Thank-you Andre for your review. Always awesome to reconnect with past customers.
Bob
I find it surprising that the first time I hear about the post prime appearance of the holes and dents is on Homestars review. All you had to do was call me and we would do a post prime touchup. You don't have to touch the walls. In fact, I will contact you immediately and offer to do that for free. We include that service as part of the quote.
As for the price; let's be honest the DIY boarding was very poor. When Doug was on site doing the review, he requested that you install additional screws on most of the sheets. That didn't happen by the time we arrived to start the taping process.
What Doug was unable to see at the time of the site review for quoting the project, is that you had not installed any framing when you installed the drywall sheets. He could not know that until he arrived to start installing concrete fill to close up the large gaps. That's when he realized that there was no wood framing so many of the sheets had to come down, framing installed and reboard. Then we had to install the screws. Those are the costs that added up to the extra charge. I do not want to be confrontational but I had Doug stop the work and bring you down to the basement to show you what he had to do. You gave us a new $ cost as a result and we came in $350 under that upper limit. We were transparent about this adjustment Mohamed. The texture was always an optional cost.
For DIY handymen here is the rule; if the last wall stud or joist is further than 4" away from the end of the wall or ceiling to wall then wood must be installed (or steel) to make sure that the drywall does not flex away from the corner when pressure is applied to install tapes or mud. Otherwise the tapes will crack.
I am sorry that you are disappointed in the extra charges but the problem was hidden by the boarded walls and could not have been anticipated during the site review. I will be in touch today to make arrangements for me to send a taper to complete the post prime touchup
Bob
California Knock Down Ceiling Repair
Thank-you for your review Erin. It was a pleasure assisting you with the repair. I too am always impressed with how good an eye Doug has in texture repair. We are blessed to have him as a part of our business.
Have a great summer and stay safe!
Bob
Hi Colleen,
Your organization skills and communication skills made it really easy for us to do our job effectively and efficiently. Thank-you for your review.
Have a safe Covid-19 free summer.
Bob Zimmerman
President
Glacier Drywall Systems Inc
403-613-4381
Thank-you Sarah for your review.
It was a pleasure serving you and we would be pleased to help you with any projects you have in the future. Regardless of size.
Have a safe summer.
Bob
Glacier Drywall Systems Inc
403-613-4381
Fourth time using Glacier - excellent job as always
Hi Kevin,
Good to hear from you sir.
No matter, large or small, when you need us, we'll be there.
Have a great 2021 and stay safe.
Bob
Hi Tito,
Hope you're doing well in 2021 and staying safe.
Thank-you sir for your review. Greatly appreciated.
Keep in mind that no job is too small; door knob thru drywall (you would be shocked how often we do this repair), poly-b changeovers, sink and toilet water leaks to ceilings below, single room renovations; no job too small.
Take care sir and good to hear from you.
Bob Z
403-613-4381
We are so happy that you have a new addition to your family. Tony, our painter friend completed the work just in time. Enjoy your Christmas with your new family member, and keep safe.
In the new year, if you need anything, give me a call.
Blessings of the season,
Bob & Doug & Shaq from
Glacier Drywall Systems Inc
403-613-4381
thank-you for the review.
Let me know if there is any way we can be of assistance in the future.
Sincerely,
Bob Zimmerman
Glacier Drywall Systems Inc
403-613-4381
Thank-you for your review. It is very satisfying for us to work hard and pay attention to detail and have both customers as well as our peers pleased with the final product. It just makes it all worth while.
Enjoy your home. It's a beautiful floor plan.
Bob Zimmerman
President
Glacier Drywall Systems Inc
403-613-4381
Glacier Drywall Systems Inc. is a full service insulation, drywall and ceiling texture company. We have a dedicated crew that do exceptionally high quality work.
Whether you are completing a renovation of an existing home or building a new home, we have the skill to deliver the high quality finish that you are looking for.
Glacier Drywall is committed to meeting the needs of our clients by providing top quality service. Professional and courteous service, attention to detail and customer satisfaction are at the core of our work.
Glacier Drywall Systems Inc services include:
· Drywall boarding and taping process
· Ceiling texture of all types
· Hand troweled L-5 ceiling finishes
· Ceiling conversions from stipple to knockdown, splatter coat or L-5 ceiling finishes
· Insulation & vapor barrier for ERS (energuide rating system), sound abatement, and blow-fill attic top-ups
· Renovations, additions, expansions of sq footage, basement development and garages
· Insulation, drywall & texture for new custom home construction
· T-bar and ceiling tile installation
· Repairs – no job is too small
· light duty framing (steel and wood)
· Fire-chasing – legal suite code compliance in homes and above garage living spaces
Glacier Drywall carries 3rd party liability insurance, our workers are WCB insured, and we are an A+ accredited member company of the BBB for 6 years now.
