Nu Phase Electric Ltd

Electricians
Richmond BC V7E
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Electricians
Nu Phase Electric Ltd
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Reviews for Nu Phase Electric Ltd

Average customer rating:
9.8 10 (284 reviews)

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nathan
nathan
1 review Richmond, BC
10/10

Eletrical troubleshooting

Excellent customer service and expertise. Was troubleshooting why a smart thermostat wouldn't work after installation. Neil was able to determine that the problem quickly and resolve the issue. Would highly recommend.

Approximate cost of services:
$100.00
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Company Response

Thank you for the review Nathan. It was a quick service call as Identified the short-circuit right away. The heating system started instantly. And then we were on our way.

sergio
sergio
1 review Vancouver, BC
10/10

AFCI breaker tripped and won't reset

We had a problem with the AFCI breaker tripped in the middle of a long weekend. We tried to reset it with no luck. We contacted Neil and he answered really fast and told us how to do it properly. We did and worked. In less than 5 min our problem was solved.
Highly recommended! We will definitely call Nu Phase Electric for all our future electrical problems. 10/10

Approximate cost of services:
$0.00
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Company Response

Thank for the review. Due to the busy schedule of the long weekends I tried to help oh my customers. A few seconds of an interactive call we fixed the electrical issue.Enjoy the long weekend

Private User
Private User
Private User reviews Vancouver, BC
8/10

Baseboard heater install

Respectful and easy to work with. Installed two baseboard heaters in older heritage home. Both are working perfectly now. Timely and professional with good communication throughout project. Would recommend to others.

Approximate cost of services:
$200.00
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Company Response

Thank you for the review . In this instance this 3 floor house has forced air heating but the top floor was not getting enough heat . So I ran a dedicated 240 volt from bottom floor around exterior of house to top floor and connected 2 thermostats and 2 heaters . Happy holidays

Jenny in Burnaby
Jenny in Burnaby
6 reviews Richmond, BC
10/10

great service

This is the second time I've used Neil's services. He was able to accommodate my tenant's difficult schedule and did a great job updating the bathroom fan and outlets around the apartment. He responds quickly to phone calls and emails which is much appreciated. Highly recommended.

Approximate cost of services:
$400.00
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Company Response

Thank you for the great review Jenny. Keeping up on maintenance for rentals which is very important. This helps avoid injuries to renters and lawsuits. Happy holidays

Chris in Vancouver
Chris in Vancouver
0 reviews Vancouver, BC
10/10

Excellent, Dependable and Honest Electrician

Neil has done a number of odd jobs for us over the past two years including installing light fixtures and bathroom fans. We continue to come back to him because he does great work and is very honest. We would highly recommend Neil for your next renovation.

Approximate cost of services:
$120.00
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Company Response

Thank you for taking the time to write this review. Lighting,receptacles and bathroom Reno's are just a few of the jobs completed over the last couple of years. Hope you and you lovely family enjoy your new ding light. Happy holidays

Allen in Vancouver
Allen in Vancouver
3 reviews Vancouver, BC
10/10

Electrical troubleshooting, outlet install

After buying a new townhome we had a variety of small electrical issues – a fan that wouldn't shut off, a thermostat behaving badly, a noisy fan an outlet that didn't work, and so on. Neil came by and went through each issue. For most of the issues he was able to resolve the issue just with advice – in one case the problem was ducting and not the electric fan, in another place he pointed us to a timer switch we hadn't realized just needed to be reconfigured. There was one "real" problem that required work, which was a power outlet that wasn't functioning. After some fairly exhaustive research attempting to determine how the malfunctioning outlet was wired and why it wasn't working, we both agreed installing a new outlet nearby instead was reasonable. We scheduled a new appointment and Neil got the new outlet wired – works like a charm.

Approximate cost of services:
$650.00
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Company Response

Congrats on the new house Alan. We definitely work through a variety of issues that were mostly uncommon. The very last one was very puzzling but we found an answer for that. Happy holidays

Tony
Tony
5 reviews Vancouver, BC
10/10

Home Renovation Electrical

Neil has been a great help in our major renovation project. From the outset he showed his professionalism and industry knowledge with a detailed walkthrough discussing what work needed to be done and what options were available. From that he put together a comprehensive quote highlighting the scope of work and associated costs. We decided to go ahead with Neil, he wasn't the highest quote or the lowest, but we felt confident he would produce quality results and be someone we could work well with.

And over the course of almost a year, this really proved to be true. Neil's a master electrician who we relied on to do work to code and to come up with good solutions whenever problems came up. We always felt that any additional changes we wanted or work that had to be done outside of the original quote was fairly handled.

We worked with many contractors and trades during this project - Neil was one of the best and someone we'd want to work with again. He's a big guy with a great sense of humour. Neil's hardworking, takes pride in his work, takes care of his tools, and is willing to share his knowledge and discuss options to help you make the right decisions. Your in good hands with Neil. Definitely recommend for electrical work.

Approximate cost of services:
$18,325.00
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Company Response

Tony and Bonnie were the most kindest and polite customers I have met in a long time. The renovation was a big job with plenty of change orders . Everything worked out perfectly. Tony was very helpful and very easy to work with. Bonnie was very sweet and always providing beverages and treats. Enjoy your new home .

John Allan in Vancouver
John Allan in Vancouver
6 reviews Vancouver, BC
10/10

EV Charger Install

Neil did a great job running power to my garage and setting up my EV charger. To accomplish this we also had to update the panel in our basement. Neil was friendly and professional. The charger has been running for a few months now without any issues. I am happy with his work.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the review . We installed a ev charger ,sub panel, lighting , receptacles and main panel. Everything workout out perfectly . Enjoy you new car and updated circuitry.

2 Time Olympian
2 Time Olympian
2 reviews Vancouver, BC
10/10

Tesla Gen 3 Wall Connector Install

As a 2-Time Olympian, I'm always looking for a contractor who represents the best of the best. Someone who is reliable, trustworthy but also a kind person who connects well with his customers. Leveraging my network I was introduced to Breena and Neil , the owners of Nu-Phase Electric Ltd. to install my newly purchased Telsa Gen 3 Wall Connector in advance of my pre-ordered Model Y. Given the BC EV Charger Rebate was soon ending March 31st, I thought it would take forever to find an electrician to perform the work. Neil not only came to the house the next day to provide a free estimate, I received the contract that night with a booking within a week to get the job done. Neil was funny, friendly and genuinely a pleasure to have around. He didn't mind me asking lots of questions to satisfy my own curiosity and he did things by the book. Breena whom I didn't meet was also kind, connecting with me on LinkedIn to follow-up on the work provided. As you can see below from the photo I would highly recommend Nu-Phase Electric Ltd. Thank you Neil!

Approximate cost of services:
$800.00
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Company Response

That was definitely an Olympian size review. Thank you Mark for the time and appreciation of a job well done. Proper wiring and connection is vital for devices to work properly.. planning and expertise help to get the job done. Enjoy your new car Mark

Private User
Private User
Private User reviews Vancouver, BC
10/10

Laundry Electrical

Neil was extremely knowledgeable and professional with the issue we had with our booster fan. He diagnosed the issue and shortly there after he had the problem fixed. I would definitely recommend him as his deserves 6 out of 5 stars! Thank you!

Approximate cost of services:
$470.00
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Company Response

Thank you for the review.Booster fans are a little difficult to troubleshoot as they are usually located in a difficult spot to get you. Luckily we took out the dryer and washer then replaced the current sensor and did a little additional re-wiringTo get the booster fan working

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nu Phase Electric Ltd

Nu-Phase electric is providing full electrical service and repair throughout Vancouver. Our electricians are dedicated to providing exceptional electrical solutions to residential and commercial clients throughout the lower mainland. We specialize in the design, construction, installation, repair, renovation, new build, and maintenance of electrical services. Electrical Contractor.

Services: **NEW*** Temporary Service Rental (including installation)
Residential Services: - fixture Installation and maintenance
- tenant improvement
- construction contracting and renovating
- testing and trouble shooting
- electrical code upgrades and corrections
- panel/sub panel changes and upgrades
- additions, changes and moves
- Outlets and circuits
- Service Panel upgrades
- Data communication lines
- Breakers and fuses
- Specialty Receptacles
- Lighting Design and maintenance
- Hot tubs, spas, saunas
- Smoke Detectors
- Outdoor lighting
- Appliance Circuits
- transformers
- cabinet lighting

Commercial Services:

installation and maintenance
- property management
- construction contracting and renovating
- lighting design and maintenance
- system changes and upgrades
- Testing and troubleshooting
- panel/sub panel changes and upgrades
- additions, changes and moves
- tenant improvement
- data installation
- single and three phase installation and repairs
- transformers
- ballast/lamp receptacles
- specialty receptacles
- sign repair
- twist lock receptacles
- standby generator installations

CATEGORIES
Electricians and Lighting
SERVICES
**NEW*** Temporary Service Rental (including installation) Residential Services: - fixture Installation and maintenance - tenant improvement - construction contracting and renovating - testing and trouble shooting - electrical code upgrades and corrections - panel/sub panel changes and upgrades - additions, changes and moves - Outlets and circuits - Service Panel upgrades - Data communication lines - Breakers and fuses - Specialty Receptacles - Lighting Design and maintenance - Hot tubs, spas, saunas - Smoke Detectors - Outdoor lighting - Appliance Circuits - transformers - cabinet lighting Commercial Services: installation and maintenance - property management - construction contracting and renovating - lighting design and maintenance - system changes and upgrades - Testing and troubleshooting - panel/sub panel changes and upgrades - additions, changes and moves - tenant improvement - data installation - single and three phase installation and repairs - transformers - ballast/lamp receptacles - specialty receptacles - sign repair - twist lock receptacles - standby generator installations
SPECIALITIES
Electrical Contractor
WEBSITE
http://www.nuphaseelectric.com
PAYMENT METHOD
Journeyman Electrician FSR Class B Ticket (Contractor)
LICENSES
BC Safety Authority
LIABILITY INSURANCE
Yes
DIPLOMAS
Field Safety RepresentativeDiploma of Trades BCITCompleted a 4 year apprenticeship Diploma of
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
BONDED
Yes
PROJECT RATE
Straight forward pricing (in writing)
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on parts provided by Nu-Phase ElectricWritten Contract/Service agreement provided
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