3 reviews SURREY, BC Joined 2012/02/08

First Review

5/10

Basement Renovation review in SURREY

09/05/2012

Hired Tom from Kitchen Installers Vancouver to install a kitchen from Ikea in a basement suite we were putting in. While the price quoted was good, he nickle and dimed things onto the quote and didn't finish the work completely. The installation was good and quick but he didn't tell us the handles were missing and asked to be paid again to install the handles. Be careful of what is included in your quote.

Job Price

Approximate cost of services:: $1,000.00

1 of 3 people found this review helpful.

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Company Response

We are glad to hear that you were happy with the quality of your IKEA kitchen installation. At IKEALEY/Kitchen Installers Vancouver, we strive to ensure every customer is a satisfied customer. We are disapointed to hear that you were upset with the call-back charge for mounting the handles on the kitchen.

The fact that you did not purchase your handles from Ikea was beyond our control . Once you purchased the handles (more than a month after the date of the kitchen installation), we sent out an installer to drill and mount the handles for a nominal service charge of $60.00 which was already discussed and agreed upon by you prior to our return. This basic call-back charge is standard practice within our industry when problems outside of our control arise and neccesitate the need for an installer to return to a job.

Thank you for taking the time to try and help us serve you better . Sincerely Thomas Kealey .

More about IKEALEY KITCHEN INSTALLERS VANCOUVER

At Kitchen Installers Vancouver we are an IKEA Certified Installation Company operating throughout British Columbia. Having received accreditation from IKEA in 1992, we have installed thousands of kitchens in the homes of customers and in the IKEA showroom. We have the skills and experience to handle your IKEA Kitchen Renovation from start to finish.

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KEALEY Kitchen Installers is a full-service kitchen installation company providing a range of services required by people who have purchased or are considering purchasing an IKEA kitchen. Tom Kealey and his team are seasoned IKEA product professionals and certified IKEA kitchen installers. If you are looking for planning, measuring, assembly and installation, you are in good hands with Tom.

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Please call TOM at 604-807-1899 for urgent assistance or a free estimate.

CATEGORIES: Kitchen & Bathroom - Cabinets & Design, Cabinetry & Millwork, and Kitchen Planning & Renovation
SERVICES: KITCHEN ASSEMBLY & INSTALLATION SERVICES: Although we mainly install IKEA kitchens, we also install kitchens from other manufacturers. We install the following major/local brands: IKEA, Home Depot, RONA, Merit, OTHER SERVICES: When installing your kitchen, we can provide other services that support your kitchen installation, including: IKEA assembly service, Kitchen electrical, Kitchen plumbing, Countertop installation.
BRANDS: We install the following major/local brands: IKEA, Home Depot, RONA, Merit.
SPECIALITIES: Since 1992, KEALEY has provided IKEA assembly services, saving Vancouver and Lower Mainland residents time, frustration and headaches. If you've just purchased IKEA furniture and are scratching your head looking at the assembly diagram, parts, and bags of screws and widgets, you are not alone. Many people purchase IKEA furniture and forget that what they saw in the store displays was assembled by several workers. Assembly is easy...when you know the product and have assembled it dozens of times, but for many, furniture assembly is a jigsaw puzzle and a time consuming exercise in frustration. That's where we can help. You relax, we do the work. You enjoy the end product. We assemble most IKEA furniture for any room, including: Living room furniture, Bedroom furniture, Bathroom cabinets, furniture and fixtures, Complete IKEA kitchens, Get a free IKEA assembly cost estimate.
WEBSITE: http://www.kitcheninstallersvancouver.com/

YEAR ESTABLISHED: 1992
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
BONDED: Yes
WRITTEN CONTRACT: Yes

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IKEALEY KITCHEN INSTALLERS VANCOUVER

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