The Home Inspectors Group

Home Inspection
Toronto ON M3J 2P1
Write a Review
Write a Review

HomeStars
Home Inspection
The Home Inspectors Group
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Home Inspectors Group

Average customer rating:
7.4 10 (38 reviews)

Sort by

machado
machado
0 reviews Toronto, ON
10/10

Energy Audit

the audit person that came to inspect our house is an amazing person. Very knowledgeable and professional helpful and kind. Very courteous and was great in providing information in what to expect in regards to the rebate an insulation process and if we had any questions to contact him for anything at our disposal. We made a friend and even our dog liked him too!

Approximate cost of services:
$779.00
Was this review helpful?
Company Response

Thats great to hear! Thank you so much for your kind words. The Energy Advisors love what they do and we're glad it was a positive experience!

Marco
Marco
0 reviews Brampton, ON
10/10

Service

Excellent, professional inspection.
Knowledgeable technician, total involvement explaining all the details regarding the requirements/improvements the house needed.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you so much Marco! Very appreciated!

Private User
Private User
Private User reviews Loretto, ON
1/10

Home Renovation Energy Audit

I have approached this Home Auditor's Group for my home Energy Audit and have been waiting for Final Audit Report since 2 months. First they send report with wrong home address on it. Then they corrected but was not even evaluated for Government Energy Grant for which I did Energy Audit. Whenever I called, they say it will be done "relatively soon" or Auditor's are looking into it etc. and never give a proper answer. They are telling they have relative large volume of Auditing whenever I enquired the status Audit completion.
Guys, please stay away from this team if you are looking for Energy Auditing on time.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for taking time to write a review.

Apologies for the experience you had, we would like gather more information from you so that we can resolve this issue. Please get in touch with us at audit@thigroup.ca and we can assist you.

The Home Inspectors Group
416-276-2706

Private User
Private User
Private User reviews Owen Sound, ON
10/10

Excellent service

The service provider called called and set an appointment time, then confirmed it with an email, and called the day before to reconfirm. Workers showed up on time, and were polite and professional. They worked efficiently and completed the work in a timely fashion. Everyone we have dealt with has been professional and courteous. This has been the best renovation experience we have ever had. Thanks very much.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for your kind review.
The Home Inspectors Group
416-276-2706

Private User
Private User
2 reviews Toronto, ON
10/10

Great service!

It was so refreshing dealing with Yanique and her team. They were always on the ball and proactive. This is so refreshing and unlike most companies that I have to chase down. They follow up with you and take the time to explain everything. I would highly recommend working with them. Thank you everyone.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you for your kind review, we will forward your message to Yanique and the rest of the team.
The Home Inspectors Group
416-276-2706

SCC1981
SCC1981
0 reviews Ayr, ON
10/10

Window and Doors!

The home inspector group was extremely helpful, professional and friendly. I would recommend them to anyone that needs this type of service.

Thank you again.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for your kind review SCC1981.
The Home Inspectors Group
416-276-2706

Craig C
Craig C
1 review Calgary, AB
0/10

Home inspection for energy rebate

I scheduled my home inspection weeks ago for a Friday, it is required for the energy rebate. I scheduled every window in my house to be replaced the following Monday. The inspector called 30 mins before the inspection to say he was sick and was not coming. No one else is available. I took the day off to meet the inspector and am now out the $5,000 dollar rebate because no company has availability on a Friday afternoon. This company has cost me a day of holiday time and $5,000.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

As much as we can understand the inconvenience this has caused, the energy advisor cancelled because of testing positive for covid that day. We feel it is our responsibility to ensure the safety of not only our employees and energy advisors, but customers too. We were happy to later learn you were able to find another company to perform the audit and ensure you could enrol into the program timely to receive the grants for your window install. We are sorry these events caused inconvenience, but glad it all worked out.

Julie in Mississauga
Julie in Mississauga
1 review Mississauga, ON
8/10

Our rooms in our home are finally all the same temperature

After upgrading our attic insulation, insulating our exterior basement walls, getting a Trane furnace, sealing the air around doors and windows (weather stripping, caulking), all our rooms on our first and second floor are finally the same temperature! Now the temperature matches the thermostat! The representatives from the Enbridge and Greener Homes programs will provide information and links to help you navigate the programs and decrease the workload to know what to do to apply for grants.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Thank you for your kind review Julie.
The Home Inspectors Group
416-276-2706

Lea from Markham
Lea from Markham
1 review Markham, ON
10/10

Home Energy Audit

Tim of Home Inspectors Group was very professional. He arrived on time and knew exactly what had to be done. He also gave us tips that would make our home more energy-efficient. On top of this, Tim promptly submitted the required documents to Enbridge for the Energy Rebate and we got our cheque in less than 2 months. And we did not even have to call Tim for a follow-up!

Shout-out to Jason and Yanniq for their excellent customer service!

Approximate cost of services:
$678.00
Was this review helpful?
Company Response

Thank you for your kind words Lea.
The Home Inspectors Group
416-276-2706

Mel
Mel
0 reviews St. Catharines, ON
10/10

Home Inspectors Group Great service all around

I just wanted to say that the service I received was amazing. From the start the Home Inspectors Group team were very helpful and professional. They answered all my questions and made me feel at ease. They quickly responded to any questions I had and there level of customer service shows they care about the customer. They made entire process easy for me. I decided to add insulation to my attic and using The Home Inspectors Group was the best decision I made. From the home inspection to getting started on the phone it was all well done by The Home Inspectors Group. The also got me more money back than I thought through the programs available. Thank you to Madelyne for that. If you are upgrading your home to be more energy efficient and save money use The Home Inspectors Group to get started.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Thank you for your kind review Mel.
The Home Inspectors Group
416-276-2706

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Inspectors Group

We are a Registered Service Organization with Natural Resources Canada.
We help Homeowners, Utilities and business owners achieve their energy savings goals.

CATEGORIES
Home Inspection
SERVICES
Energy Audits, Blower Door Tests, Energy Management, Energy Advisor Training and Certification
WEBSITE
https://thehomeinspectorsgroup.com/
YEAR ESTABLISHED
2005
PAYMENT METHOD
Credit Card & E-Transfer
LICENSES
Service Organization Registered under Natural Resources Canada
MEMBERSHIPS
EfficiencyCanada.org
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.