High Tech Appliance Service

I called High Tech Appliance Service because of the positive reviews on Homestars. I wasn't disappointed. When I called for service I was asked a few details about the problem with my washer (the drum wouldn't spin). After a brief discussion I felt that my problem, and its likely cause, was well understood.
We made an appointment that fit my schedule and Atiar arrived on time. After a brief diagnosis he confirmed the problem was as he thought and fortunately he brought the necessary parts with him to make the repair. He quickly made the repair and we tested out the washer. Everything was back in order in less than an hour.
Having an appliance break down is never a happy occasion but Atiar made the experience a pleasant one. In every aspect I was treated with courtesy and all charges were fully explained up front. Atiar went out of his was to make sure I was happy with the repair.
I highly recommend HighTech Appliance.

I needed my Samsung dishwasher repaired and called companies from the top down based on rating. High Tech Appliance was the soonest available and therefore hired. Within 2-3hrs, he was at my home.

He quickly diagnosed the error code as 0E which he determine needing to replace the PCB board. Code 0E according to a Samsung rep is water overflow and not PCB board replacing. The rep says it is possible a valve. I was very skeptical that it needed a PCB board replaced. When I called High Tech back explaining the rep said it was possible a valve, he quickly said he'll order the valve then. I told him I was not a repairman and it was up to him to order what was needed. I was very uneasy with the diagnosis and didn't want to be paying for unneeded parts so he assured me it was the PCB board and that if I needed any other parts, I will not pay for it. I didn't like the idea of paying $100+ for a PCB and it turned out I just needed a $10 part, but I really wanted it fixed and agreed.

In the mean time I also broke the latch and asked him to order that too.

Within a few days he was back to install the PCB board and the latch. The latch was fixed properly but the PCB board did not fix my dishwasher and that he thinks it is the motor which is very expensive. He then said I did not need to pay for the PCB board but I will need to pay for the motor. I paid him for the latch, but he did not have full change but he was coming back so I wasn't worried.

Within a few days he was back to install the motor. After the install, error code LE appeared which is a leak. He assured me he installed it correctly and that it could be a leak anywhere else and I should call Samsung. So I called Samsung while he was still there but he seemed to be in a rush to leave and packed his things while I was speaking to the rep. The Samsung rep says we have to find the leak and there is nothing they could do over the phone.

I was positive we did not have a leak issue previously so I pulled the dishwasher out and looked below at the motor. I ran a cycle and immediately water started pouring all over the floor. If he had took his time to diagnose the leak, he would solved the leak issue himself. I then properly connected the leaking part and the error code went away and the dishwasher still did not work. Essentially I was back at square one.

I texted him that I fixed the leak and that it still did not work. He said he was going to call Samsung himself and he'll call me back. A day later he called back and said I should call Samsung to have it fixed because there are too many issues. He said he lost some money and I lost some money and he'll do a free install if I buy a new dishwasher. Why should I lose any money if he did not fix it? And now I also lost my change.

End of the day I paid $85 for nothing.

The switch panel on our range hood popped out, exposing wires. Attempting to push it back in resulted in minor fireworks and a call to HighTech Appliance repair. I was very surprised that Atiar was able to come within the hour. The repair job was fast and neat.

Amazing service. I am a physician, so I am very particular who comes in my house and am OCD about making sure things are done properly and that the people coming over aren't oddball rejects.
My over the range microwave was broken and I had already bought a brand new one, but needed help to install it.
Thanks to Homestars, I found High Tech Appliance Service, which has been the best experience I've ever had.

First, Atiar came to my place in downtown Toronto on the SAME day..called at 09:00 and came at 15:00, and ON time. He called to give me a 15 minutes heads up. Some appliance installers won't come to downtown Toronto due to traffic, but Atiar did. He came, took off his shoes, and promptly went to work. He diligently installed my microwave, step by step as if he already memorized the instructions for my specific microwave. He carried his own tools and had everything under the sun, even the aluminum tape to seal the exhaust. He made an effort to make sure everything was left exactly as he found it - that is no garbage and no sawdust. I can tell he's very busy because he must have had at least 5 -10 phone calls during my installation- he answered them concisely and quickly, all while working. This can't be said by some repair services...I've had some spend 30 minutes on the phone, then have the nerve to bill me time for it. The fact that people are asking for his business was a sign that I made a good choice.
The total time to install the microwave was about 2 hours...in this time I was working on my laptop and not once did he take a break...every minute he spent at my house was spent on my microwave.
Furthermore, the installation came with a great price and guarantee. Sure, you might get a "cheaper" price on craigslist, but you will pay dearly in the future for shoddy service ( remember: The bitterness of poor quality remains long after the sweetness of low price is forgotten)
In summary, Atiar is an extremely friendly guy who is punctual, knows his sh*t, gets it done, and gets it done right. The next house I purchase, you can be reassured I will contact Atiar for all my installations.
100 out of 10 stars!!!!!!!

I am really happy that I called Atiar when my washing machine broke. He came very quickly and assessed the issue. I was disappointed that it couldn't be fixed immediately, as he had to go get a part but he ordered & had it within 24 HOURS!!!!! Really amazing. He arrived on time both days and taught me how to avoid this problem in the future. While I don't want appliances breaking in my home, I am so happy to have someone who is so great to call in those circumstances. He also was very kind to my interfering kids & dog. I wish there was a higher rating, this guy went above and beyond. Thanks.

We hired High Tech Appliance Service to fix our broken fridge (freezer section would not freeze) after a recommendation through friends. Atiar got back to me very quickly (same day) and came to take a look at our fridge the following day. He provided very informative and amazingly friendly service. We will not hesitate one bit in hiring High Tech Appliance Service again! Thanks Atiar!

atiar is professional and very honest person. worth every penny. does not charge much. he fixed my washing machine in one hour and gave me options. make no bones about it...use his service..you will be satisfied in less cost!!!

Needed to have both my Samsung dishwasher & refrigerator repaired. Showed up exactly when he said he would. Repaired fridge on spot and ordered parts for dishwasher. Gave me a discount on the dishwasher repair. Very friendly, reasonably priced and reliable. Would recommend and use again.

We hired Atiar to install a new dishwasher. He came on very short notice. He was polite and worked quickly and efficiently for a reasonable rate. We will use him again and we strongly recommend him.
Cherie and Stuart