Clutter B Gone

I would like to say ClutterBgone was amazing the whole team is very experienced and we were very comfortable working with them and I had to take a pause as we will be getting all our bedrooms organized as well.. I can say that anxiety of not being organized on the inside parts like closets kitchen cabinets and not having a system in place was a bad feeling.. me and my wife are so relieved that we have clutterbgone as our help for organization and we will also use them
For annual or every 6 months maintenance :)

After hearing about professional organizers on CBC radio, I took the plunge to find ClutterBGone on Google search and Homestars. I was initially skeptical about the services... surely it was just a matter of buckling down. But given our activity-laden lives between work, school, activities (hockey, baseball, cycling, tennis, swimming, camping, music, art and all their attendent equipment) thought we would be just getting some help doing what we could do ourselves. It was so much more. Varsha took the time to visit us in our space, assess how we used it, understand our priorities, and prepare us for their process. Then Karen and team delivered everything Varsha had set expectations for... and more. I'm so glad I took time off work to fully participate in the process. I not only ended up with a functional home but got to see how well their process worked. It made decision-making easy and enabled a massive amount of organizing in a very short time. Money and time well-spent. Better than a vacation! As good as or better than a home reno.

From start to finish, each member of the team impressed with their:
- impeccable professionalism
- absolute integrity - very respectful of our space, always used what I already had first, had complete faith that nothing would be thrown out big or tiny - only I would decide that, never felt pushed)
- non-judgemental, unexpected compassion, engagement and thoughtfulness - I truly felt that all of the team members cared and wanted to ensure my priorities were met
- inspiring work ethic!!!
- passion and creativity for organizing!
- flexibility - whether I could take the day off entirely or only partially, they worked around my availability with impressive efficiency

Karen, Karissa, Nicole and Varsha, thank you! I look forward to tackling my storage space with you in the future. I could now do it on my own, but why when it would be tackled faster, more enjoyably and more brilliantly with you. I would absolutely recommend ClutterBGone and request their services again.

The ladies from the company did a fair job decluttering our 3 bedroom house. However, I'm not satisfied with the following issues:
1. After we spent $11,000 (and prepaid by VISA) for the project, there was a dispute of less than $400 involving a third party service. Instead of reaching an agreement for the cost, the company went ahead and charged my VISA without my consent.
2. The manager wildly overestimated the hours required for the project. We paid extra hours that's not refundable.
There are many decluttering companies available. It's a great service when needed. I suggest to check out other companies before deciding on this one. Do not trust your credit card number with them and do not commit to more than 40% of estimated hours.

The service has transformed our two-story apartment. They listened to our needs, assessed the situation and were courteous throughout the entire process. Greatly appreciated the time they took to label doors including my young son’s where they applied pictures.
I cannot believe how much extra space has been uncovered by their organizing and our commitment to unload stuff that has not been used for a very long time.

Expected a personal service but it turned out to be a corporate franchise that was more interested in money than in service. High turnover, milked the job for funds, unnecessary and unwarranted comments based on gender, insensitive to issues of the household. Charged extra time without approval, charged for time when late, made no allowance for turnover in staff, spent six weeks on the bedroom alone and absolutely refused to move on, insisted on organizing jewelry while the basement sat waiting, etc., etc., etc. Did not get past collecting like items in one room, no organization or shelving recommended or provided. Items moved out of one room were later brought back into the room, against their stated “program”. Wrote to the owner regarding various complaints and issues, little or no response; they did nothing to resolve various issues and concerns I brought to their attention at the time. She was there at the beginning to sign the contract and little thereafter. We took on the project as a major commitment on our part, but, ultimately felt that our trust was abused. 100% in at the start, followed their “program”, made some progress, but management poor. Very disappointing. I guess if they are doing a closet, laundry room or garage, you won’t be risking much. We did the whole house and, if they had been more courteous, professional and sensitive and less focussed on $$, it would have been a much better experience than it ended up being.

I finally bite the bullet and hired ClutterBGone to help me get a handle on my paperwork and organize my office space once and for all. Linda arrived on time, set up to make the sorting etc easier and more efficient. I worked along side Linda sorting, making decisions, what to keep, what can be tossed etc. Final results OUTSTANDING....Linda sent me off to relax while she did the finishing touches. She created colour coated files with 3 specific headings ex General, financial etc. Also created a system that sits on my desk I use daily. Helped with my Legacy Box. Here it is a few months later and it is still working. First time I feel I am in control of my paper instead of it controlling me. Excellence service, I would have Linda back in a heartbeat. Thank you so much for all you did.

We'd lost control of our clutter in our house, especially in the basement. Linda came in for an evaluation and we liked that she was very matter-of-fact and were impressed by the professional vibe of her company. Booking was easy, we knew who was coming in - Varsha sent pictures of the team.

We had a team in for 5 days spread over 3 weeks, to accommodate our work schedules. The team was always on time, and although quite friendly and personable, they were very focused and efficient. I liked that they were absolutely non-judgmental but still very humane during the sorting, which was a huge plus considering this is a process that does have an emotional aspect. When organizing rooms they gave thought not just to what was in there, but to how we'd use the space so whatever they put in place made sense with our lifestyle and could easily be maintained.

When the work was over I felt like they allowed us to reclaim our home. This is not a cheap service, but it was worth every penny to us. We feel we made a great choice of provider, and happily recommend them.

Linda came to our house to provide a consultation regarding our needs for getting organized and I decided I wanted to move forward with ClutterBGone. Her team lead Michele and assistant Michaela spent two days at our house and worked closely with me (which was great as I was able to provide my input). They were very professional, thoughtful and courteous and I enjoyed their approach to tackling the clutter! I couldn't believe how much "stuff" i had and was amazed at how they were able to produce a neat and tidy and very organized space. It was a great process and i would highly recommend Linda and her team!! Looking forward to our next project together :)