Your Reno Guys

Basement Renovation
Ottawa ON K1B 3L8
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Reviews for Your Reno Guys

Average customer rating:
8.1 10 (49 reviews)

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Barbara Clarke from Ottawa
Barbara Clarke from Ottawa
1 review Ottawa, ON
10/10

Master Bath Custom Shower renovation

John and his staff were excellent. They arrived on schedule, were polite and never left a mess. The work was completed according to schedule and they worked around delayed deliveries of glass panels and Quartz which were not part of their contract. I would highly recommend them. My custom shower is beautiful and exactly what I envisioned.

Approximate cost of services:
$8,000.00
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Company Response

Thank you, Barbara. It is always great to hear that projects turn out exactly as envisioned. Enjoy your new custom shower!

Peter from Ottawa
Peter from Ottawa
1 review Ottawa, ON
10/10

Re-locating laundry room in our house + flooring + painting + installation of shelving

Excellent workmanship. The crew was professional and dependable. Finished on budget and on time. Would use Your Reno Guys again for any future projects and would recommend them without hesitation

Approximate cost of services:
$3,000.00
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Company Response

Hi Peter, thank you very much. It was great working with you, and we look forward to working with you again in the future!

fran and john from Ottawa
fran and john from Ottawa
2 reviews Ottawa, ON
10/10

Powder Room Renovation

Our powder room was professionally refinished by Your Reno Guys in a timely fashion and at a reasonable cost. All the workers were punctual, polite and highly skilled. We enjoyed dealing with Alex and John on the coordination of this work. Everything was completed within three days to our great satisfaction. We highly recommend this company.

Approximate cost of services:
$2,100.00
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Company Response

Hi Fran and John, thank you very much. It was great working with you as you were also very cooperative in making sure everything ran smoothly. We look forward to working with you in the future.

Jason from Ottawa
Jason from Ottawa
1 review Ottawa, ON
10/10

Basement Reno

This was the second renovation we had in just over a year. The first one we had was an absolute nightmare (it was with a different company). So My wife and I were hesitant about about jumping into another.

I meet with John and he was very professional, honest, straight forward and knew what he was talking about. Our previous experience was more glitz than substance.

The two experiences were polar opposites!!! John's team IS GREAT! The crews were very professional, polite, knowledgable, timely and for the most part very clean. There was not any guess work on whether not any work was being done on a particular day or not. We were keep informed on what was happening through the process.

As for the quality of workmanship, it is top notch and better a lot better quality of than the higher priced firm we had last time.

If you are thinking of having a renovation give Your Reno Guys an opportunity, I know that we will be using them on any future projects we have.

Approximate cost of services:
$45,000.00
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Company Response

It was great working with you, Jason. Thank you for taking the time to leave us a review. We look forward to working with you on future projects.

Nora B. from Ottawa
Nora B. from Ottawa
3 reviews Ottawa, ON
10/10

Bathroom Renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have been really impressed with Your Reno Guys. From the beginning with the prompt, efficient and free estimate, all our dealings with them have been most satisfactory. The estimate was accurate, well outlined, and the entire project was completed on time and on budget. No surprises, except for the great service! Communication with the owner, John Gordon, was always polite, friendly and prompt. We always knew when to expect the next level of work, and all work was done in a very professional fashion. We have recommended Your Reno Guys to 2 different people already! We will definitely be using this company again for any future work.

Approximate cost of services:
$6,000.00
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Company Response

Thank you very much for the positive feedback, Nora; it was a pleasure working with you. We hope you enjoy your bathroom!

Allison from Ottawa
Allison from Ottawa
1 review Ottawa, ON
10/10

Bathroom Sink Installation

Fred removed the old and installed the new bathroom sink in no time and was super professional. Didn't leave a mess behind at all - took the old sink and other garbage with him when he left. I would 100% use Your Reno Guys again - in fact, I will when I get the new house!

Approximate cost of services:
$50.00
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Company Response

Hi Allison, thank you very much. We look forward to working in your new house soon!

Gabrielle from Ottawa
Gabrielle from Ottawa
1 review Ottawa, ON
9/10

Bathroom renos

John and his crew were fabulous from start to finish - from the initial planning/estimate to the final product. John takes the time to explain how things will proceed very thoroughly, in addition to price breakdowns. We live in an older home (over 100 years old), and his crew was flexible with working with the existing dimensions/trim/etc. His crew was always polite, professional, and very hard-working: They stayed late to finish up fully if needs be. Of note, his tiler was superb - he very artistically and professionally tiled both bathrooms, and exceeded our expectations.

Overall, a very reliable, honest, and hard-working group, with a manager (John) who kept things running smoothly. The two bathrooms we had renovated took the time and money we had alloted to them - neither went over budget or took longer than expected. Would highly recommend Your Reno Guys (and have in fact already recommended John and his team to people).

Approximate cost of services:
$20,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Gabrielle, thank you for taking the time to write this review. It was a pleasure working with you and we hope you are enjoying your bathrooms! Thank you for the recommendations you have made so far, we appreciate it!

K. Appleyard from Ottawa
K. Appleyard from Ottawa
1 review Ottawa, ON
9/10

Bathroom x 2 renovation

We hired Your Reno Guys in January 2014 for a complete renovation of both our master bathroom and main bathroom. John and his team were wonderful--very professional, respectful, tidy and friendly. Your Reno Guys is a fairly big operation, but not so big that you feel like just another client. John gives you his full attention, and is dedicated to making sure you're happy. At times he went above and beyond the call of duty in stopping by at unscheduled times to assist us with last-minute layout questions.

No reno job is perfect, and there were a few small hiccups along the way, but John addressed all of our concerns beautifully, and was always very reassuring. We're thrilled with the final product, which was delivered on-time and on-budget. We'd hire John and his team again in a heartbeat.

Approximate cost of services:
$25,000.00
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0 of 1 people found this review helpful.
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Company Response

Thank you very much for the feedback! We hope you are enjoying your renovated bathrooms and we look forward to working with you on other projects in the future.

JNandy from Ottawa
JNandy from Ottawa
2 reviews Ottawa, ON
10/10

Shower stalls

On time, hard working, organized, responsive, amazing team, great subcontractors, friendly, excellent workmanship, dealt with concerns and problems with great customer service, went the extral mile...and the estimated cost was exactly what I was charged. Couldn't ask for a better renovation experience or better team to work with.

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for your kind words. We could not have asked for a better client ourselves! We hope you are enjoying your new showers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your Reno Guys

Whether your bathroom, basement or kitchen needs a major or minor renovation, Your Reno Guys are the Ottawa renovation experts that you need. We were awarded Sales and Services Business of the year in 2014 by the Orleans Chamber of Commerce. We are a reliable and well-established team of experts ...
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