Braymore Piano Movers, Crane Service & Storage

Piano Moving & Tuning
320 Norfinch Dr. Toronto ON M3N
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Piano Moving & Tuning
Braymore Piano Movers, Crane Service & Storage
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94%

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Reviews by rating (past 12 months)
Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Braymore Piano Movers, Crane Service & Storage

Average customer rating:
9.8 10 (157 reviews)

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John in Port Perry
John in Port Perry
0 reviews Port Perry, ON
10/10

Safe moved

Submitted an online quote to have a 625 pound safe moved from my garage to a basement location. I was contacted quickly and asked for a few photos of my stairs to ensure an adequate quote. I received a quote quickly and the move date was scheduled for the following week. They gave me a move window of 10am-1pm and they arrived minutes after 10am. They surveyed the route beforehand and pointed out potential areas of concern and I was notified, as I had been during the quote, that due to the weight and size of the safe, there might be some damage (scratches) to the floor on the stair landing. I had anticipated this as a problem area as the landing is only 4’ x 6’ with an awkward 180° turn.. The three of them, Quenton, Jason and Adrian, were extremely professional and careful. They had laid out pads and blankets ahead of time and the move went without a hitch and not even the slightest damage. I was very impressed by their skills and planning. I would utilize their services again in the future if required and highly recommend them.

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Sandra
Sandra
0 reviews Toronto, ON
10/10

Piano Move. Excellent Service. Very nice.

Upright piano move. Josh, Chris & Sandell were easy to work with and very helpful. They did an excellent job moving the piano first out of a basement and then into a main floor location. Despite Toronto’s dreadful traffic the team managed to be on time at both ends of the move. The phone quote was accurate & as promised. The final invoice was in line with the quote ... no surprises. We were pleased with the service.

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Company Response

Thank you for using us.

John
John
0 reviews Toronto, ON
10/10

Piano moving

Josh, Sabdell & Chris were very contentious, careful, personable and respectful of the instrument and our home.

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Company Response

Thank you for using us.

4paws in Toronto, Ontario Canada M5R2E2
4paws in Toronto, Ontario Canada M5R2E2
1 review Toronto, ON
4/10

Careless moving Audiophile Speakers

I have a pair of high end audiophile speakers that are delicate due to the audio drivers placements and the speakers are heavy that I needed to move when I move out of the house. Instead of having the regular movers whom were excellen, I thought I would get the specialized experience and service of Braymore to move the pair of speakers. Three men showed up for the move, of which two had white ear buds in their ears; one of which never removed them throughout the entire move and therefore I could not even talk to. There were no smiles and no hellos-just what needed to be moved. In the process of wrapping the speaker up to protect it for the move, one of the guys (with earbuds in his ears) proceeded to tip the speaker onto the hardwood floor instead of waiting for a protective blanket to be put down onto the floor as they did for the other speaker. This resulted in 2 very obvious scratches in the middle of the room on the shiny hardwood floor and some rubbing on the bottom of the speaker. The mover totally ignored the scratch (with earbuds still in) and continued to move the speaker. When I mentioned it to the crew supervisor, he eventually took off $75 from the bill. I called Braymore the next morning and told them what happened as I thought they would be concerned with the attitude/performance of their team and I was told someone would call me back. It's been over a month and I never heard anything back from Braymore. I was much happier with the attitude, performance and follow up of the regular Movers which were totally opposite in comparison to Braymore.

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Company Response

Sorry we did not meet your expectations on your move, sadly, and unfortunately we cannot win them all. Our records showed that your order was closed and that there was no request for a call back, which is why there was no other phone calls after our last contact. This was confirmed when reviewing your last phone call on our phone system. Since seeing your review and realizing you were expecting another call, we have talked again where you reiterated your displeasure with one individual on the team. I'm sorry not all the team on your job meet your expectations that day, which is unusual as that individual has been listed in many other reviews listed here on homestars. We are using your feedback to improve our service further.

Janice in Toronto
Janice in Toronto
0 reviews Toronto, ON
10/10

My 1918 piano

The Braymore movers arrived exactly on time this morning to move my grandmother’s piano from Etobicoke to my cousin’s house in London. They were polite, efficient and extremely careful. The piano arrived in London in the early afternoon and my cousin also was very impressed my the professionalism of the movers. i highly recommend this company. Thank you Braymore!

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Company Response

Thank you for the feedback and for using our service.

shrink
shrink
0 reviews Oakville, ON
10/10

Piano move

Excellent. Josh is an absolute superstar. The three young men were fabulous and went way above and beyond. So friendly. So helpful. These guys are Great!!!

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Company Response

Glad to be of service. The guys were happy to see your feedback and be of service.

Paul Schillinger from Toronto
Paul Schillinger from Toronto
3 reviews Toronto, ON
10/10

Sensitive machine move.

My company has a very sensitive piece of equipment which had to be moved from an office in the basement of our building to an office on the first floor. There is no elevator. The machine had to be carried up a fairly narrow stairway consisting. The most crucial part was that the machine which measures roughly 6 feet long and weighs 200 lbs had to be kept level at all times. It could not be tilted at all. This was a great concern. It was explained to the men who organized themselves and moved that machine so quickly and efficiently, I was shocked. They were fast, courteous and attentive to every detail. The job was done perfectly which was a great relief to us all. To top it off, the price was perfectly in line with the complexity of the move. Clearly, we chose the right people for this move.

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Company Response

Thank you for allowing us to do your move. Glad we were able to meet and exceed your expectations.

Private User
Private User
Private User reviews Toronto, ON
10/10

Piano Moving

Incredibly happy and impressed with these guys! I have used them twice before, once from outside Toronto into the city and once switching units in my building. They showed up at the earlier part of the window time quoted for this second move and were very professional and friendly.

My piano is a family heirloom and has a lot of sentimentality tied to it; in between the friendly chit chat with them, I could see they took this job seriously and take great pride in their work. Highly, highly recomend them for any piano move, will definitely use them in the future.

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Company Response

Thank you for using us. Always glad to be of service. Look forward working with you again.

Laura
Laura
1 review Toronto, ON
10/10

Piano moving

Fantastic experience with this team of piano movers. Came on time, moved the piano effortlessly and not a scratch on it. Highly recommend!!

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Company Response

Thank you for using us.

Christopher in Toronto
Christopher in Toronto
1 review Toronto, ON
10/10

Moving Services

The team from Braymore were terrific. They arrived on time and were careful and efficient. Although we went a little longer than the estimate it was because they took extra care with the items they had to dismantle and reassemble. And I was good with that.

I can recommend this company without reservation. They are true professionals

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Company Response

Thank you for the kind feedback and using us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Braymore Piano Movers, Crane Service & Storage

Moving at a Higher Standard!

Braymore Piano Movers has been setting the highest standard in Piano Moving for over 20 years. Based out of Toronto and moving clients all accross southern Ontario. Braymore also provides short and long term piano storage for clients when needed at reasonable rates.

Braymore's Specialty Movers with Crane service available for moving items that have special moving requirements. Check out Braymore's website to see some of the specialty jobs it has performed. (Electronic equipment, Hot Tubs, Safes, Statues, etc.)

Braymore's warehouse and distribution service helps private individuals and corporations store and move their products all accross Canada. Braymore is known in the piano industry as Canada's number one piano storage and distribution solution serving all the major piano makers. Don't take our word for, ask around!

CATEGORIES
Piano Moving & Tuning
SERVICES
Piano Moving and Storage Specialty Moving Crane Service Warehousing and Distribution
BRANDS
All Brands, Baldwin, Bechstin, Hailun, Kawai, Pearl River, Samick, Steinway, Yamaha, Young Chang
SPECIALITIES
Piano Moving Hot Tub Moving Safe Moving Crane and Hoisting
WEBSITE
http://www.braymore.ca
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Cash, Cheque, Mastercard, VISA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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