throughout the process. Was very quick for the work to be done. After they finished they gave me a tour of the roof to explain the work that was done, they even cleaned out the eaves, and they had everything well cleaned afterwards. Would highly recommend!

Approximate cost of services:
$8,100.00
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Company Response

Hi Francine, thank you for trusting us with your roofing needs. At National Star Roofing, we make sure the client is educated from start to finish on the roof replacement/installation process. There is a lot of things that you as a homeowner do not know around roofing. It is extremely important that you know everything, because you are the one paying for it and owning the new roof for a long time. We explain the products and process by providing brochures and samples, showing you photos and videos. The best way to understand it though is during and after the project. This is something done only done by a company that is confident in their work and has nothing to hide, which is what National Star Roofing is and will always be about. Let us know if there is anything that we can help with.

Mark Scullion from Calgary
Mark Scullion from Calgary
4 reviews Calgary, AB
10/10

Roof

Fantastic Company to deal with. Very professional. They did my roof a month earlier than I was told and it was finished on time and the clean-up was excellent. They treat you like family and with respect. Hard working and punctual.

Approximate cost of services:
$11,000.00
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Company Response

Thanks Mark for writing about us. Scheduling is the hardest thing in this line of business. You were lucky that the jobs before you did not have any surprises to hold us back, instead work went faster than expected. Therefore we were able to get to your project ahead schedule. Things like rotten wood, missing metal flashings where the roof meets walls and bad weather are factors that would delay us from getting to a project as scheduled. We appreciate everyone's patience, especially during this winter season.

David Power from Calgary
David Power from Calgary
1 review Calgary, AB
10/10

Removal of pine shakes and replace with shingles

We were very impressed with the personal service we received. The owner insisted to meet us in person to put a face to a name.The quality of work was very good, we waited a winter of harsh weather to give our experience and it held up without any issues. We have and would recommend this company to anyone out there. The experience has been very pleasant.

Approximate cost of services:
$14,000.00
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Company Response

Hi David,

I hope all is well.

If you ever need our help again, let us know.

Peter and Mary from Calgary
Peter and Mary from Calgary
2 reviews Calgary, AB
10/10

Re Roofing of house and garage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were referred to National Star Roofing by a friend. They were prompt all the way from the first phone call to the end. We were explained the process and products available in detail and we chose the lifetime asphalt shingles. After comparing the quotes received and checked the companies, we trusted National Star with the job. They proved to be better than we expected. First, due to a defective gutter helmet we installed the last time, all the wood on the edge of house and garage were rotten, 29 pieces. We expected the bill to be higher after the wood was replaced, but were surprised when they charged us only for material. We were ready to pay but they insisted. They exceeded our expectations when they installed plastic netting in the eaves to keep the leaves away. We are seniors and cannot clean the gutters, so that was very nice. National Star works with the Motto that “Everything has to be done right the first time”. Necessary tree pruning was done at no charge, the crew were very pleasant, efficient and clean up was amazing. We are very pleased with this company and will recommend them as Roofers with 10 Stars.

Approximate cost of services:
$14,200.00
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Company Response

We appreciate you being our clients, Peter and Mary. Thank you for sharing your experience with everyone on HomeStars.com. This is how people that are searching for a roofing company can get an idea of what to expect. It is great to see that our clients' expectations are not only being met, but exceeded. It is impossible for us not to try our best because we value the trust you have in us. As a family run roofing company, National Star Roofing is to be trusted from beginning to end. Not only you get what is agreed on, but a lot more. Anything that needs doing in order to elongate the life of the roof, we will not hesitate to tell you and get it done. The customer comes first with National Star Roofing and always will. Thank you again.

Frank Cortese from Calgary
Frank Cortese from Calgary
1 review Calgary, AB
10/10

Re-Roofing

The quality of service provided by National Star Roofing is second to none. From the professional way Sokol walked me through my options and to the explanation of how the job was to be done in order to be done correctly right through to Aleks and his team that took great care to insure the roofing process was done correctly and insured that the yard was cleaned up properly. Quality People, Quality Work!

Approximate cost of services:
$14,000.00
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Company Response

Ciao, Frank, Thank you for taking the time to write about us. It was an honor to help you with both your house and the rental. We are extremely happy we were able to get your insurance company to pay for most of the costs. Now you are set for another 50 years for both homes and they both stand out in the neighborhood.
If you need anything, let us know anytime.

Val from Calgary
Val from Calgary
1 review Calgary, AB
10/10

project

We have contracted National Star for reroofing project in Cedardale SW in September. The job was started and completed the same day and site was cleaned next morning. I’m absolutely satisfied with quality of workmanship and materials used. What’s exiting about this company is that it’s a family owned and operated and crews are of family members only. They are sincerely proud of their business and do it very professionally. Their rate is reasonable and they stick to the numbers quoted. I would recommend National Star services to homeowners who care of their houses.

Approximate cost of services:
$6,500.00
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Company Response

Hey Val. We appreciate your opinion. You have dealt with other contractors beforehand. Rare are the ones that do not take a deposit before any of the work is done, like we do. Rare are the ones that explain the process of the job to be done in such detail as we do, as we have nothing to hide. Nobody likes surprises after the job is done. The only way to keep a consistent high bar of quality and service is to work as a group with family members, all putting in their maximum to make the company successful, forever.
This mentality is contrary to most of the competition, as roofing is one of the top 10 industries for fly-by-night companies, meaning they don't see themselves roofing for a living. Well, to us, roofing is what we have done for over 10 years now and are willing to hold on to the place as industry best in Calgary and Area. It is thanks to our clients and their effort that we are enjoying the success we are at the moment. We stand behind our work and warranty. If you have any questions or need help with anything, let us know.

Brian from Calgary
Brian from Calgary
1 review Calgary, AB
10/10

New Roof

Just had my old roof replaced. National Star did a great job. Sokol was very pleasant and knowledgeable. He took the time to explain what needed to be done , and the product they use. Aleks and his crew were excellent. They are such hard workers. They did what was required and more. The clean up was perfect.

Thank you

Approximate cost of services:
$12,000.00
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Company Response

Thank you Brian for expressing your experience with National Star Roofing on HomeStars.com . We are concentrating all our resources on the project on hand, paying attention to detail and putting the client first, as it should be. This way, all bases are covered and there is no chance for the client to be unsatisfied.
We appreciate your help towards National Star Roofing running for the Best Roofing Contractor for 2013 Award.

Brian Gilroy from Calgary
Brian Gilroy from Calgary
1 review Calgary, AB
10/10

Re-roof

I received several quotes and went with National Star Roofing after speaking with Sokol. Sokol did a great job explaining the process and kept me updated on timelines and took care of my individual request of re-scheduling the job while waiting for my skylight to arrive. After the work was completed, the entire yard was cleaned and care was taken to remove all the nails and debris. I also recieved a personal tour of the new roof. The crew was polite and considerate. It is obvious that they take pride in their work. The new roof looks great and is the nicest in the neighbourhood. I would definitely recommend National Star Roofing.

Approximate cost of services:
$9,000.00
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Company Response

Hey Brian, thanks for taking some time to write about us. We hope these genuine reviews will help people that are in need for a new roof or roof replacement. If you think about it, reviews and ratings serve as word of mouth online, keeping potential clients up to date with customer satisfaction. There is no reason why an honestly-run company should not be able to ask for a review from one in at least three clients. By the way, thank you for referring us to your neighbor. Let us know if you need our help.

Jamie from Ogden
Jamie from Ogden
1 review Ogden, AB
10/10

Roofing Three Houses

Very Very impressive National Star Roofing specialist's ! Once again I am very happy with the work you have done, this is my 3rd of three house's in two years I had done by you. You were very professional and the attention to detail was impeccable. They even cleaned out the eve troves, they didn't have to do that but they did, I have already recommended them to one of my friends, and I saw their work on my neighbours house two years ago and saw how well it was done. And that’s how I found them. No need to go to another roofer as far as I'm concerned.

Thanks for three job's extremely well done!

Jamie 10/10

Approximate cost of services:
$19,000.00
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Company Response

Jamie, let me tell you that the family appreciates your continuous business and the blind trust you now have. It feels like you are part of family now. Being a handyman yourself you were able to understand the process and what we were doing to ensure a long lasting roof, which is crucial to you as a home-owner. Thank you for your referrals and nice words.

Marlene
Marlene
2 reviews CALGARY, AB
10/10

re-roofing

Wow, National said we would have the nicest looking roof on our street and WE DO!! Does installation make a difference in the look? You better believe it, and we can see the difference as we drive up to our home. They use a top quality product and top quality workmanship.
They were prompt with the start and completion (1 day) and the cleanup was excellent.
We would highly recommend National Star to anyone as we feel they did what no one else that gave us a quote was willing to offer for the price.

Approximate cost of services:
$7,800.00
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Company Response

Hi Marlene. It gives us a great sense of accomplishment when we see people are being wowed by their experience with our family run company. The way we see it, your house is advertisement for our company. Anyone driving by will notice it if it is built to stand out. That along with your referrals, all translates into future business. You have had a very negative experience with another roofing company and are still living the consequences. By choosing National Star Roofing, one can be sure they are not taking a gamble with such an important part of the house.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about National Star Roofing Inc.

National Star Roofing is a family owned and operated company specializing in sloped and flat roofs in the Calgary area since July 2003. It has been rated the Best Roofing Company/Contractor in Calgary by HomeStars and holds an A+ rating with the BBB.

National Star Roofing is a Preferred Contractor with Owen's Corning, is fully licensed and insured with WCB and is covered by a General Liability Insurance of up $10 million per job.

Consistently quality work, attention to detail and great customer service is what tells us apart.
Customer satisfaction is our first priority.
No payment is required until the job is complete to the owner's satisfaction. Extra charges apply to payments by credit card.

National Star Roofing's services include sloped roof replacements as well as flat roof repairs/replacements.

Our location: 3602 21 Ave SW, Calgary, AB T3E 0H6

CATEGORIES
Roofing
PRODUCTS
www.NationalStarRoofing.ca/products-partners
SERVICES
Asphalt shingles. SBS Membrane Flar roofing systems. Roofing contracting services. Re-roof. Roof Repair. Residential roofing. Commercial roofing. Flat roofing. EPDM Roofing
BRANDS
Owens Corning, IKO, Malarkey
SPECIALITIES
Roof Replacement Roof Repair Flat Roofing Residential Roofing Commercial Roofing EPDM Roofing SBS Roofing
WEBSITE
https://www.nationalstarroofing.ca/
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
9
RETURN POLICY
https://www.nationalstarroofing.ca/warranty-policy/
PAYMENT METHOD
cheque, cash, VISA, MasterCard
LICENSES
WCB, CGL
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years Labor
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