Grasshopper Solar

Renewable Energy
Mississauga ON L4V 1W5
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HomeStars
Renewable Energy
Grasshopper Solar
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68%

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Reviews by rating (past 12 months)

Reviews for Grasshopper Solar

Average customer rating:
7.9 10 (61 reviews)

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smconnor1
smconnor1
1 review Hamilton, ON
10/10

Solar panels

Fast clean. Efficient. All work done well and clean up as well. Very happy. Would recommend

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!

Chatone e.
Chatone e.
1 review , ON
10/10

Solar panels installation

Professional crew, thorough clean up after work. All work was completed as scheduled. Would hire them again.

Approximate cost of services:
$35,000.00
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darooz
darooz
1 review St. Catharines, ON
10/10

Solar panel installation. Microfit program

Grasshopper was very courteous and professional. Explained the programs and the process to me clearly.
Communication was very timely, clear and helpful.
Post approval inspection and measurements were clearly planned and on site person was knowledgeable and friendly.
Installation time was clearly coordinated, and crew was knowledgeable and friendly.
Any questions were answers with clarity and with pleasure.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for your feedback. We are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community.

karengrantrn
karengrantrn
1 review Cambridge, ON
10/10

solar panel electrical hookup

Peter was the electrician who hooked up the previously installed (10 days before) Grasshopper solar panels to our house, and set up the hydro reroute. He phoned before he arrived, he was helpful, he always let me know what he was doing and when he wanted to do it. He was polite, respectful and friendly. He arrived to do the work when he said he would and when he had to estimate a time frame he was realistic.

Excellent customer service....you've got a good representative in Peter the electrician.....

Approximate cost of services:
$0.00
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Company Response

Happy to hear you had a great experience with your installation team and electrician. We are excited to have you as a member of the Grasshopper community.

lbisanti
lbisanti
1 review Vaughan, ON
10/10

Solar panels

Workers were Very efficient. Work was done very professionally and quick. Left no debris when completed.

Approximate cost of services:
$0.00
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Company Response

Thank you for the feedback! Glad to hear you were happy with your installation.

grams77_ca
grams77_ca
1 review Windsor, ON
3/10

Solar panel installation

The electrical panels were terrible installed. Damage was done to the house exterior. Still waiting to be reimbursed two months later. Also have a issue with where the panel was installed. According to code it can not have anything in front of it. Now they have to move my air conditioning unit. Every time I mention this problem, they just brush me off.

Approximate cost of services:
$30,000.00
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Company Response

Hi there,
Very sorry to hear about your experience to date. I would like to try to fix the issues for you if you could contact me at clientcare@grasshoppersolar.com.

morency25
morency25
1 review Windsor, ON
9/10

Solar panels installed

Looks good and like where they where installed on the roof! Installers where very professional and polite.

Approximate cost of services:
$0.00
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Company Response

Great to hear you are happy with your installation! We will definitely pass along your comments to your installation crew.

spotlessgecko2
spotlessgecko2
1 review Cambridge, ON
10/10

Solar panels

Installing solar panels on our roof. Very efficient and professional job. Happy with the work done.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your feedback. Excited to hear that you are happy with your installation!

Private User
Private User
Private User reviews London, ON
0/10

DO NOT USE THIS COMPANY

Worst experience I have ever had when dealing with a company. 1.5 years into it and they are still causing problems. Just 3 months ago they contact my hydro company and had my person hydro bills forwarded to their office. They were then opening my mail and putting it back into a hand written envelop and mailed it back to me. I contacted them every time to have it corrected and nothing was done. I contact the hydro company myself as I began to get late changes because the bill was also showing up late because of this and had it corrected in minutes. Thank goodness my hydro company knows about Grasshopper and has had nothing but problems with them too. Overall don't sign with these guys, worst customer service and no support. Even when you call into their 866 number every option you choose you have to leave a Voice Mail and someone might call you back in 24-48 hours. If you pick the option for billing or making payments you get a live person right away. I have emails with their customer service team talking about me behind my back not knowing I was still CC'd on the email trails, when confronted about it everyone went silent. No apology or anything from the senior team. DO NOT USE THEM AT ALL!

Approximate cost of services:
$0.00
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Company Response

Very sorry to hear about your poor experience. That definitely isn't part of our standard process so I am unsure why it happened. If you could reach out to me at clientcare@grasshoppersolar.com I would like to get to the bottom of it for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Grasshopper Solar

WHO WE ARE A solar project is about more than electricity. It’s about financing, regulatory know-how, engineering, construction, long-term asset management and operations. And, importantly, like no other energy technology, it’s about people. At Grasshopper, we’re here to address your specific needs. Our team understands a solar project requires the ...
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