Troy Transportation Moving And Storage

Moving & Storage
Toronto ON M1X 1N3
Write a Review
Write a Review

Recommended Professionals

91%(124 reviews)
84%(9 reviews)
91%(3 reviews)
91%(124 reviews)
84%(9 reviews)
91%(3 reviews)
HomeStars
Moving & Storage
Troy Transportation Moving And Storage
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

33%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Troy Transportation Moving And Storage

Average customer rating:
5.9 10 (122 reviews)

Sort by

jamie savage in Newmarket
jamie savage in Newmarket
1 review Newmarket, ON
10/10

move from ontario to new brunswick

I am very happy with the service I received from Troy moving co. I was going through a difficult pregnancy and had to make several changes to my dates mid move. Sofia was so understanding and helpful throughout it all, I am forever greatful! Everything was picked up and delivered on time with no damage and the movers were all professional and gave me plenty of notice before arrival. I will be using this company again and would suggest them to anyone else looking for a great, reliable moving company.

Approximate cost of services:
$1,400.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Jamie, Thank you very much for taking the time to post your review of your moving experience with our company. We sincerely appreciate your business and wish you all the best in your new home. Troy Moving and Storage Team

Moving services
Moving services
1 review WINDSOR, ON
10/10

Moving services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Not too long ago I used Troy for my move from London to Ottawa! I had great guys (Mark and Josh) for both my pickup and delivery, the picked up my stuff on a Monday and brought it to me on a Saturday!! Both my pickup and a delivery were quick and easy, the office staff were friendly and easy to work with. I realize that not everyone can be satisfied, but personally I had a great move and wouldn't hesitate to call Troy again for a move

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Customer, Thank you very much for taking the time to post your review of your moving experience with our company. We sincerely appreciate your business and wish you all the best in your new home. Troy Moving and Storage Team

Mohammad D. in Vancouver
Mohammad D. in Vancouver
1 review University Endowment Area, BC
10/10

Moving from Calgary to Vancouver

Troy Transportation helped me move my stuff (about 5500 lb) from Calgary to Vancouver. I had a great experience with this company and I can highliught the followings:

1) allways prompt response to my emails.
2) best proce I could get.
3) staff are very friendly and they really do their best to accommodate your needs.
4) they even schedule a delivery or pick-up on holidays (I moved my stuff right after X-mas and they did it for me.

5) They delivered my stuff right on the date I requested (although I set the date very late)

6) very fast pick up and delivery

7) safely packed everything

8) I also got free storage (waiting time) up to 6 weeks!

Thanks to Troy Transportation!

Approximate cost of services:
$2,300.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Mohammad, Thank you very much for taking the time to post your review of your moving experience with our company. We sincerely appreciate your business and wish you all the best in your new home. Troy Moving and Storage Team

george leoppky in Brentwood bay
george leoppky in Brentwood bay
1 review SAANICHTON, BC
6/10

move from Calgary to Victoria

Moved my mother from Calgary to Victoria in 2010, any problems that arose were looked after by the company. My only advice would be to get the best insurance available for any move thru any moving company.

Review has 1 previous version
Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear George,

Thank you very much for your feedback. We appreciate and value all of our customer's opinions, even the bad ones. Without going into too many detials of the claim, Troy Moving has made all efforts to offer you and your mom the most possible resolution and reimbursment to a shipment that was not insured.
Upon booking the move, as per our standard terms and conditions, you are offered to declare a value to the shipment. This offer was denied and waived.
However, despite that Troy Moving has offered you a substantial amount to rectify the situation, and we hope that you will accept it and remove this review, as we have rectified the situation.

Thank you in advance
Troy Moving and Storage Team

Kelly Mullan in Toronto
Kelly Mullan in Toronto
1 review Toronto, ON
10/10

Small Furniture Move

Troy was the first and only company to respond to my search for a mover to move three small pieces of furniture. I was finding it almost impossible to find a company to do a small move but the staff at Troy were very helpful, and accommodating.The price was half what other companies charge, the delivery was quick, and the customer service was amazing. Thanks Alice, Naomi and the moving guys!

Approximate cost of services:
$0.00
2 of 3 people found this review helpful.
Was this review helpful?
Company Response

Dear Kelly,

Thank you very much for taking the time to post your review of your moving experience with our company. We sincerely appreciate your business and wish you all the best in your new home.

Troy Moving and Storage Team

Toronto, ON
Toronto, ON
1 review Pickering, ON
10/10

Moving to Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My wife and I moved recently from Vancouver to Toronto. I checked out Troy Moving online and was very happy with their reviews online. The customer service was great from the pick-up to delivery portion of the move. I had a few glasses broken on the way, but I wasnt very concerned with that, as the price of the move was very reasonable. I can accept a few glasses damaged during a long distance move than have to worry about a $10,000 bill. I had a Van line comy be and give me an estimate for my move for over $7000, but Troy moving did the same service in less than half. Very resonable. Great Service and my rep Alice was amazing to deal with!

Great job guys!
Stan Logan

Approximate cost of services:
$2,431.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Stan,

Thank you very much for taking the time to review our recent move for you and your family. We appreciate your business and wish you all the best in your new home!

Troy Moving and Storage Team
www.troymoving.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Troy Transportation Moving And Storage

Troy Transportation Moving and Storage Services Inc is dedicated to providing quality service at the most affordable price. We are a family owned and operated business, who offers honest service to our clients across the country. For all of your household moving, storage and packing needs, look no further as ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Toronto?