It started with a leaky drainpipe in the basement ceiling and ended with a life-changing renovation. Bevan was referred to us through our neighbourhood Facebook page, was the first to respond to our post and the first to quote on the project. We chose him because he was direct, thorough and patient in helping us define our vision for the project, explaining the process and the projected costs and being available for any questions.
Bevan and his team managed a complete overhaul of our basement during the pandemic, while we lived and worked upstairs 24/7. They were punctual, responsible, responsive, safe and completely professional. They took time to engage us in defining what we wanted down to the smallest detail, and did all of this on budget.
Bevan was masterful at keeping communications going well between homeowners, the crew, tradespeople and suppliers. He handled all of our questions effectively and with good humour and patience, which we appreciated a lot since this was our first reno project.
Bevan and his crew always went the extra mile to make us really happy instead of just satisfied. There were times when we stood in amazement at their artistry. Our basement was a complete disaster before Kangro came along and now it is a true sanctuary.
Would highly recommend and will be calling Kangro for future renovations and improvements.