Aquatech Basement Waterproofing

I called few companies in for an estimate but decided to go ahead with Rami from Aqua Tech, He took his time to explain everything in details and most importantly always pick up his phone when I called even on weekends, the crew of 3 Ukrainian men where also very clean polite and respectful of our property. I would highly recommend Aqua Tech in the future.

I could not recommend Aqua Tech more. I would give them an 11 out of 10.

The owner, Dominic, was a pleasure to work with. He was a very honest and decent person.

We ran into an unexpected problem with footing position of our neighbour's home, which made the orginal plan unworkable. Dominic came up with an alternative workaround plan which was more time consuming for their workers and much more costly. While I'm sure many companies would have soaked us for a lot more money, Aqua Tech did the extra work at no extra cost to us.

We felt extremely lucky to have chosen Aqua Tech for our waterproofing. I can't recommend them highly enough!

Aqua Tech completed a great job despite some difficult circumstances, such as deeper than expected footings, a couple of large buried stones (more like little boulders) and pavers in the way and very hot working conditions. Domenic was very customer-oriented, from first visiting my house to prepare a quote to closing out the project and was always responsive to my needs and questions. Nick visited the site when an issue came up, quickly assessed the situation and provided options for a resolution for my consideration. Overall, Aqua Tech's performance on this waterproofing job was excellent.

We live in a 45 year old bungalow that had issues with leakage over the sill plate into the crawl space on one section of the house during heavy rains and in the spring. We had also just finished a basement renovation and wanted to get the leak fixed. We reached out to several contractors and selected Domenic due to the professionalism, reasonable price, and approach to the problem. His team showed up and dug down to the footers, installed the waterproofing, replaced the weeping tile and replaced all of the fill and gravel in less than a day. They even stacked the interlock that had to be removed and bagged the leveling sand for installation later. We are very happy with the job and would highly recommend the team.

After getting an assessment of the problem with Domenic,he explained in detail what could be done.
Andrew and his crew were able to come out within a weeks time to get started. With lots of hard work and a great deal of professionalism they had the job done in 2 days. they even put back the bushes,added top soil and mulch to the garden beds.
I am very impressed with the job they have done and will definitely be recommending Aquatech if someone asks me
Thanks again guys!!

Robert

Aquatech was on time, on budget & very professional. The team work of Carlo, Boris & Paco was amazing. I never seen guys work that hard. They were perfect gentlemen. They started in the morning and finished by the end of the day as promised. When they were done they completely clean the property and left it as if nothing happened. Thank you to Carlo, Boris and Paco for making this such a good experience. Great Service!!!!

Aquatech completed waterproofing of my basement. Nico gave us a professional initial assessment with a reasonable quote and Andrew, Matus and their team did a great job, in one day. They also tried best to restore our garden and paving stones. I am happy with their service.

Aqua Tech completed a foundation crack repair at my house, Nico was a pleasure to deal with, he explain everything in details, crew of Ivan and Anatoliy were also a pleasure to work with. Great job guys and thank you for staring and finishing everything on time.

Aqua Tech completed the interior waterproofing of our bungalow basement 2 days ago (24 feet by 50 feet). We've had numerous contractors in to do work on our Scarborough bungalow over the past two years, and Aqua Tech was by far the best experience we've had.

We worked with Domenic on the initial assessment, and the crew chief Andrew took over from there. Over five days the team did their work with no disruption to my wife and I working from home most of those days.

More than anything else, we were impressed with three things:
1. They did what they promised without issue
2. The service ethic of the entire team, top to bottom, was consistent. It was very clear they put the customer experience first
3. They consistently, proactively identified items that were OUTSIDE their scope, and fixed them at no cost. For example, they noticed our dryer was vented wrong and they fixed it. We found unexpected holes in the basement wall - they patched them professionally. They were concerned we might have some sewer damage, so they put in a camera and asked us to view with them just to make sure. And they removed some old plumbing that was in the way. All of that was done without any fuss.

Finally, they got the little details right. They were courteous, cleaned up at the end of every day, and answered any questions without hesitation.

Many of us assume these somewhat larger companies are just pumping the volume. We got quotes from six well known companies, Aqua Tech had a competitive quote, demonstrated the best understanding of what we wanted to do, and demonstrated right to the end of the job that they wanted to get it right.