Augusta Movers Toronto Inc.

Moving & Storage
40 Beth Nealson Dr Toronto ON M4H 1M6
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Moving & Storage
Augusta Movers Toronto Inc.
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98%

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Reviews by rating (past 12 months)
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Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Augusta Movers Toronto Inc.

Average customer rating:
9.8 10 (491 reviews)

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jaimeleahhh
jaimeleahhh
1 review Toronto, ON
10/10

Wonderful!

Everything went so smoothly with our move from Sudbury to Toronto, and most of this is due to Augusta Movers. Dinko was really helpful in booking our move, and was super patient with all of my questions. On the day of, our movers were on time, so kind, and efficient. I would book them again and again.

1 of 1 people found this review helpful.
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Company Response

Hi Jaime, Thank you for taking the time to post your review on us.
We greatly appreciate your business!

All the best with your new home!

Augusta Movers Team

Utku in Toronto
Utku in Toronto
1 review Toronto, ON
10/10

Clean staff, worry-free moving

Augusta movers come on time. They were very professional. The staff was very clean. No hidden costs. we were very stressed before the move but when the team arrived we were worry free. Thanks for the clean and professional work. They know what they are doing. We will choose Augusta movers again and also will recommend it to our friends.

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to post your review on us Utku!

Your business is greatly appreciated!

All the best with your new home!

Augusta Movers team

Erin C. in East York
Erin C. in East York
1 review Toronto, ON
10/10

Highly Recommend

Dinko, from Augusta Movers provided us with a very competitive quote. Dinko was the only one of four movers that took the time to follow-up with me. We hired Augusta to pack most of our home as well as move us. They were timely, professional and friendly. The move was on time and budget. Thank you Dinko for your kindness and excellent communication throughout the process.

1 of 1 people found this review helpful.
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Company Response

Thank you for being appreciative of our work Erin!
It was real pleasure helping you relocate.
All of our guys spoke highly of you and how everyone was treaded with respect.

Thank you for being our valued customer!

All the best with your new home!

Augusta Movers Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Moving and Staging Furniture

Augusta Movers Toronto did an outstanding job from start to finish on Mon June 15, 2020. The truck arrived at the house 30 minutes ahead of the scheduled start time. The job was unique as furniture had to be removed from the house and staged in the garage and driveway for a donation pick up. Furniture was also being moved to Brampton, Orangeville and Mono. Staging the furniture and packing the moving pieces was done quickly and with care. When the truck left for it's three stops it was done with care and professionalism. The staff were awesome and the equipment they used was first rate. I would recommend Augusta Movers Toronto for your moving needs.

Steve Sumka

1 of 1 people found this review helpful.
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Company Response

Thank you for your review Steve!

We are extremely happy to know that we were able to meet your expectations.

Wishing you all the best

Augusta Movers Team

JStaub in East York
JStaub in East York
0 reviews Toronto, ON
10/10

Toronto to Vancouver

We used Augusta movers when we move back to Vancouver BC from Toronto. We used their full service of getting them to pack up our house, load, deliver, and unload in Vancouver. They were very professional and we're very careful with are items. The response time was very quick for whenever we had questions about the move and for such a big move it went seamlessly. I've had nightmare moves in the past. I would highly recommend them for your next move!

1 of 1 people found this review helpful.
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Company Response

Thank you JStaub!

It was pleasure helping you relocate!

All the best with your new home.

Augusta Movers Team

BRothman in Oshawa
BRothman in Oshawa
0 reviews Oshawa, ON
10/10

Move

Move was seamless. Movers were professional, courteous and helpful. They arrived on time, pieces were packed with safety in mind. There was no breakage and everowad moved into the designated areas.

1 of 1 people found this review helpful.
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Company Response

Thank you for your testimonial BRothman!

We are thrilled we were able to meet your expectations.

We wish you all the best with your new home!

Augusta Movers Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Return Customer

This is the second time we've used Augusta for a move. The fact that we are using them again is a testament to the quality of their service, and the competitiveness of their pricing. The movers at Augusta genuinely take care of your possessions, and are respectful of the properties.

The red protective carpeting, and complementary use of wardrobe boxes and mattress bags are great value adds. There's never any surprise fees or add-ons, and the moving truck even beat us to our new home! Dinko has always been responsive, and very transparent in all of his communications.

1 of 1 people found this review helpful.
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Company Response

Amazing! Thank you!

Your repeat business is greatly appreciated!

All the best with your new home!

Augusta Movers team

Jason and Natalie A in Toronto
Jason and Natalie A in Toronto
1 review Toronto, ON
10/10

An extremely courteous, efficient and friendly moving company

Working with Augusta Movers was a great experience for us. The 3 man team was very, very efficient, careful, and courteous on what turned out to be a very humid day and hot day in May. Their estimate of time to move was bang on from start to finish which was important for some hard deadlines we had to maintain with the closing of our house and Condo elevator bookings. They made the moving experience very smooth and one thing less to worry about on that day.

1 of 1 people found this review helpful.
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Company Response

Thank you Jason and Natalie!
We greatly appreciate the business from clients like you.

All of our team members are career oriented and love what they do. This of course reflects on our customers.

Thank you once again for choosing us!

We wish you all the best with your home!

Augusta Movers team

Regnard Raquedan
Regnard Raquedan
2 reviews Toronto, ON
4/10

My personal review of Augusta Movers

I'm a Toronto-based dad with 2 daughters who hired Augusta Movers (3-person team) last May 31, 2020.

Pros: They are on-time and straightforward.

Cons: There was a damage on the floor that was pointed out after the move (see attached photo). The owner investigated and claimed no responsibility and offered an explanation that I found implausible.

After a discussion, I said I will just post my personal account and review on Homestars. I was threatened with legal action if I posted something that harmed their reputation. (Interpret this any way you like.)

My stressful experience with Augusta Movers shaped my opinion that there are better alternatives out there that are more customer-friendly and easier to deal with.

UPDATE:

After reading the company's response, it is really disheartening that they have responded that way. There are factual errors, such as:

- The "bad credit card account" was just a typo which was corrected immediately.

- I owned up to my mistake of the booking time by actually paying them and not contesting the hours of work.

- The place was cleaned to the best to my ability, as a dad with 2 young kids. To characterize our previous home as "unsanitary" is borderline slander because aside from the usual house dirt and dust, there was nothing that alarmed the movers when they performed the move.

- On a related note, their team did not have the proper personal protective equipment (such as masks and gloves) during their job.

- I had them move on a Sunday, got a quote from a handyman on Monday, and Dinko (the business owner) and I met on a Tuesday. I think the timeline is pretty reasonable and was spurred by the damage.

- I actually called Dinko on the day of the move, but he did not respond. When asked why, he said "he's a busy man." It took me a day to get in touch with him to set up an inspection of the damage. His delay gave me time to actually book a quote from a service provider.

More importantly: There's a reason I provided my full name to the review because I stand by my reputation and I was seeking resolution for a damage, which is well within customer rights and protection. To paint me as someone who is "simply after the money" is inaccurate and anti-customer.

I hope the company's response will give potential customers what kind of company you could be dealing with.

Review has 1 previous version
1 of 2 people found this review helpful.
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Company Response

UPDATE July 22nd, 2020: Regardless of how many times Mr. Regnard Raquedan decides to edit his comments, we still stand firm that, his accusations are false and misleading and we will take legal action to prove this.
___________________________________________________________________________________________________________________________________________________________________________

To all of our valued customers who are reading this review.

We spent 10 years perfecting our operations and for the 10 years in business we managed to Not scratch a single floor.

And where we caused damage we always made it right.

Every reviewer on our profile can personally confirm the level of protection we provide and professionalism of our men.

Our online presence speaks for its self.

We stand firm that Mr Raquedan statement of damaging his floors is false and misleading and that he was simply after the money.

There were a lot of red flags during the booking process.
His credit card showed bad account, he was late for his move and tried to convince us that he booked different time, where our agreement clearly stated the time we agreed on. His place was disorganized and unsanitary, etc.

After his move He showed us some old damage caused by the metal frame of his bed (this could be easily verified) trying to claim it so he can reduce the amount of his bill.
He stated that the long scratches on the photo was from him moving the bed around and that the more severe damage was from us. This makes 0 sense.
The deeper damage to his floor can be caused only by consistent pressure. Someone tossing and turning in the bed for months, perhaps years.

He even had an estimate for the repair literally an hour after his move.
We are wondering how he managed to organize to get an estimate so quickly especially during the pandemic where everything takes longer. But let's consider he is just great at that!
However, We advised Mr. Raquedan that if he tries to defame our business by posting factually incorrect accusations, we will take legal action against him.

Everyone should understand, that there are bad people on both ends and people like Mr Raquedan try to use the industry bad reputation to get free services.
So unfortunate, that there are people like that out there :(

His comments were, quote on quote: regardless if you scratched the floor or not, it is the customer service that defines a company.
Well, that may be true in most cases but not when false accusations are made.
We will not be intimidated and allow anyone to take advantage of us just so we protect our rep.

Service providers be aware of Mr Raquedan!

Dinko Zhelyazkov
647.783.8730

Jessica M.
Jessica M.
5 reviews Toronto, ON
10/10

Great moving experience

Dinko and his team were very efficient, professional and careful with all our belongings. They worked really hard and made our move outside the City quite easy. Very helpful.
Final invoice was very close to quote, so no hidden fees.
Would highly recommend and use the again

1 of 1 people found this review helpful.
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Company Response

Thank you for being an awesome customer Jessica! It is true, that great customers make for light work. It provides stress free environment, that allow us to focus on our work and in return we give back quality and efficient work. :)
Keep Safe

Augusta Movers team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Augusta Movers Toronto Inc.

WE PROVIDE FREE ON SITE ESTIMATES IN THE GTA!

WE PROVIDE TEMP CONTROLLED, SECURE STORAGE, ON MONTH TO MONTH BASES! CUSTOMERS THAT STORE THREE OR MORE MONTHS GET ONE MONTH FREE!!!
WE SELL BOXES, PACKING PAPER, MATTRESS BAGS, BUBBLE WRAP AND MUCH MORE!

At Augusta Movers Toronto Inc., we understand the challenges when it comes to moving whether it is down the street or across the city. Moving your home or business to a new location is exciting but it can be stressful so let Augusta Movers take care of your moving needs and alleviate your anxiety.

Augusta Movers offers a full range of moving, packing and storage solutions to fit your move and budget considerations including discounts for students and seniors. Our expertise in residential and commercial moving, packing and storage has earned us a solid reputation with our customers enabling our business to prosper from repeat business and referrals for local and long distance relocation. Our superior service and attention to all your moving requirements and details, makes us the best choice for your move.

We are experts in what we do from smaller moves, packing and storage for apartment and condo dwellers to houses and commercial relocations of offices, stores, and restaurants. Our unique control and monitoring moving process allows our trained team of professional packers and movers to execute your move hassle-free – we guarantee it. We believe direct communication is the key to a successful move; we will meet with you to discuss your moving requirements and provide you with a written estimate of the required services with no surprises.

At Augusta Movers Toronto, we are dedicated to providing our customers with quality and fast service at competitive rates. We are committed to consistently providing excellence in customer service unmatched and beyond industry standards; we will be there for you offering guidance and support from the beginning of your move from packing and storage to transportation of your belongings to your new location.

We encourage you to browse around our site for more information on our moving, packingand storage services. To request a free estimate on your next residential and commercial move, call Augusta Movers Toronto at 416 665 9996.

CATEGORIES
Moving & Storage and Self Storage
PRODUCTS
Crdboard Moving Boxes, Recyclable Plastic Moving Bin Rentals, Specialty Boxes, Full Packing Materials and Supplies, Moving Hand, Wardrobe Boxes, Mattress Bags, Stretch Wrap, Floor Runners,
SERVICES
Professional Moving Services,Professional Packing Services, Residential Moving, Commercial Moving, Corporate Relocation, Local Moving, Long Distance Moving, Cross Border Moving services ( USA & MEXICO). Overseas shipping and logistics, Assembly/Reassembly, Storage Services, Plastic Bin Rentals with every Move that come with free delivery and pick up.
BRANDS
Local Family Owned Company
STYLES
What we sell is customer satisfaction that comes from quality moves and excellent customer services! Call us today for your next moving need! 647 783 8730
SPECIALITIES
We specialize in House and Condo Moves for Local and Long Distance moves. Professional Moving and Packing Services. PODS Load and Unload. Furniture padding. Assembly and Disassembly. Office and Business Relocation. Corporate Relocation.
WEBSITE
http://www.augustamovers.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
12
RETURN POLICY
Full refund on unused boxes and unopened supplies in good selling condition
PAYMENT METHOD
DEBIT/Visa/MasterCard/Cash/Certified check
LICENSES
Business License
MEMBERSHIPS
Canadian Moving&Storage Network, BBB Accredited Business
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB for all employees
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 hrs
BONDED
Yes
PROJECT RATE
Billing is every 30 min
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We honor the terms of our contract
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