Trademark Renovations Ltd

We interviewed 3 contractors for both jobs done to our home, a Master Bedroom addition to our home and tear out and redo of 800sf tile floors . The first project was for a Master bedroom suite addition in 2011. We selected Trademark based on many factors, their initial visit with us, visits to their other projects and the method in which they communicate and conduct their business before,during and after. We were absent during the work and found their communication, standard of work, on time schedule AND budget, quality and clean up impeccable. We have been renovating homes for 20years on our own, this is the first time we hired a project manager and I will NEVER look back, worth every penny and then some. The second job, even though Trademark was our first go to bid we always make it a habit of getting three quotes for everything, it gives you peace of mind and ensure that trades are in line with costs etc. Once again Trademark was the clear front runner. I could go on and on but their repeat business with us and the recommendations we hand out speak for themselves. Even when over a year later we had an unfortunate accident of our own doing to one of the windows in our project Marc and the team handled the repair fast and efficiently without added costs to ourselves except the window itself. This to me shows the commitment to their projects and the people they serve, we aren't just a number with an invoice, they are invested in keeping those contacts long after the job is done and know the value of repeat business and referrals. I have had no complaints whatsoever, and they were very careful to dot the 'i's and cross the ' t's to ensure there was no room for error on anyone's part. I continue to be a supporter of Trademark and its people and will continue to recommend their services without hesitation.

Initially, we contacted two contractors for our project. Trademark offers a 10 per cent lower fee for a competing quote from another reputable builder. When I mentioned TradeMark to the competing company they rudely stated they would not compete with TradeMark.

Before beginning the project, Mark introduced himself and gave his business card to the surrounding neighbours. We have some very particular neighbours and they were pleased with how courteous the contractors were.

We were taking redesigning both the top and main floor. TradeMark recommended two designers, who worked together for the design of the new floor plan, and overall design function for the home. Together, they maximized the efficiency of our home. We are so very pleased with how much space was reclaimed for functionality.

The project was delivered on time and within budget.

The workmanship was top quality. It reminded me of a by-gone time when craftsman were true craftsman and took pride in their work.

Our duplex needed so much work. We struggled for years to find another community that we would want to live. We simply did not want to move. There are so many horror stories about renovations and contractors. We are so very pleased that we stayed and had TradeMark do the work.

We contracted Trademark after evaluating a number of other approaches & companies. The fact that all payments are made directly to the trades & suppliers gave us peace of mind. The designer that Trademark suggested did a spectacular job of coming up with a new look for our 1974 Silver Springs home and at a very reasonable cost AND he was done in less than two weeks ! Mark was assigned as our project manager from the start and saw the project through to completion. His attention to detail was admirable and even got trades to redo work that I thought was adequate. I was allowed full access to the house during the project and so could meet the trades and discussed finer points or options and they made numerous valuable suggestions.The process Trademark use for budgeting and tracking expenses kept us completely up-to-date on a bi-weekly basis with ample opportunity to detect problems and have them corrected ( even after the project was completed and everybody was paid ! ). Mark's approach of "if I won't do it to my house I don't want to do it to your house" is not just words but a conviction that's carried throughout the project. It was immediately clear that Trademark attracts and retains the cream of the trade crop in Calgary and it shows in every step of the way. Their time estimate of 4 - 6 months was spot on even though we discovered asbestos in the old kitchen floor that had to be removed under strict environmental control which added almost two weeks. Any errors or corrections I needed done was dealt with quickly and minimum fuss even when we changed our minds mid construction ! In all our dealings with Trademark I found them to be very reasonable and approachable ( Mark even agreed to be the point person and provide trades people if I need them for maintenance work on a rental property while I was holidaying in Hawaii during Xmas! )

Trademark did an amazing job of staying on budget with a very large renovation and did exceptional quality work, used excellent contractors, did not cut corners and involved us in exactly the way we wanted. The project was showcased in the Calgary Herald. We would not hesitate to hire Trademark again for a reno or a new property. Exceptional staff and big on customer service and satisfaction. Awesome.

The contract said 4 months, and we finished in 4 months, with a few days to spare! Our renovation manager, Nancy, was nothing short of outstanding. Basically, if you pay them on time, they stay on time. You uphold your end of the deal and they over-deliver on their end. We liked our renovation so much that we re-hired Trademark to add a second floor to a house that we never intended on staying in forever. We thought the renovation was done perfectly and any issues that did pop up were taken care of promptly.

Would I recommend this company? In fact I already have to a few of my colleagues who have spent big money but have ZERO regrets. They still thank me for referring them to Trademark to this day.

As such, I am excited to start the our next renovation soon!

I wanted to say how satisfied and happy we were with Trademark Renovations and all of their team. Our project was started on time and completed within the time frame set out in the contract. All of the trades that came through our family home were polite and helpful and always wanted to do the best they could for us. The quality of workmanship was high and again all trades wanted the best end results for us. The budget provided was accurate and with the exceptions of the additional work we requested stayed on budget and to quotes provided. We particularly like the fact that we paid the trades direct at the volume discounts that we received due to Trademark discounted prices being given by the Trades. We also saved money on materials so that the management fee was substantially covered!! Thank you Trademark and your Team we have recommended you to all our friends and visitors who admire our transformed home!!