renoWOW!

The work was very well done, as described and in the timeline we were given. I especially appreciated how much patience and care they took with my elderly mother during the renovations in her home. It made the whole experience positive. Thanks!

We were very pleased with the end result of Sam and his crews work. The bathroom is beautiful! Sam was very easy to work with and provided excellent advice and guidance throughout the process. A true professional with and desire to please.

Sam is a great contractor. He gave us a thorough estimate and written contract before work started. All work was started and completed on time. He was very helpful and knowledgeable about design and products. His employees were very friendly and helpful, were always on time , went that extra mile, and did a great job. Sam always followed up right away re: any questions we had. We would recommend this company.

Sam was very nice. The Counter Top installed had some sort of chemical reaction and stained on one part. Sam responded quickly to our concerns and made an appointment for the vendor to visit our home to look at the problem and help find a solution. Unfortunately a solution could not be found and nothing further than having the entire counter replaced would remedy this. Either way Sam's response was appreciated. We also expressed concerns regarding the sink staining and scratching rather quickly after use. Sam again responded to our concerns quickly and informed us that any stainless steel sink would have wear and tear from cutlery etc. hitting the sink. Later when we moved our fridge there was a huge chunk of grout on the ground that was just left there. Overall Sam's quick response to our concerns and humble response to our review has shown us a greater customer service then expected. We believe that Sam will diligently work to always achieve for better and to do better each time.

Sam and his team, Carl, Emerson and Elmo redesigned, deconstructed, and renovated our guest bath, ensuite, and kitchen.
Sam provided great design and guidance throughout the process and listened to our input so the final results were exactly as we had hoped. Carl and Emerson worked hard to ensure the quality and installations were excellent. Elmo did all the electrical and lighting and did a masterful job.
It was a big job involving three main floor rooms while we occupied the home. They were always concientious and most anxious to make sure we were 100% happy with the results.
We are thrilled with the final results, and we hope to work with Sam, Carl, Emerson and Elmo again when we do our basement reno.

Sam understood my needs as to safety in the shower and chose a model which has been great.

The crew arrived as scheduled each day and cleaned up at the end of the project.

Sam reviewed the use and care of the shower stall.

Jane Forrester

We had an unusual challenge, converting a badly built bathroom into a laundry/utility room, but we wanted to keep the toilet as well. Sam was very helpful in running options and scenarios, and finally came up with a great, out-of-the-box solution. The crew were great, very efficient, professional and friendly. We went with Sam because he refused to cut corners, insisting that he would not take a job unless he could do it right.

We were very satisfied with the entire project. It was completed as they laid out (start / finish / costs). We will use them next year for another bathroom.

Clean fast and efficient work with polite friendly and qualified crew. Sam always professionally responded to my calls and requests and he explained in detail to give enough information for making proper decision. He was very friendly and polite at the same time knowledgeable and up-to-date. Thanks a lot

We met Sam (Renowow) through the Home Service Club. We called, he came when he said, got the idea of what we wanted for the bathroom, and came back with samples, and a flexible budget.

This was an original bathroom in the 35 year old condo and it was time.

Once we established the date his folks came on time, and respected our condo building's rules about garbage, elevators and work times.

Our bathroom looks marvellous, it was a complete teardown to the concrete. They finished on time, and on budget as agreed.

We did have a little issue about two weeks later (nothing serious) and Sam came by in a cheerful and timely manner.

Next year the master ensuite bathroom.