ProRise Painting and Gutters

Formerly ProRise Painting and Drywall and ProRise Painting And Restoration
Paint & Wallpaper Contractors
1120-853 Seaborne Ave, Port Coquitlam, BC V3B 0N9
Write a Review
Write a Review

HomeStars
Paint & Wallpaper Contractors
ProRise Painting and Gutters
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of Award '22 winner 6 timesBest of Award '22winner 6 times

Reviews for ProRise Painting and Gutters

Average customer rating:
9.8 10 (526 reviews)

Sort by

Danjel in Vancouver
Danjel in Vancouver
0 reviews Vancouver, BC
0/10

Massively overpriced, work done late and sloppy. Very suspicious of 10/10 reviews

Estimator Aoife embellished work for painting fascia and front soffits. Actual work took 9 hours and two people. Crew were late, no show days and started 5 weeks after booking. Charged ~ $230/hr per person! Promised restoration work on wood and they did simple single coat paint. Rear steps spilled paint, wrong color and sloppy application that needs re-do.
Something very fishy going on...

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

This is in response to review posted by Danjel Van Tijn for the residential exterior repainting project completed at 3449 E 28th Ave, Vancouver. I hope each customer can read this in its entirety to fully understand the true outline of events as we have addressed Danijel’s false allegations.

Item #1. Actual work took 9 hours and two people.

False. The home was pressure washed on one day on its own and the painting portion of the project was completed over a two-day period with two very experienced painters.

Item #2. Crew were late, no show days and started 5 weeks after booking.

This exterior project had to be re-scheduled due to weather delays before we were able to start. Once the project was started, the painters worked on two consecutive days to complete the work without any delays. After completion, the job was inspected and signed off on by you, which deemed you were happy with the project. ProRise followed normal protocols and returned to ensure all minor touch-ups were completed after the job was signed off on.

There was a scheduling mix up on October 6th where we had to return to complete minor touch-ups. We apologized for this oversight and compensated you for this inconvenience by painting two additional window casings and lower trim areas for free ($300 value). In good faith, we also covered the cost of 3 gallons of paint (at a cost of $150) that we purchased without charging you when you provided us with the wrong paint colour at the beginning of the project. In total, we gave you $450 worth of free services and materials.

Item #3. Charged ~ $230/hr per person! Promised restoration work on wood and they did simple single coat paint.

False. ProRise did not promise to restore the wood siding, post and staircase. This is specifically mentioned on page 3 of your contract “areas will not be restored to its original condition due to its age unless specifically specified in this estimate.” All surface preparation and painting application details were clearly outlined in the contract and followed. The price quoted for your project is industry standard pricing based on the size of your home and the scope of work outlined. The price included the pressure washing, labor, and materials to complete your project. ProRise did not charge you $230/hr per person. Two coats of paint were applied to all previously painted and stained areas.

3. Rear steps spilled paint, wrong color and sloppy application that needs re-do. Something very fishy going on.

Due to the existing condition of the back wood staircase, ProRise was not able to restore this area to its brand new condition. This was clearly communicated to you by our Production Manager before we started and after the project had finished. All areas were prepared and stained as specified in the contract. We explained to you that the only way for the staircase to look new is if the wood was replaced. You were upset that our team finished ahead of schedule. You were complaining you were charged $230/hr based on the amount of time our painters were at your home. There are many resources that go into these type of projects: the organization, washing of your home, time allocated to do stain samples and fix your paint selection mix-up, touch-ups, etc. The price quoted for your home was agreed upon, clearly outlined and explained to you, and signed off on before the work commenced. All of the work completed was done correctly and ProRise stands behind this with its industry leading warranty.

During our final walkthrough with you and our team, you were completely satisfied with the work once it was fully completed to your satisfaction. You signed off on the Customer Sign-Off Inspection Form on September 13th and the job was deemed finished after payment was received on October 7th. This form is presented to ensure that each of our customers is happy and satisfied with the work that is completed by ProRise Painting. This is an additional step that we take with pride to provide our customers with an opportunity to bring forth any final concerns or questions prior to signing off on this final document as it represents a stamp of approval. We do not accept payment until this satisfactory check is complete to assure the customer is happy.

Your outright false accusations are slanderous and defamatory in nature, falsely criticizing our company and jeopardizing the reputation that all of our team members have worked so hard to build. It is truly disheartening how you have twisted the truth.

Dorian
Dorian
2 reviews Langley, BC
10/10

Exterior House Painting

Our experience with ProRise was very positive from beginning to end. Aoife who provided us with ProRise’s detailed quote after an informative meeting was very friendly and knowledgeable. Even after numerous questions and amendments, she was very understanding and accommodating and guided us through the process of finalising our contract. Included was a consultation with designer which was extremely beneficial and helped us nail down our final colour scheme. The painting team lead by experienced painter Hemn were also very friendly, organised and definitely knew their craft. Given the time of year and the large scope of the job, we knew it may prove difficult to get the house exterior painted before the cold weather set in, however Hemn and his crew worked exceptionally hard to complete the job. Managers Jennifer and Pablo were there if needed and only a phone call away. Overall we were very happy with ProRise and the exterior house painting job they did for us was top notch and we are very pleased with the end result. We would definitely recommend ProRise.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Thank you for sharing your residential exterior painting experience with ProRise Painting Company. The extensive preparation along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver residential painters for all your house painting services.

ProRise painters look forward to working with you on your next painting project in the near future.

# Painting company, House painting services, residential painting services, Painters Vancouver, Painters Residential, Painters in Vancouver

Donald in Surrey
Donald in Surrey
1 review Surrey, BC
10/10

Painting All apartment and ceilings.

Very professional. Detailed estimate that was the final cost. Crew were experienced and did excellent job of the entire apartment including all ceilings. Job was completed in less than the estimated time. Would recommend them.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for sharing your residential interior painting experience with ProRise Painting Company. The extensive preparation along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver residential painters for all your house painting services.

ProRise painters look forward to working with you on your next painting project in the near future.

# Painting company, House painting services, residential painting services, Painters Vancouver, Painters Residential, Painters in Vancouver

Private User
Private User
Private User reviews Coquitlam, BC
10/10

House: Exterior Paint

The ProRise team was fantastic to work with, from top to bottom. Being new to home ownership, the ProRise team walked us through each process step by step, and we never felt pressured, rushed, or unprepared to make a decision. Outside of the standard covid delays & challenges, the process went smoothly. We painted the exterior of our house black, and as you can imagine, any imperfection would only be magnified on a black surface. Hemn and his colleague did an incredible job prepping & painting the house, and we are extremely happy with the end result.

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Thank you for sharing your residential exterior painting experience with ProRise Painting Company. The extensive preparation along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver residential painters for all your house painting services.

ProRise painters look forward to working with you on your next painting project in the near future.

# Painting company, House painting services, residential painting services, Painters Vancouver, Painters Residential, Painters in Vancouver

Private User
Private User
Private User reviews Burnaby, BC
10/10

Fence Painting

Fence Painting was very nice and the team was very good throughout the whole process! I was worried that the weather would not hold up and allow this to be done this year but Pro-Rise made it happen.

Approximate cost of services:
$440.00
Was this review helpful?
Company Response

Thank you for sharing your residential exterior painting experience with ProRise Painting Company. The extensive preparation along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver residential painters for all your house painting services.

ProRise painters look forward to working with you on your next painting project in the near future.

# Painting company, House painting services, residential painting services, Painters Vancouver, Painters Residential, Painters in Vancouver

Private User
Private User
Private User reviews Anmore, BC
10/10

Exterior painting

Local reviews suggested ProRise. I was impressed by the estimator and the detailed quote. There were delays in getting the work done but this was primarily due to weather. Once started the work was done satisfactorily and finished before more wet weather arrived. Necessary repairs were done well and finish painted as expected. Alvin was very personable and listened to all of my concerns.

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

Thank you for sharing your residential exterior painting experience with ProRise Painting Company. The extensive preparation along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver residential painters for all your house painting services.

ProRise painters look forward to working with you on your next painting project in the near future.

# Painting company, House painting services, residential painting services, Painters Vancouver, Painters Residential, Painters in Vancouver

Romy
Romy
0 reviews Maple Ridge, BC
10/10

Excellent job on our painting project

We can’t say enough about how impressed we are with ProRise & especially grateful for Andy who was here working on our home. Andy worked extremely hard and long hours and maintained extraordinary professionalism, courtesy and attention to detail while doing so. His commitment to quality and customer satisfaction was exemplary and far exceeded what we have come to expect from contractors and trades given past experiences. We would recommend Andy in a heart-beat and can’t thank him enough for his hard work in making our house a home. His work ethic and professional values are outstanding and extremely rare. He’s an amazing asset to your team & hope he is duly recognized and rewarded and we wish him every success going forward. Thank you all for your help in making our house painting project go so smoothly. We absolutely love our home now.

Approximate cost of services:
$8,900.00
Was this review helpful?
Company Response

Thank you for sharing your residential exterior painting experience with ProRise Painting Company. The extensive preparation along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver residential painters for all your house painting services.

ProRise painters look forward to working with you on your next painting project in the near future.

# Painting company, House painting services, residential painting services, Painters Vancouver, Painters Residential, Painters in Vancouver

Private User
Private User
Private User reviews Burnaby, BC
10/10

Exterior House Painting

We are very pleased with the exterior painting done on our house by ProRise Painting. The work was professional, the people courteous and all done in a timely fashion. It was a real pleasure to work with everyone on the project and would have no hesitation to recommend ProRise to others.

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Thank you for sharing your residential exterior painting experience with ProRise Painting Company. The extensive preparation along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver residential painters for all your house painting services.

ProRise painters look forward to working with you on your next painting project in the near future.

# Painting company, House painting services, residential painting services, Painters Vancouver, Painters Residential, Painters in Vancouver

George in Vancouver
George in Vancouver
1 review Vancouver, BC
10/10

Apartment painting

Dina and her team at ProRise Painting did a fabulous job painting our apartment. They were professional, friendly and responsive to our requests. We had some damage to our walls, screw and nail holes, they fixed every single one. The quality of paint coverage is amazing, very smooth and uniform. And they left the place clean and tidy, not a speck of paint where it shouldn't be. My wife and I are very happy with the work and would not hesitate to recommend ProRise Painting.

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Thank you for sharing your residential interior painting experience with ProRise Painting Company. The extensive preparation along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver residential painters for all your house painting services.

ProRise painters look forward to working with you on your next painting project in the near future.

# Painting company, House painting services, residential painting services, Painters Vancouver, Painters Residential, Painters in Vancouver

Ray Redford from Vancouver
Ray Redford from Vancouver
3 reviews Vancouver, BC
10/10

Interior Painting

I first hired ProRise Painting to paint the exterior of my house seven years ago. They did a first-class job and used only high quality products; and, as a result, the house still looks freshly painted. This year, I hired them to paint the entire interior of my house--a daunting project as I have high ceilings, mulitiple levels, and wanted a variety of different colours. Once again, I was very happy with ProRise. Their colour consultant, Shona, is a very knowledgeable and a delight to deal with. Pablo, the project manager, was in touch regularly, and keen to make sure that I was happy with their work. Dina and her team worked diligently and quickly to finish the job. They were a happy presence in the house. When the painting company made an error, mixing a colour with the incorrect base, ProRlse stood behind me in my request to have the painting re-done with the correct base. As the job progressed, and I saw what a good job they were doing, the ProRise was also amenable to changes and additions along the way. Costs were always agreed to up front. I recommend them very highly without reservation.

Like

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Hi Ray, Thank you for sharing your interior painting experience with ProRise Painting. The extensive preparation of all the walls and trim along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise Painting as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver interior painting company. ProRise painters look forward to working with you again in the near future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ProRise Painting and Gutters

ProRise Painting Company has built its reputation on being one of Vancouver's most professional contractors. Continuing a family tradition of European Excellence in quality and service, Joseph Halfar and his team specialize in providing quality painting and restoration services. So whether you are a homeowner or business person or need one room or the entire office repainted, you can be assured that ProRise will make sure it's done right the first time. Delivering an enjoyable experience from start to finish, honesty, strong communication, understanding, and high-end workmanship are just some of the company's core values. We also provide drywall and pressure washing services. Be sure to call or email us today to get more information. Interior Painting, Exterior Painting, Residential Painting, Strata Painting, Vancouver painting company, staining, Vancouver painters, Burnaby painting company, Burnaby painting company, drywall repair, Residential Painting, Commercial Painting, North Vancouver painting company, West Vancouver painting company, Coquitlam painting company, Port Moody painting company, Vancouver West Painting company.

CATEGORIES
Drywall Contractors, Paint & Wallpaper Contractors, and Gutters & Eavestroughs
PRODUCTS
We only offer the best quality paints and stains to all our customers. Sherwin William's, Cloverdale Paints, Benjamin Moore, and Dulux Paint.
SERVICES
Providing professional interior painting, exterior painting and carpentry work. Full interior and exterior projects for Residential, Commercial and Strata throughout the greater Vancouver area.
BRANDS
We only offer the best quality paints and stains to all our customers. Sherwin William's, Cloverdale Paints, Benjamin Moore, and Dulux Paint.
STYLES
Brush, Roll, Spraying, Wiping Stain.
SPECIALITIES
We specialize in all of the following painting application areas Spraying Rolling Cutting Residential Painting Commercial Painting Property management companies Strata Painting Condo Painting Apartments Painting Interior painting Exterior painting Deck staining Staining Deck staining Deck Painting Exterior restoration Interior restoration
WEBSITE
http://prorisepainting.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
10
RETURN POLICY
Full customer satisfaction
PAYMENT METHOD
Cheque, Visa, MasterCard
LICENSES
Fully Licensed and Insured
MEMBERSHIPS
Member of the Greater Vancouver BBB, PDCA Member
LIABILITY INSURANCE
Yes
DIPLOMAS
Fully insured and covered
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
In good standing with WCB
BONDED
Yes
PROJECT RATE
1000+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All painting services come with industry leading five year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.