Augusta Movers Toronto Inc.

Moving & Storage
Toronto ON M4H 1M6
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HomeStars
Moving & Storage
Augusta Movers Toronto Inc.
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94%

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Reviews by rating (past 12 months)

Reviews for Augusta Movers Toronto Inc.

Average customer rating:
9.8 10 (531 reviews)

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Private User
Private User
Private User reviews Toronto, ON
4/10

Fast but rough

Very friendly movers and easy to communicate with and I'm fortunate they were available for the day I needed to move. However the quality of the move itself could have been better. When they say they're not responsible for damages, they really mean it. A lot of my furniture and walls were quite banged up with pieces broken/missing. They provide dirty mattress covers and worn out wardrobe boxes but they won't take it back and will instead charge you for it.
In the past, I've spent less on other movers who were able to work faster (with fewer movers) and with better care.

Approximate cost of services:
$1,400.00
1 of 1 people found this review helpful.
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Company Response

Update Nov 22nd, 2021

No one has reached out to us regarding this complain. Very unusual.

Unfortunately, we are unable to help resolve issues if there is zero information provided.

Augusta Movers team

______________________________________________________________________________________________________________________

Dear valued customer,

Can you kindly send us an email with your file/invoice number so we can review your claim?

We don't have any correspondence in our mailbox from any customer that needed to file a claim regarding damages.
In the rare event that minor damages do occur, we are just one phone call/email away from resolving the issue. Our reputation can confirm it.

Blankets, floor runners, and wardrobe boxes are reused and are included in your hourly rate.
Mattress bags are never re-used. It is unsanitary to re-use mattress bags.
On the same note, all furniture pieces are protected with thick furniture blankets to prevent any scratches or damages to walls and furniture itself.

Please email us to see if this can be resolved and hopefully get a higher rating than 4 stars.
Thank you!

Augusta Movers Team

Zak from Orangeville
Zak from Orangeville
2 reviews Toronto, ON
10/10

Moving

The team at Augusta was hired to move our 2 bed apartment in Toronto to our new home in Barrie. They did an exceptional job. They were efficient, polite, courteous and very hard working. I would recommend their A++ moving service to any of my family and friends.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Zak!

Your business is greatly appreciated!

All the best with your new home!

Augusta Movers team

Private User
Private User
4 reviews Toronto, ON
10/10

Home Stager Repeat Customer

I am a home stager in the Toronto area. Augusta Movers are my go-to movers when it's time to move our clients unwanted furniture and belongings to a locker. Their rates are very reasonable, they are always on time, the movers are friendly, polite and take care moving the items.
I would not hesitate to recommend them to everyone.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Valued Customer,

Thank you for your positive comments on our services!

Your business is greatly appreciated!

Augusta Moves Team

Stelios
Stelios
0 reviews West Nipissing, ON
10/10

Move from Toronto to Sturgeon Falls

The house items to be moved were inspected on-site and recorded. A cost estimate was provided based on estimated weight, crew of three and truck fuel to/from destination (about 5 hours from Toronto). The
inventory increased and the company charged the extra hours of labor.
The figures were honest and reflected the actual effort. The crew were
very polite, worked hard and communicated well at all times. The move
was a success with no major mishaps. We were very pleased overall.
Thank you to all the people involved at Augusta Movers for great job!

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your kind and honest feedback Stelios!

It was a pleasure helping you relocate.

All the best with your new home!

Augusta Movers Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Best Moving Company

Couldn’t be happier with the service Augusta Movers provided. Day of the move went smooth with all my belongings handled with care from start to finish. Movers themselves were respectful and pleasant. No other moving service I would use from now on.

Approximate cost of services:
$1,120.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer,

Thank you for your kind words.

We greatly appreciate the business from clients like you.

All the best with your new home!

Augusta Movers Team

David in Toronto
David in Toronto
3 reviews Toronto, ON
10/10

House to condo move

We were moving from a temporary location and a storage locker into a condo. This was part 2 of our move with Augusta. The movers were punctual, accommodating, communicative, friendly and unfailingly agreeable. They worked speedily and we have found no damage. They followed all our instructions and requests, including removing the blankets, which were dusty from storage, in the hallway before bringing furniture into the condo unit. They allowed us time to vacuum undersides of furniture and put felt pads on the feet. It was the most comfortable move we have ever had.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi David,

Thank you for taking the time to write such detailed review!

We are happy we were able to adapt to your requirements and complete all requests to your satisfaction.

Moving is stressful and it doesn't have to be! :)
With the right team and equipment in place, stress free moves are a reality.

Thank you for your business and more so thank you for being appreciative of our work!

All the best with your new home!

Augusta Movers Team

Bilal in Oakville
Bilal in Oakville
1 review Oakville, ON
10/10

Exceptional Service, Highly Recommended

Every aspect of my experience with Augusta was exceptional, from booking and confirmation to day of service, we couldn't have asked better service than we received. The crew was prompt and worked to flawlessly execute our move between two cities. A three bedroom house done in under the estimated time. The crew lead Sushant was really a calming and outstanding individual who really went above and beyond to make sure everything was handled with care. Beyond the service, what I really appreciated most was the effective communication (timely, accurate and honest) from everyone involved. I would HIGHLY recommend Augusta for any moving needs you have in the future. I am really glad I was referred to them.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to post this amazing review on our services Bilal!

We are driven for providing a truly outstanding services. From the first point of contact to the last box off the truck our goal remains the same, 100% satisfaction.

We greatly appreciate customers like you who appreciate our hard work and dedication!

We wish you all the best with your new home!

Augusta Movers Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Same day Intercity move

The estimate had basis on volume and weight, and surrounding facilities and circumstances. The services were insured, unexpected extras were well accommodated.
It was an intercity move, a long day for the movers to complete. Very thankful it involved the least handling of the furniture.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review!

We wish you all the best with your new home!

Augusta Movers Team

Jean in Hamilton
Jean in Hamilton
3 reviews Hamilton, ON
10/10

Great Movers!

This was our second move with Augusta. After our first move, there was no question we'd use them again. All communication throughout booking was super quick. On the day of the move, the movers arrived early and were very friendly and professional. They worked so quickly–it was amazing. Even our neighbours commented on how fast they were! Everything arrived in perfect shape and the movers were happy to put things wherever we asked.
I highly recommend Augusta for your move!

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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Company Response

Thank you for this amazing review Jean!

Your business is greatly appreciated!

All the best with your new home!

Augusta Movers Team

Janet in Toronto
Janet in Toronto
0 reviews Toronto, ON
10/10

Augusta Goes Above and Beyond

I had hired Augusta several times in the past for small moves. The most recent was a large, two-part move. During the first smaller move a piece of furniture was broken. When I called Dinko to ask what could be done he responded right away to apologize and later asked me how I would like it to be handled. Augusta picked up the broken piece of furniture, had it fixed, and brought it back at no cost to me. I had experienced broken articles with other moving companies who took no responsibility for their errors. Augusta took full responsibility! In addition, the foreman of the larger move, Sushant, was very thorough, accommodating, and pleasant during a long moving day with a crew of 5. At the end of the day he checked in with me to see if I wanted anything moved to a different spot. The whole crew were pleasant and helpful. I would recommend Augusta for small or large moves.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Janet!

Your business is greatly appreciated!

All the best with your new home!

Augusta Movers Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Augusta Movers Toronto Inc.

WE PROVIDE FREE ON SITE ESTIMATES IN THE GTA! WE PROVIDE TEMP CONTROLLED, SECURE STORAGE, ON MONTH TO MONTH BASES! CUSTOMERS THAT STORE THREE OR MORE MONTHS GET ONE MONTH FREE! ! ! WE SELL BOXES, PACKING PAPER, MATTRESS BAGS, BUBBLE WRAP AND MUCH MORE! At Augusta Movers Toronto Inc. ...
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