Out Of This World Home Services

Formerly DS Plumbing
20 Bexley Place, Unit 110 Ottawa ON K2H 8V8
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HomeStars  >  Plumbing in Ottawa  >  Out Of This World Home Services  >  Fought for the client!

Fought for the client!

After the Ottawa tornado, we had a problem with a broken toilet which was replaced and installed. The toilet was faulty and so Out of This World Home Services tried to get hold of someone at Kohler to have it replaced under warranty. Throughout this process, they emailed me updates, mailed me an appreciation card and stayed on it until our plumber Craig had to get on to head office to advocate for us. And he succeeded after numerous attempts, cut off calls and runaround. He persevered and fought for us. They are incredible to deal with! I highly recommend them!

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Company Response

Your recommendation means so much to us, and thank you for sharing your positive experience with Craig. So glad that in the end we could get your toilet taken care of under warranty!