Western Windows Alberta Ltd

we were so pleased with the work that western windows did replacing our bedroom bay windows in the spring of 2015 ( see the earlier review) that we decided to advance our plans and replace the rest of our windows plus the patio door in the summer and fall of 2015 in two stages. the quality of workmanship of the windows is excellent, the installers did good quality work and arrived on time. two things stood out about the installs - one was the care they took cutting some recently installed and very expensive floor tile to fit the patio door and then sealing it, and the second was when we discovered that the patio door windows had some surface scratches in the viewing area - it took two visits with new glass (the first time the new panes had similar scratches) and then they changed their supplier - but the new panes are perfect. with the recent spate of colder weather we really notice the difference in the comfort of the house, especially where the new patio door is installed. almost no window sweating. the staff from Jeremy who does the measuring and quoting, and Breanne at reception is just top notch. this is a well run family business that takes pride in their work. I would recommend western windows with no hesitation. also, their pricing is extremely reasonable, especially compared with companies that import their windows from the united states.

Western Windows installed front and back exterior doors on our home. The front door also has a sidelight. Western Windows provided a good selection of product options to choose from. Their pricing was competitive with another vendor we explored. Unfortunately, one of their suppliers was a bit late in delivering the product, but this was not a serious problem. The installers arrived promptly, and performed their job professionally and courteously. The office staff was available when we needed to speak to them and all of our questions were answered satisfactorally. We are comfortable recommending them to others.

We just had our front door and living room window replaced by Western Windows and are very happy with our decision to use this company. Although we haven’t had any bad weather yet to “fully test them”, we do notice that outdoor noise is much quieter. The products are beautiful and solid and the installers were prompt, courteous, professional and left no mess behind. We met with and had quotes from several other companies, but we felt very confident going with Western Windows, regardless of whether their price was higher or lower. We will again be using them as we replace the remaining windows on our house.

I was very pleased with Western Windows installation of a large window with wind out section in our bathroom. The two installers arrived on time, were pleasant and friendly, efficient and professional. They answered my questions and demonstrated how to open and close and lock the window and to remove the screen. The price was the same as quoted in the estimate and the window was as ordered.. They did a good job . I have already recommended the company to others and will continue to do so. It is great to have a window that opens and closes easily!

H Mitchell

We were looking to replace several windows and the front door to our home. I contacted 4 different companies including a couple of big box outfits. Potential contractors were evaluated based on quality of work, price and service. After obtaining quotes and reviewing available information, we chose Western Windows over the other 3 companies. They were in the middle as far as pricing went, not the cheapest nor the most expensive. Good reviews, both on-line and from former customers, combined with a friendly approach to the project made them easily our first choice. The installation was quick and efficient, completed in less than 1 day to our utmost satisfaction. The work quality has since been confirmed as excellent from two other tradespeople so we are very satisfied and would wholeheartedly recommend Western Windows to anyone looking for this type of contractor.

Terry Bailey provided the very best of service. When issues arose (with concrete cutting) Terry stayed involved and helped keep the project moving. Installers did a great job, very clean, efficient. Windows are fantastic. Would highly recommend!

believe the positive reviews - this is a very professional company. Jeremy did the measure and the quote and was able to explain the difference between western windows and the other 2 companies I had gotten quotes from, and recommend the appropriate product. the installers Nick and Cole arrived on time - and had the install done in 2 hours including cleanup and installation of the window casings which matched our existing ones. we are very pleased with our new triple pane windows which reduce outside noise substantially, and plan to have western windows replace several more windows in our house this summer, and the remainder in 2016.

Great service from the salesman, office and installation crew on a large renovation we are doing. Although it was a small order, we received excellent service. I wouldn't hesitate to recommend Western Windows.

We found this company very professional from the salesman, office staff to installers. They were efficient and we were extremely pleased with the finish product. Would recommend Western Windows to anyone interested in a good product and good service.