Shine Dustless Refinishing

Floor Laying & Refinishing
Vaughan ON L4K 4K5
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HomeStars
Floor Laying & Refinishing
Shine Dustless Refinishing
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33%

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Reviews by rating (past 12 months)

Reviews for Shine Dustless Refinishing

Average customer rating:
5.2 10 (13 reviews)

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arto from Toronto
arto from Toronto
1 review North York, ON
8/10

re finishing

Fred came Saturday quota me for the job.
Tuesday morning he was here right on time. they have done a great job my floors from 1950 and they relay cleaned nicely'
I am looking forward doing more business with them in the future

Approximate cost of services:
$850.00
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Sheila from Toronto
Sheila from Toronto
1 review East York, ON
10/10

Floor refinishing

i have older oak strip hardwood floors that were too thin to sand and restain. Shine provided a "buff and coat" option and I'm thrilled with both the results and the service. The floors look much better than I expected and the service was excellent. The scheduling person (Colleen) was accommodating, personable and professional. The person that came to my home (Fred) didn't impress at first, but did such a fantastic job and proved to be a real professional - he did his best to make the floors look as good as possible (again,much better than I thought was going to be possible) and ensure we were happy with the service and results. I would highly recommend Shine and the service they provided as an alternative to the much more expensive sanding and restraining process. Thanks Colleen and Fred!

Approximate cost of services:
$1,200.00
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Rich
Rich
11 reviews Old Toronto, ON
1/10

Floor Refinishing

If you are looking for a company to refinish or repair your hardwood floors, I strongly suggest you hire anyone OTHER than Shine.

The only good thing I can say about them is that the woman who comes after the floors are done to touch up the paint is quite good. Which is great, because the guys who worked on our floors absolutely destroyed our freshly-painted walls with marks, dings and dirty finger prints.

There is nothing else redeeming about this company. Instead of walking through my sob story, I will just say this: they couldn’t care less if their customers are satisfied. They only care about being paid and have the worst customer service I have ever encountered in my life. Do yourself a favour and save yourself the stress and grief – hire someone else.

Look at the pics for yourself! We now have mismatched floors and the company took zero interest in owning this problem and fixing it.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Improve customer service by owning the problem not blaming the customer. The floor matching wasn't even close!
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Joanne from Toronto
Joanne from Toronto
8 reviews Toronto, ON

First Review

0/10

Floor Refinishing

do not use these people - they do not do a good job and I will never use them again. I asked for one colour and they gave me the wrong colour - they finish is not good - I asked for Semi-Gloss and got Matte - I asked for dark and got light - they made a mess of my baseboards - they don't do good work and are very slow to respond. they have a salesperson called Lawrence who comes out to see you, talks up a storm and then you never hear from him again. Messy, messy young men who have no sense of customer service

Approximate cost of services:
$800.00
2 of 2 people found this review helpful.
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