Nerds2 You

Computer Repairs and Support
at your home or business AB T5T5L4
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88%

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Reviews by rating (past 12 months)

Reviews for Nerds2 You

Average customer rating:
8.9 10 (96 reviews)

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Lyle Krause from Edmonton
Lyle Krause from Edmonton
1 review Edmonton, AB
10/10

Computer Tech

Our business depends on our computers and network working, and finding someone who understands our needs, and can fix the problems quickly and the first time has been a challenge. We have worked with Claudio at Nerds2You for a number of years now, and have finally found someone we can trust. In a nutshell: He's timely, shows up when promised, diagnosis the problems, stays until it's figured out... and actually fixes them. He's easy to talk to, can explain things in english, and his rates are reasonable. It can be your personal computer, or a network in a business, and he approaches it with the same professionalism and understanding that it's important to get it working. If you're having a problem with your computer or network, I would recommend Nerds2You, Claudio knows his stuff and you won't be disappointed.

Approximate cost of services:
$150.00
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Company Response

Thanks Lyle, always a pleasure working with you!

Heather Hickey from Edmonton
Heather Hickey from Edmonton
1 review Edmonton, AB
10/10

Mac Computer Repair

Claudio with Nerds 2 you service was amazing. He came direct to site twice, once for the quote and once to do the repair once the parts were in. My bill was exactly as he quoted. He was very reliable and efficient. I would strongly recommend anyone needing any electronic services.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Kathy Holmes from Morinville
Kathy Holmes from Morinville
1 review Morinville, AB
10/10

Computer Repairs

The first time my hard drive crashed and I had nothing backed up. Nerds2U was able to retrieve my business program and my files and put them on a new computer. Very happy my information was saved.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the review Kathy.
Happy I was able to provide you with a new computer and save all your important data at a great price. Thank you for your continued business over the last few years.

Guido  in Edmonton
Guido in Edmonton
1 review Edmonton, AB
10/10

Laptop Repair

I needed my laptop screen replaced and they responded very quickly and gave me the best price after calling some of the big box stores. The tech I spoke ordered the screen in for me, it arrived very quickly then came to my house to install it, I was never without my computer for the entire process and was completely repaired the day that the part arrived (which took 2 days). The technician that came to my house (Claudio) was very professional and did a wonderful job.

Approximate cost of services:
$200.00
Any advice to offer fellow homeowners facing a similar project?
If you have a computer issue and need it repaired quickly and professionally without even having to leave your house, Nerds 2 You is who you want to call.
1 of 1 people found this review helpful.
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Company Response

Thanks again for your business, I'm glad I was able to help you out!

just spreading the word
just spreading the word
1 review SHERWOOD PARK, AB
1/10

computer repair

This company was helpful during the repair but once all was paid for I still had the same problem and there was not alot of cooperation to help fix the problem.

Approximate cost of services:
$300.00
1 of 2 people found this review helpful.
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Company Response

This is a complicated problem that I gave the customer 3 different resolutions including a full refund of the $150 that I charged for the repair (not $300 as indicated in the review), I have not yet even cashed the cheque that they used to pay for the service.

Please read on for a full explanation of what happened.

This user had 2 major issues, the first complaint was that the screen would go blank, the 2nd was that it was very difficult to even turn the computer on. I experienced the not turning on issue while diagnosing the problem and suggested that replacement of the main board would fix both issues and felt very strong that it would, but since the computer would not even turn on I couldn't do a 100% positive diagnosis on the issue with the screen. I discussed alternative ways to use the laptop like hooking up an external monitor and they had one there on site. I ordered and installed an entirely new bottom half of the laptop including keyboard, mouse, and main board and installed it, when I turned it on everything worked (witnessed by staff that was there) and I had the computer on for about 30 minutes without issue.

The next day I got a call saying the screen would go blank again after a few minutes of use (but no issue at all with turning on the power any more). I gave the customer 3 different options on how I could help resolve the issue including a FULL REFUND of the $150 I charged for the parts and service (not the $300 that is indicated in the review), I have yet to hear back from them on their final decision.

The review was submitted 24 hours after I completed the work, right after I had explained that the 3 options to them including the full refund.

Fentisha Boswell in Edmonton
Fentisha Boswell in Edmonton
2 reviews EDMONTON, AB

First Review

10/10

Home Computer Repair and Cleanup

Claudio at Nerds2You is fabulous. He makes time ON DEMAND., and cen either be there that day, or will arrive the day after. He is thorough and gives free advise on different kinds of software programs and security issues. Very Helpful! A lifesaver - and economical!

Approximate cost of services:
$150.00
2 of 2 people found this review helpful.
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Company Response

Thank you Fentisha! I really appreciate your review, look forward to hearing from you again soon.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nerds2 You

Nerds 2 You is the fastest way to have your computer issues resolved in the Edmonton area. We come to your location and get the work done usually on the first visit, either same day or within 2 business days.
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