I had work done on my home in 2016 by Andrew and they did a great job. I noticed this month January 2021 that some water was coming inside around an area that was waterproofed by Aquatech on the outside. I called Aquatech and Andrew came out to look at the issue. After some discussion and debate Andrew took responsibility for the work that needed to be done and sent a crew to do the work. The 2 men who arrived were very professional and worked efficiently to finish the job in a few hours doing great work and a proper clean up afterwards. Thank you Aquatech and thank you Andrew for being professional and understanding after almost 5 years since the original work was done.
- Company Response
thank you kindly for taking the time and writing this review. It means so much for us to know that you, our existing customer of so many years, contacted us and gave us a chance to prove that we stand by our warranty and are here for you.
With best regards- Aquatech Waterproofing Team, Toronto