I have moved several times, always using movers of the value variety. After my experience with the Team at Augusta - I will never consider low cost, low service movers again!
The Estimate:
- The online tool is fairly intuitive and easy to navigate
- The office team is very quick at picking up requests
- The online inventory system could use an update, and mobile optimization
- Dinko and Steve were incredibly patient with my very detailed questions
- Estimate was thorough, easy to understand, and no hidden "gotcha's"
- It was accurate, with a little (30 min) over run, at my request
The Move:
- The Move Team arrived on time
- Super polite, friendly, and respectful
- Very efficient and went to work immediately
- took excellent care with my prized and not-so-prized possessions
- stayed extra time to assemble a complicated bed set, with no instructions and little guidance
Overall:
Just Wow! I do not have a single complaint from what is historically a very stressful day
Tips:
- Be as ready as possible, but if you're not, the team will be super helpful
- Remember to have some water on hand. These guys work hard - and won't stop to even drink unless you hand it to them
- Finally, for Mover newbies. It's customary and important to tip.