ServiceMaster Restore of Canada

We had an insurance claim with some modifications that were to be paid personally. Project was going well until the project manager became ill and was off the project. The company never replaced the manager and it became chaotic. The workers left feces in our toilet, they damaged our driveway (made big ruts in it), refused to do work that the previously manager had already agreed to - leaving us to find someone last minute to do it. Furthermore, when asked for detailed invoices prior to payment they refused. Instead they threatened to put a lien on our property. I would never hire them again. They seemed to think that the insurance money was theirs - when in fact it is ours and they are simply invoicing us for a job. I was happy to pay partial amounts until the details of the invoices were figured out - however, they seemed confused or unable to do that. They were also extremely rude to me, aggressive and threatening in their language. The one individual admitted it was because they had assumed we were unable to pay them and had blown the insurance money. They seemed to make up the total amount based solely on what the insurance company was willing to pay. They also had a huge issue providing us with detailed invoices. They sent us the contractors estimates instead. My impression was that they were extremely unorganised and underbid the project and then wanted to recoup the costs by charging us personally more.

I had a house fire and service masters was able to come out to start the demolition of the project immediately, they were great to work with from friendly staff to all the little things to make my life so much easier such as a detailed items of loss where they not only listed the item but took pictures and also converted it to an excel spreadsheet for me which saved me countless hours!! All and all they turned a nightmare into something not so bad thank you so much everyone that helped me get through this disaster!!

I had the pleasure of interacting with a very professional service individual from ServiceMaster Restore of Hamilton and I must say he was one of the top professionals I have worked with related to any type of work related to my home. His professionalism, honesty, and responsiveness truly set him and his company apart.

From the beginning, he provided thoughtful answers to my questions. He offered an appointment time that was conducive to our calendars and was timely with his arrival as well as efficient with his inspection. Unequivocally, I would recommend the company for any future jobs based on this individuals character and level of service provided.

ServiceMaster Restore of Hamilton deserve their exemplary rating.

Our modest bungalow contains only one bathroom that was in dire need of a complete rebuild. We were completely overwhelmed at the thought of how we were going to manage to get this renovation done. Our minds were put at ease the moment a couple of Service Master Restore staff members came to scope out our situation and talk to us about our wishes for the space. They assured us the job would be done quickly and with as little disruption as possible. Thanks to a little extra effort from the fantastic contractors to ensure our toilet was functional each night, we managed to remain in our home for the entire reno. Service Master managed to completely gut and then rebuild our bathroom, literally from the floor up, in just 8 days! They took every design idea we had and turned it into a reality. We love our new fresh space and couldnt be happier with the quality of the work that was done by Service Master Restore.

Had a fire in my commercial h it ServiceMaster was wonder detailed and completed the job in a clean and timely manner

I had a water leak in my basement which ruined the flooring and drywall. Dan from Service Master was appointed to check out the damage from the insurance company. I couldn't be happier with Dan's professionalism, response and the quality work from ServiceMaster. Will always recommend.

They helped clean up the mess after we had an office fire. They made the stressful process easy and professional. Thank you!

Service master came to the rescue when our house flooded last month. They were at our house ASAP, and had the job completed well before I expected. I put $1 as each and every job will differ.
Their staff that did the job were very knowledgeable, and very friendly. I would give 10 out of 5 stars if possible. Thank you SVM and team!

We had our building broken into. ServiceMaster was quick to arrive at the site, clean up the mess and secure our building in a time of need.

The trades were also super friendly and good at their job!

Service master was quick and did a great job. Chris long was very professional and provides great service