We contacted Pestend for a sudden fly infestation in our home. We were satisfied with the response time unlike some other pest control companies who offered to come in a week. With so many flies in the house we needed to do something right away and did. Nontheless we still had an ongoing issue although less than what initially occurred with dozens and dozens if not hundreds of flies. Upon inspection, we were told that the flies were coming in through window and door frames. The only good thing was that they did not recommend we have the house sprayed. Still we were surprised to hear that so many flies came in through a window screen. Lived in this house for over 20 years, and it never happened before. Not to mention the windows are not that old. As there was a fireplace in the room, we asked if there was may be a problem there. The service representative said oh no, he would smell something and didn't bother to look. He billed me and left. Well a week later when we called in chimney company to clean it, low and behold they found a dead squirrel, thus the problem. You would think that a Pest control company would have known better. Paid them for nothing and very disappointed.