In Oct 2021, Five Star completed exterior painting on our 3 story semi house. We found them on Homestars and selected them based on reviews, their potential availability, and quote.
- free colour consultation - the consultant was professional and really helped us to determine what colour to use. We are happy with the colour
- competitive quote
- professional staff
-were able to fit us in before the cold weather hit
- unfortunately, the lack of pre-painting preparation really impacted the final result. The new porch and stairs were not covered and had lots of paint splatter. Porch ceiling not covered, edges had overspray. 2nd and 3rd floor Roof shingles had many paint splotches.
-painter returned to remedy - somewhat satisfactory correction of the porch and porch ceiling.
-we decided to leave the paint marks on the shingles, as we had concerns on how they would be corrected. Would rather just replace the front shingles in <5 years.
Was the house painted? Yes. But we were really surprised that a professional outfit did not put any time into pre-painting prep. Not sure if this is normal for them or due to volume of work that needed to be done before cold weather.