Puro Clean Emergency Services Oakville Mississauga

Fire & Water Damage Restoration
U22 - 2380 Wyecroft Road Oakville ON L6L 6M8
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Fire & Water Damage Restoration
Puro Clean Emergency Services Oakville Mississauga
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98%

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Reviews by rating (past 12 months)
Best of 2013 winner 2 timesBest of 2013winner 2 times

Reviews for Puro Clean Emergency Services Oakville Mississauga

Average customer rating:
9.9 10 (62 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Water damage repair

Had a shower leak and extensively damage 1st floor. Puroclean responded fast and professionally. Doug manged the job really well, working with our insurance company and especially with the challenges of COVID. We weren't happy with the work the painters did but Doug responded appropriately and made sure everything was right.

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Company Response

Thank you so much for the positive review! It was our pleasure. We are more than happy we could you get everything back to normal in your home during these challenging times.
At your service,
Joel Nelson

Michelle in Oakville
Michelle in Oakville
1 review Oakville, ON
10/10

Highly Recommended Professional and Honest Service

Came home to a water leak in our house, and Puro Clean's 24/7 service was amazing! They were so responsive and within a half hour of contacting them they had scheduled a free consultation for the next morning, and were promptly on time. Adam was extremely professional, accessed the damages and thoroughly investigated for hidden issues. Right away he was able to assist us with the repairs. We really appreciated Adam's honestly and the care he took with our home. Within a few days all repairs were complete, with daily monitoring, and upfront guidance along the way. We would 100% recommend Puro Clean!

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Company Response

Hello Michelle, Thank you for this great review. We are very happy to hear that your experience with Adam represents the commitment and integrity we pride ourselves in with all our clients. At your service, Joel Nelson

Johanna in Oakville
Johanna in Oakville
1 review Oakville, ON
10/10

Immediate response

We couldn't be more pleased with Joel and his team. He was quick to respond after a kitchen fire and from the moment he arrived on site he took control and made things happen. From clean-up, investigation, arranging external professionals, to restoring utilities etc. he and his team were professional, courteous and efficient. The remediation consisted of clean up of fire, water, and smoke damage of the entire first floor. In addition, they discovered asbestos in the kitchen flooring which was removed efficiently and safely. Joel also arranged all external services for electrical, gas, etc. We were always kept well informed during the entire process. We highly recommend Puro Clean. Kudos!!

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Company Response

Thank You Johanna, It was our pleasure helping you and your family with your fire emergency. I was happy we could safely get everyone safely back into the house with minimal disruption. All the best! Joel Nelson

JW Davis Insurance Brokers Ltd in Oakville
JW Davis Insurance Brokers Ltd in Oakville
0 reviews Oakville, ON
10/10

Quick to respond

As an owner of an insurance brokerage office, I rest in the knowledge that when I reach out to Puroclean to help one of my clients, they respond quickly and provide quality service. I know my clients are in great hands. They are the first and only company I contact. I trust that they will look after my clients and that speaks volumes to me.

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Company Response

Thank you so much for the amazing feedback! We are always so happy to hear our clients are happy with our services.

At your service,
Michaela Gilbert

Jennifer in Hamilton
Jennifer in Hamilton
0 reviews Hamilton, ON
10/10

Professional and Knowledgeable

The team at Puro Clean have always been professional, courteous and knowledgeable. Our team relies on Joel, Michaela, Greg and Adam when we need them. The work that they put into a job is always 100% and highly recommend their services.

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Company Response

Thank you Jennifer! It is always a privilege when we get to work with you.

At your service,
Michaela Gilbert

Holly
Holly
2 reviews Oakville, ON
10/10

Wonderful Service

They respond to calls very quickly and are extremely helpful in determining your cause of loss. Technicians are very polite and respectful of your home. Would highly recommend their services.

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Company Response

Thank you Holly for the wonderful review and your support!

At your service,
Michaela Gilbert

BJ in Mississauga
BJ in Mississauga
2 reviews Mississauga, ON
10/10

Fantastic Company

We use Puro-clean as one of our go-to companies for Emergency Services & repairs for Insurance claims. Their professional and knowledgeable staff serve as a great extension in delivering the expected level of service our clients expect. Their communication throughout the entire process is top-notch, and our clients are always satisfied with the end-result. Would absolutely recommend them for any insurance loss, or emergency situation.

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Company Response

Thank you so much Bj! It is always a pleasure to assist you and your clients in their time of need!

At your service,
Michaela Gilbert

Mark R.
Mark R.
0 reviews Oakville, ON
10/10

Water damage from a faucet left on by an incompetent plumber

I would like to commend the professionalism of Michaela and Doug of Pro Clean, from the initial telephone call to the detailed report prepared by Doug after his impeccable inspection. They are both an asset to the company. I highly recommend the services provided!

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Company Response

Thank you for you kind review Mark. It was a pleasure helping you with your water loss assessment. Its always great to hear that our team continues to provide such great service. Michaela and Doug are great assets to our team. All the best, Joel Nelson

Private User
Private User
Private User reviews Oakville, ON
10/10

Bathroom Flood Famage

My home is a 5 level Backsplit place with lots of stairs. The water ran across all 5 floors, through ductwork, through my furnace, man what a disaster. These guys found water going in areas i had no idea. Damage was way worse than i thought. They were very clean and tidy. All staff were kind and treated my HOME and FURNITURE with utmost respect. I would definately recommend this company to take care of anyone’s home projects regardless of what your problems are. FAST, FRIENDLY and CLEAN. After they left and were done their part, my home was left tidy and organized. Thank you to Team Puro Clean. Owner even introduced himself to me. A real gentleman. Manager D was extremely polite and i feel treated my home as if it were his mothers house.

Thank you Puro Clean
Daniel And Renee Baird and Family

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Company Response

Thank you for the kind review .Daniel and Renee . It was a pleasure serving you. I'm veery happy to hear you were pleased with our service.
Joel Nelson

Shamene
Shamene
1 review Mississauga, ON
8/10

Kitchen and basement repairs

The project took longer than a normal one would. The environment was sensitive, being a child care centre, and work could only be done after operating hours or weekends. We were always kept in the loop of the progress and communication regarding any "bumps in the road".
Areas would have to be left in working order for the next business day and free of any work equipment, and we maintained compliance throughout the process, as it is a highly regulated sector. They all did a great job to ensure this happened and the final product was well worth it. Thanks to all those who helped repair our centre and create the beautiful spaces the children feel at home in.

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Company Response

Thank you so much for the review! Everyone was great to work with and I am glad that everyone (including the kids) were happy with the work competed!

At your service,
Michaela Gilbert

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Puro Clean Emergency Services Oakville Mississauga

*Please note if you are seeking emergency services for Water Damage, Fire Damage or Biohazard mitigation - please call the phone number rather than leaving a message in the inbox*

PuroClean Emergency Services is independently owned and operated in Oakville Ontario servicing both Oakville and Mississauga. We treat your property as we would our own. We take the time to communicate and explain our procedures and the results you can realistically expect. We do whatever it takes to ensure your completely satisfied with our service. With extensive experience and training in property restoration backed by IICRC/ Clean Trust certifications, PuroClean has earned a reputation as "The Paramedics of Property Damage". We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of compassion. We help rescue homes. We put businesses back on their feet. We help you get back to your life.

CATEGORIES
Fire & Water Damage Restoration and Mold Detection & Removal
PRODUCTS
State of the art drying systems, Deodorization, Water Removal, Cleaning, Disinfecting and Repairs to Property. Catalogue of damaged contents and off site storage of contents.
SERVICES
1. Water Damage Restoration: Our trained professionals identify the full extent of Water Damage, both obvious and unseen, by using moisture sensors and detectors. This ensures that a thorough remediation and cleanup within the damaged property is always completed, no matter the size of the water emergency project. Some examples of the water damage services handled by PuroClean are: • Basement Flooding • Sump Pump Failure • Sewer backup • Seepage • Kitchen Flood • Water Damage in Basement 2. Fire Damage Restoration: As property owners, we understand how devastating a fire can be, which is why we take the time to walk each owner through every step of the restoration process. We determine the full extent of the fire damage, including the impact of smoke, heat and residues from fire and smoke. It is essential that we provide open communication with the property owner, ensuring that they are fully aware of what will be taking place in their home following this unexpected loss. Some examples of the Fire Damage services are: • Smoke Damage Cleanup • Soot Cleanup • Fire Damage Cleanup • Fire Damage Mitigation • Smoke Damage Mitigation 3. Mould Inspection and Mitigation: When it comes to a property that has been affected by Mould we use environmentally friendly cleaning agents, a botanical spray and a hydroxyl to ensure that the infected area has been completely sanitized and cleansed. Through this process, mould spores are captured and killed, leaving behind a clean area and fresh scent. Mould Removal services offered by PuroClean are: • Attic Mould Removal • Kitchen Mould Removal • Bathroom Mould Removal • Basement Mould Removal or the mitigation of any other kind of Mould on your property. 4. Biohazard & Trauma Cleanup: In your time of need, let our professional technicians take care of you and your family, providing you peace of mind. Our services will be professionally completed and your space and belongings handled with care. We offer the following Biohazard clean ups: • Blood and Bodily Fluid Cleanup • Suicide and Homicide Cleanup • Accidental Death Clean up • Sewage Cleanup and Sanitation Services, • Rodent and Bird Feces Cleanup Services • Hoarding Cleanup Services
STYLES
We treat your property as we would our own. We take the time to communicate and explain our procedures and the results you can realistically expect. We do whatever it takes to ensure your complete satisfied with our service.
SPECIALITIES
Water Damage Specialists, Mould Damage Specialists, Fire Damage Specialists, and Biohazard Damage Specialists. When property damage occurs, PuroClean Emergency Services is driven to provide an unmatched service experience, quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.
WEBSITE
https://www.puroclean.ca/oakville-on-puroclean-emergency-services/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
6
RETURN POLICY
5 year warranty on all services
PAYMENT METHOD
Visa/Cheque/e-Transfer
LICENSES
IICRC / Clean Trust; Water damage restoration, Applied Structural Drying, Applied Microbial Remediat
MEMBERSHIPS
IICRC (Clean Trust)CCI (The Canadian Condominium Institute)
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
yes
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