Advance Windows

We very recently replaced a number of windows and the front doors at our home. We interviewed about 10 companies and chose Advance for their professionalism and fair pricing (not the cheapest) and value and comprehensive contract.
The work was carried out rapidly expertly and efficiently by a team of 3 who painstakingly cleaned up afterwards.

We recently had our windows (22) and front entry door replaced by Advance Windows (who use Vinylbilt windows). The entire process was very positive - everyone was great to deal with! We were replacing vinyl windows that were installed (retrofit) only about 10 years ago. The seals on majority of the windows had broken, and of course the company was now out of business. Because of this, we wanted to ensure that we hired a very reputable company (and manufacturer) that we could trust and have confidence would still be around should anything happen.

From our first contact with Advance, the professionalism was evident. The day prior to their estimate appointment with us, they called and confirmed. On the day of, Mark from Advance was running late, and we received a call to let us know of that. Mark was quite informative and gave us the options as well as his opinion as to what would be best for us. We had a lot of questions, and Mark dealt with all of them. He never complained about how many questions we had, or how detailed they were. In the end, we decided to have our windows done brick-to-brick.

The install went very smoothly, Jerry and his team arrived on time each of the 2 days. They were all very polite and nice people, but most importantly, they did their job very well! They make sure that all the work is done correctly, not quickly.

There would be no hesitation in referring Mark and his team at Advance Windows!

We interviewed several window companies but what stood out with Mark's company was that is was a family run business and we wanted to support that so we went with Mark. Mark walked us through the different options in window and door styles including the glare ratings on the windows. This was extremely helpful as it was overwhelming with such a wide variety to choose from. Additionally because it was a family business Mark was flexible in the quote for the doors and windows. Throughout the whole process Mark and his Dad were onsite or available via telephone. They both wanted to make sure we were completely happy with their services. This is a company who cares about quality service. Since our experience with Advance Windows, we have recommended this company to our friends who are looking for new windows and doors. You won't go wrong with this family run business.

Mark took responsibility for the installation of 2 windows that I had privately purchased. He was communicative, responsive and his installation team, headed by Jerry, was efficient and timely.
It is appreciated that service is a top priority. The team were pleasant and very tidy. I would not hesitate to recommend Advance Windows, Mark Shaban and Jerry to anyone requiring new windows.

Moe Shabhan and his team from Advance Windows had professionally installed my whole house window from basement to second floor. They are thorough professional and competent in there job. The installation was done right on schedule, very neatly and their team is very friendly. I will recommend them to any one need to replace or repair their windows.

- Bharat Singh

Excellent customer service. They answered all my questions. Their installers were very professional and clean, highly recommended.
They did my front door 3yrs ago, and I was very pleased with their service.
Customer satisfaction is #1 to them, they made sure I understood my options and assisted me in making my final decision. I highly recommend them. I will be replacing my patio door next year, and I know who I'm going to call. Thanks guys your great!!!

Very professional, fast and clean work! Will refer others and will use for future work.

Mark was easy to work with and came through with great looking windows. Jerry, the installer, and his crew are knowledgable and hard working. Keep feeding them coffee and they work 12 hour days! All in all, I have the best looking windows in the neighbourhood... now I just need is a new roof. I'll start digging through the reviews on Homestars.