Hubbard Roofing & Exteriors Inc.

Roofing
Calgary AB T2J 0N3
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Roofing
Hubbard Roofing & Exteriors Inc.
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Reviews for Hubbard Roofing & Exteriors Inc.

Average customer rating:
9.8 10 (278 reviews)

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Denise Guichon from Calgary
Denise Guichon from Calgary
3 reviews Calgary, AB
2/10

Shingles, soffits, eavestrough, fascia

Eight years ago, Hubbard Roofing replaced our shingles and did an adequate job, although we did seem to have mysterious water leaks into our kitchen and master bedroom, the cause of which was not resolved. Two years ago hail damaged our roof and we needed to have it replaced. We chose Hubbard again because our roof was still on warranty. We added the soffits, eaves troughs and fascia to the job, which was performed in November and December, 2014, which Hubbard pushed to do, though we were keen to wait until the spring. I am shocked at the shoddiness of the job, which we were told by the foreman, D'Arcy, was "meeting minimum code". By the time we heard that phrase, we had paid for the job. We pointed out exposed wood, shoddily cut shingles, etc., but since "minimum code" was being met, nothing was done. Today I noticed a large stretch of fascia that is bowed; some nails were painted, others were not. Sarah Hubbard's attitude in collecting payments was hostile, rude and grasping. Overall, I am tremendously disappointed in the job (shingles are already turning up after eight months), in the attitude of the workers and in the lack of professionalism in being willing to do the bare minimum. To this day no one has come to retrieve the garbage they left or to do cleanup. But Sarah was certainly on our doorstep to collect our money.

Approximate cost of services:
$18,000.00
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Company Response

Hi Denise,
We are very sorry to hear that you had a negative experience and were under the impression you were completely satisfied with the work after receiving your e-mail praising the company and crew for a job well done last.
The email you sent us on November 24, 2014 went as follows
Denise G 11/24/14
“Good Morning, Kelly,
Just a quick note to tell you that the new roofs look very, very good. The black was a terrific choice - from across the street, it seems to "ground" the house. D'Arcy's crew was fantastic. Every member was friendly, respectful, good-humoured, efficient and,
from what we observed, very competent.
Please pass on our appreciation and praise!
Thanks!
Denise"
Had we known you felt differently or that something had changed since then we would have reached out to you immediately to discuss what could be done to remedy the situation. I would be happy to review the entire project with you and if any deficiencies are found they will be addressed without delay.
Sincerly,
Kelly

Rodger from Calgary
Rodger from Calgary
1 review Calgary, AB
10/10

New Roof

I would like to sincerely thank Hubbard Roofing staff for the pleasant and positive experience. From our initial phone call for an estimate to our new roof and window cladding completion, Hubbard Roofing & Exteriors were professional, knowledgeable and provided excellent workmanship.

Thank-you!

Approximate cost of services:
$7,000.00
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Company Response

Hi Rodger,

Working with you on your roof and window project was my pleasure. Thank you for the kind words regarding our workmanship and knowledge. All the best, Kelly.

David McIntyre from Calgary
David McIntyre from Calgary
1 review Calgary, AB
10/10

Roof

Very nice people to deal with. The roofers were friendly and efficient and kept my apprised of what was going on. Clean up was fabulous. - haven't found a nail yet

Approximate cost of services:
$10,000.00
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Company Response

Hi David,

It was our pleasure to work with you and I am happy to hear you were pleased with the crew and their fabulous clean-up. Thank you again for choosing Hubbard Roofing & Exteriors.

Kelly

Jim Hendry from Calgary
Jim Hendry from Calgary
1 review Calgary, AB
10/10

Roof shingle replacement

This was the second roof that Hubbard Roofing as done for us. The last one was about 25 years ago. The service and quality of work was professionally completed. The crew were easy to deal with and did an excellent job of cleaning up afterwards. Would highly recommend them to anyone who needs a new roof or has to replace an existing one.

Approximate cost of services:
$10,000.00
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Company Response

Hi Jim,

Thank you very much for choosing Hubbard Roofing & Exteriors again for your recent roof replacement. It was great working with you and we are happy to hear that you had a great experience. Thank you for taking the time to leave us a review and I will be sure to share your feedback with the crew. Thanks again, Kelly.

Joyce from Calgary
Joyce from Calgary
1 review Calgary, AB
10/10

Eavestrough, Siding

From the quote to the installation it was all done in a professional manner. John and his crew were very knowledgeable, polite, and careful. Cleaned up very well and on time. Was a great experience. I would highly recommend them.

Approximate cost of services:
$13,000.00
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Company Response

Hi Joyce,

Thank you very much for your positive review, we really appreciate it and I will be sure to share your feedback with John and his crew. It was a pleasure working on another project with you.

All the best,

Don

Corbin R from Calgary
Corbin R from Calgary
1 review Calgary, AB
10/10

roof replacement

My house was in need of a complete re shingle. I researched companies online and Hubbard had great reviews. They were very quick to respond to me, came to my house and gave me a painless un pressured quote. I had quotes from others but their workmanship, detail on quote and ties to my community sold me to proceed. They shingled my house, garage and shed and were in and out in 2 days as promised. I am extremly pleased with the workmanship and no "surprises" up and above the original quote, Highly recommended.

Approximate cost of services:
$8,000.00
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Company Response

Hi Corbin,

It was a pleasure working with you and I appreciate you taking the time to provide us with this great review. I will be sure to share it with the team as well as they always enjoy hearing the feedback. If there is anything we can help with in the future, please do not hesitate to let us know.

Thanks again,

Kelly

Elizabeth Olson from Calgary
Elizabeth Olson from Calgary
1 review Calgary, AB
10/10

roof, windows, doors & complete exterior

They did the complete exterior of our house, roof, siding, windows and doors. I wanted a family business to do the work.
They were professional and the expertise the 3 teams (so each area was being done by specialists, not generalists) have is impressive.
Any concerns that arose were minor and were responded to respect towards my determination that my vision be accomplished or the issue be fixed.
Kelly's ability to put colours, textures and styles together and ability to visualize what I wanted made the designing process easier. He willingly met me at the manufacturer's showroom so I could feel and see the windows, doors and siding and their colours (I like to pinch & poke anything prior to buying). He also visited the site a few times to ensure the site was being kept clean and things were up to my (and their) standards (we both have high standards).
The results are stunning, the workmanship top notch and my neighbours were impressed with how quiet and respectful the crews were--along with the results. The clean-up was meticulous.

Approximate cost of services:
$40,000.00
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Company Response

Thank You Libby,
We value your business, and take great pride in our workmanship.
Your positive review is highly appreciated!
If we can do anything for you in the future please don’t hesitate to call.
It was our pleasure working with you.
The Hubbard Team.

Brad in Calgary
Brad in Calgary
3 reviews Calgary, AB
10/10

Reroof

Kelly was excellent to deal with in setting up the project. Darcy and his crew did excellent work as well. Will recommend Hubbard to others and will likely have them do future work for us

Approximate cost of services:
$12,000.00
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Deb from Calgary
Deb from Calgary
4 reviews Calgary, AB
10/10

Roof inspection, new roof and eaves

Hubbard Exteriors was recommended to us a few years ago when we were looking for new eaves troughs. We met with Kelly (as quickly as everyone says) and instantly felt he was trustworthy, knew what he was talking about and had a crew that would do a great job. It was all true, and we had Hubbard replace our roof as well. The crew was great, knowledgeable, and left no mess (which is great when you have little kids) and we're very happy with our eaves troughs and roof.

We were recently looking to buy a new house and there was some discrepancy over the state of the roof. We asked Kelly to have a look so we could make an informed decision (to buy or not to buy?) and he fit an inspection in in a very tight time frame. We cannot thank him enough from saving us from a very costly situation. I would not hesitate to recommend Hubbard Roofing to anyone.

Approximate cost of services:
$8,200.00
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Lori Sutherland from Calgary
Lori Sutherland from Calgary
1 review Calgary, AB
10/10

Roofing & Windows

Amazing Service! So very happy with the much needed tranformation of our 1982 home. Original Shake roof, was stripped, repaired and replaced within days...not one nail on the lawn, polite, professional and efficient! Just a great job. Then we went on to replace every original window in a 1982 stucco exterior home. Minimal damages, (remarkable really), and could not ask for better interior finishing around the new windows, (thank you Lisa). Albert is a creative genius in how he replaced the old box garden window, with a gorgeous, venting bay window...just LOVE it!!!! We could not say more, be happier or recommend anyone more highly than Hubbard. 100% Satisfied...with a trade, and I live in Calgary!

Approximate cost of services:
$30,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hubbard Roofing & Exteriors Inc.

Celebrating 35 Years Serving Calgary & Surrounding Areas!

Hubbard Roofing and Exteriors is an established, professional, family owned and operated exterior renovation company. We have over 40 years of experience and have been in business in Calgary and the surrounding area since 1985. As a family business, we are dedicated to providing our customers with the best customer service while remaining focused on our commitment to provide high quality products and workmanship. This approach has resulted in a long list of customer referrals and continuous repeat business that has made us the leader residential Exterior Renovations.

Our reputation is one of reliability, trust, high quality workmanship and competitive prices. As an A+ member of the Better Business Bureau, we have a reputation to uphold.

CATEGORIES
Roofing and Siding
PRODUCTS
ROOFING, WINDOWS, DOORS, SIDING, SKYLIGHTS, SUN TUBES, SOFFIT, FASCIA, EAVESTROUGH & TRIM
SERVICES
Your complete exterior specialists Free Estimates, Roof Inspections, Roof Repair, Steep Slope Roofing, Low Slope Roofing, Flat Roofing, Rubber Roofing, Cedar Shakes, Rubber Roofing Repairs, Vinyl Windows, Wood Windows, Metal Clad Windows, Doors (Steel, Fiberglass, double, garden, and sliding patio), Vinyl Siding, Concrete Siding, Eavestroughing, Soffit, Fascia & Trim
BRANDS
IKO, BP, MALARKY, OWENS CORNING, GENTEK, JAMES HARDIE, WAYNE, ROYAL, CODEL, FIRST IMPRESSIONS, GEM-EURO SHAKE/SLATE
STYLES
ALL
SPECIALITIES
When you contact us, a qualifed representative will provide detailed information about our product options, promotions, work schedules, prices and answers to your questions. We provide: Written or electronic quotes for all projects. On-site consulation with one of our exterior renovations specialists prior to any commitment. Workmanship Guarantee. All of our warranties (product, installation, etc) are provided in writing!
WEBSITE
https://www.hubbardexteriors.com
YEAR ESTABLISHED
1985
PAYMENT METHOD
Cheque
LICENSES
City of Calgary, Town of Okotoks, Banff, Diamond Valley
MEMBERSHIPS
Gentek Premium Renovator, Better Business Bureau (A+ member since 1985)
LIABILITY INSURANCE
Yes
DIPLOMAS
HAAG Certified Inspector - "Residential", IKO Shield PRO Plus Certified Contractor
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Excellent Workmanship Warranty
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