Ontario Windows & Doors Pro Inc

Windows & Doors Installation & Service
Toronto ON M9M 2W6
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93%

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Reviews for Ontario Windows & Doors Pro Inc

Average customer rating:
9.5 10 (59 reviews)

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Jay S.
Jay S.
4 reviews Thornhill, ON
10/10

New Windows

We had 26 windows and one sliding door replaced. Hatam and his crew were wonderful to work with throughout the entire process. The installers were very professional, quick and courteous. They did not leave the site until they thoroughly cleaned up. It is my pleasure to recommend Ontario Hi-Pro to anyone.

Approximate cost of services:
$12,000.00
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Company Response

Thank you

Luise from Home Owner
Luise from Home Owner
1 review Kitchener, ON
10/10

Living Room Window

I am very pleased with this company, Pavel and his workers are very polite , price lower then his competitors, fast installation, cleaned up after work was completed,I am very happy with my new window, recommend highly
Thanks again Pavel and to your crew also.
Regards, Luise

Approximate cost of services:
$1,717.00
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Company Response

Thank you Louise,
It was a great pleasure doing business with you.
Pavel

Andre from North York
Andre from North York
1 review North York, ON
10/10

All windows in the house

We did our windows with them because they were highly recommended by one of our friends.
It was an excellent job. The guys were amazing very efficient and fast. We will recommend Ontario Windows & Doors to all of our friends and neighbors.

Approximate cost of services:
$10,700.00
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Company Response

Thank you

Rai Saujani from Waterloo
Rai Saujani from Waterloo
1 review Waterloo, ON
1/10

replace old windows 6

#3300.00 was DEMANDED and was paid in full, BUT work is not completed. One window was left in the drive way UN-INSTALLED.
Repeated phone calls to Pavel - owner/manager not returning. We have a quote from this gentleman for another house- !!! Guess... IF he gets this second job--NOT Likely. Please be carefull dealing with company--like some other review-- FIND some one else.

Approximate cost of services:
$3,300.00
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Company Response

Hello,
since my company is being accused in such actions,let me explain how this happened.
It was a semi detached in Waterloo. Two owners. First owner of this semi detached is an amazing guy,which in fact we are doing few more projects with, recomended me to his neighbour Rai. Both properties are rented out for students.
I booked installation for two days, each part of the semi per day.
When I called Raj to confirm the installation day a couple of days in advance, he asked me to change the style of one window. I told him it was too late and the windows are already made. Which is not a problem I told him. I'll put the window he wants in the production right away. It will not be ready until the day of installation. I told him it wasn't a problem as well. When installation day comes we will install all the windows except the one he wants to change the style of. Then when the window will be made we will install it when we are in the area(which was in about a week from the installation day)
I also told him he will need to pay extra for a new window and the original one we leave in his garage. He agreed.
On the day of the installation,when my crew finished,he didn't want to pay. He said he didn't have the money now. And I should come by his house at around 9pm to pick it up. Since we expect to get paid after the product is installed, I told him I will come personally at 9 and pick up the balance. Immediately he said come tomorrow not tonight! I said he's just told me tonight at 9. He responded-"I changed my mind,I can change my mind at any time I want."
I realized that something isn't right here. Especialy after he said that I promised him to make him another window free of charge. Also he was saying he was even going to hold 500$ until we install him another window. Not to mention that he held himself in a very unprofessional matter,such as interrupting and yelling when I was trying to talk some sence into him.
Since we did not get the payment for the job and the product is installed I told my crew to take my windows out. Guess what? The money was found rather fast. The only thing,my installers spent 1,5hours to waiting for him until he brings the certified cheque.
Couple of days later, he was calling me and I couldn't answer. After he called me again the next day and left a message,I called him back. I told him that he has two choises,
First choise
Since he paid for the uninstalled window and the installation of it, I could mail him a cheque for the amount that I charged him for the installation of that window.Since he kept the original window, I thought that giving him the money back for the installation of it was fair.
Second choice.
He pays 145$ for the new window and I will install it on Nov 7th

He decided that he wants the original window installed(that sits in his garage) and we are even. I agreed.
After I saw the complaint he posted(which was about 30 min ago) I called him and said that I don't want his business and I'm mailing him a cheque and he can use this money to pay to some company to install his window.
He said I lost the job at his other house.I told him that I DON'T care about his other house. He said that that was being recorded:))) I just laughed at it. Mind you it's all happened half an hour ago.
Before I saw his complaint, everything was on the schedule and his window was booked for Nov 7th to be installed.
To all of you that are considering to go with our company, you are more then welcome to check our references. Our goal is to keep our customers happy!!! For 15 years of our company's existence, this is the first case that we were going to take our windows back out.That has to tell you what kind of person we were dealing with.
First case in 15 years!!!(hopefully last)
Thanks for all of you who took their time and read this to the end.
Pavel

P.S. there was 9 windows not 6 like the customer has in his title.
So 3300$ for 9 windows is about 365$ per installed window...

Alex Richmond hill in Richmond hill
Alex Richmond hill in Richmond hill
1 review RICHMOND HILL, ON
10/10

Windows and doors installation

We were planing to get our windows done,and we were gathering quotes.After we got a quote from Ontario Windows and doors pro it was clear to us who we are buying our windows from.
The price was very good and when the installation day came the guys were very clean and fast. The installation was done on a very frofessional level.
We will refer Ontario Windows & Doors Pro to everyone
Thank you guys
Alex Richmond hill

Approximate cost of services:
$7,500.00
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Company Response

Thank you,Alex.
It was a pleasure doing business with you.

Alan in North york
Alan in North york
1 review North York, ON
10/10

Basement windows

After the initial estimate (which was well under budget), Mr. Murenko and his colleagues replaced my basement windows at break neck speed. Pavel even showed up on the day to ensure that every thing was going smoothly (which it was). Polite and professional, everyone at Ontario Windows & Doors Pro made my life that much more stress free. I only wish I'd found them before I replaced the doors and windows on my house. Thank you again!

***** Rating!

Approximate cost of services:
$1,200.00
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Company Response

Thank you

Pratik Khan in Thornhill
Pratik Khan in Thornhill
1 review THORNHILL, ON
10/10

Windows Replacement

I have an older house with a lot of complicated walls. I was looking for a specialist with a modest price and good experience. With Ontario Windows and Doors Pro I got not only that, but also a relatively fast service, good approach and highest quality of workmanship. I am planning to replace several other windows and will use the same team without hesitation.

Pratik Khan

Approximate cost of services:
$5,500.00
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Company Response

Thank you

foad hassan poor in North york
foad hassan poor in North york
1 review NORTH YORK, ON
10/10

Replacing of basement windows

I needed to have my basement windows replaced. After some research I stumbled across this gem of a company. The estimate was under budget which I was delighted about. The installation happened only a week later and it couldn't have been faster. Pavel even showed up during the installation to make sure that everything was going well, which it was. For quality and professionalism, Ontario Windows & Doors Pro can't be beat.

P.S. I even referred OW&DP to a few of my neighbours and I got a referral bonus. They got the quality and prices they wanted, and I got some extra cash. Everybody wins!

Approximate cost of services:
$1,800.00
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Company Response

Thank you

Vin Vanstone in North york
Vin Vanstone in North york
1 review North York, ON
10/10

New windows and front door

We had Ontario Windows & Doors Pro install a new Bay Window in our living room and replace our existing front door. We are so happy with their work, my wife is thrilled with the new window as it totally changed the dynamic of our living room. And our new door looks fantastic. We were recommended to OWDP by one of my wife's coworkers who just raved about her new windows and I must say I'm so glad we went with them. Their sales staff were really helpful when we met them in their showroom, the explained to us all the nuances of windows and doors we could choose from.(wow I didn't realize how technical things have become!) Their installers came and went with out us really even noticing they were there, and they were such nice guys too. Most importantly I was surprised just how incredible the quality of their work is and I will definitely have them replace the rest of the windows in our house next year. I have no hesitation in referring them to my family and friends as we're just so pleased with their work. Thanks OWDP! A++

Approximate cost of services:
$3,500.00
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Company Response

Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Windows & Doors Pro Inc

For over 17 years we are supplying high quality windows and doors. We are known for our affordable prices and best installation.
With our product you WILL SAVE 35-40% of your energy bills!!!
Ontario Windows & Doors Pro Inc are well known for their best services and quality near Toronto, Mississauga, Kitchener, Cambridge, Guelph, Hamilton and GTA area in Ontario. A Dedicated team of professionals are committed for providing high quality services with more then 15 Years of exeperience in windows and doors. The energy efficient vinyl windows and Nice entry doors of Ontario windows and doors are custom built for our client. Ontario Windows and Doors provide windows installation across Ontario. Ontario Windows & Doors Pro Inc (OWDP) offers the best warranty in the business and will make every effort to ensure your full satisfaction.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://www.ontariowindowspro.com/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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