The One Roofing

Roofing
Ottawa ON K0A 1L0
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HomeStars
Roofing
The One Roofing
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77%

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Reviews for The One Roofing

Average customer rating:
10 10 (73 reviews)

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Ming Foo in Nepean
Ming Foo in Nepean
1 review Ottawa, ON
10/10

Shingles Repair from May 4/2018 Wind Storm

We have lost quite a few shingles during the May 4 night wind storm of 90KM/H sustained wind. We only found Michel by chance as he was scheduled to install the Maxi Vent for Dominik on the neighboring street.

Michel was professional, polite and honest. He has good work ethics and stand behind his quality of work (he still believes in using a good old hammer instead of the automated air nail gun when it comes to roof replacement). He has reasonable pricing and takes the time to address the home owner's concerns or questions.

Overall, we are very please with the repair work that Michel has done for us, and we would certainly recommend Michel for your roofing needs. Thank you Michel.

Approximate cost of services:
$300.00
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Company Response

It was a pleasure to repair your roof . The old fashion way with a hammer offer a solid repair or installation of shingles. If you need that quality, I am the one. You can sometimes lose a lot of shingles in a sustained wind if it has been quickly done by automated air nail gun.

Jason in Ottawa
Jason in Ottawa
1 review Ottawa, ON
10/10

Shingle Replacement

Michel was in the area on a scheduled repair and several people on the street lost shingles in the windstorm. It was right place - right time for Michel and he had a few supplies in his truck. He helped a large number of people on the street. He’s extremely efficient and extremely courteous. Would certainly recommend for any repair and will certainly use him again myself should the need arise.

Approximate cost of services:
$200.00
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Company Response

Thank you Jason We apreciate your recommandation and your gratitude. I am trying my best not only to help as much as customers I can but I certainly want to keep a very good quality work jn my repair .
I also recommend people to be careful when they hire someone to fix their roof after a strong wind.

AlanM in Ottawa
AlanM in Ottawa
1 review Ottawa, ON
10/10

Shingle replacement

Sent an email to The One Roofing at 8:30am on a Sunday morning asking if he would be able to repair my roof which had lost some shingles due to wind. Michel called me back almost immediately and had fixed the roof by 11:30am that same day. In addition to the repair, he did a complete inspection of the roof. Extremely competent and personable. Highly recommended.

Approximate cost of services:
$199.00
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Company Response

Thank you Alan
It was a pleasure helping you with your blowing off shingles .And it had to be done as an emergency, before it rains
Sunday was a nice day to do it.

Bob in Ottawa
Bob in Ottawa
1 review Ottawa, ON
10/10

Loose Shingle Repairs (after recent windstorm)

Great friendly service with quality work. He showed up when he said he was going to come and had the repairs completed in no time.

He also explained what he was going to do to fix the issue, why we had the problem. Also, he guarantees his work.

When I asked about getting some additional work done, he explained why I should wait a few years instead of getting it done now. The was to his detriment as he could have made some extra money. This sort of thing goes a long way in my book.

Will be using Michel for all our future roofing needs.

Approximate cost of services:
$200.00
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Company Response

It was a pleasure to me to help you out and be honest with you.
I work on your house like it would have been mine.

JBottawa
JBottawa
5 reviews Ottawa, ON
10/10

Excellent, honest workmanship!

Michel was prompt, honest and professional with his estimate. Since we were only getting one roof level replaced (an addition off the original house), many companies (including several highly rated ones on this site) did not even bother to take the time and give us a quote. Michel explained the options in a very straightforward manner. We were impressed with his patient, hand-nailed, quality over quantity outlook on projects.

He contacted us and scheduled the job within our time frame as well. The work was completed on time, it was not rushed and the cleanup was well done.

We are thoroughly impressed with his workmanship and would recommend his services to anyone. We will definitely be giving him a call in a couple years when the remaining part of the roof needs to be re-shingled!

Approximate cost of services:
$3,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the nice review It was a pleasure helping you and I have worked on your house like it would have been mine.

KateK
KateK
3 reviews Ottawa, ON
10/10

Thorough, friendly, and informative!

The flashing on our roof that was starting to lift, and we wanted to get it fixed before winter. Louise got back to me quickly, gave me a quote and set-up a time to come and fix it all within a week. He was able to explain to me why it was lifting and what he would be doing differently, so it wouldn't happen again. He also talked to me about the roof overall, and expressed some of the problems I might have with it in the future. I was very pleased with how informative he was and loved that he described it to me! He also checked out the rest of our flashing at the front of the house, and secured it down as well. He was friendly and did a great job! Thanks Louise!

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Kaitlin for your review. I was happy to help you and give you more information about your roof.
I want to clarify that my name is Michel and Louise is my wife and she assists me when communicating with customers.

militaryman in Ottawa
militaryman in Ottawa
1 review Ottawa, ON
10/10

Roof Leak

37 years in the military taught me many things. Amongst them would be that timeliness, and details are some of the components of a successful task completion. Michel was very professional. He not only discovered the cause of my roof leak, but identified other areas of my 12 yr old roof that required immediate attention before further leaks were to occur. Pictures and a detailed explanation were all provided. This is what you need and no more. Honest and straight forward. No BS. No up selling. Had he been one of my soldiers I would have been proud to have served with him. He is my GO TO guy, the next time I need my roof attended to, and he should be yours as well.
Servitium Nulli Secundus

Michel was great. Arrived on time, assessed the job I had requested, identified other problems, and fixed it all!

Approximate cost of services:
$215.00
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Company Response

Thank you very much Michael for your gratitude towards my service.

One of the reason that I do this job is for helping people with honesty and passion.

in Ottawa
in Ottawa
3 reviews Ottawa, ON
10/10

Great!

Michel was great. Arrived on time, assessed the job I had requested, identified other problems, and fixed it all!
His quote was what I paid, no hidden costs.
He took the time to explain everything.
I will definitely use him again and would very highly recommend him.

Approximate cost of services:
$200.00
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Company Response

Thank you very much
It was a pleasure helping you fixing all problems

Lini in Ottawa
Lini in Ottawa
2 reviews Ottawa, ON
10/10

Roof leak repair by chimney

Michel was great! He showed up at our place and gave us detailed explanations with pictures of what he anticipated could be the source. The chimney area was leaking and Michel fixed it on budget, on time, professionally and once again with more pictures. Would recommend him to everyone.

Approximate cost of services:
$560.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for your review
It was a pleasure helping you and giving you detailed explanations.

J. Thomas in Ottawa
J. Thomas in Ottawa
1 review Ottawa, ON
10/10

Roof repair

I have had Michel come to our house twice for roof related issues. His work was excellent. He was prompt, courteous, professional, and honest. I mention his honesty as there are many contractors who will oversell their skills and knowledge and thereafter overcharge you on their bill, but not Michael. With one of our roofing problems, Michael had no issue with telling us that it was a specialized flat roof issue and perhaps we would benefit from hiring someone who specializes in this type of work. Given my lack of roofing knowledge, I really appreciated this candid opinion. I would recommend The One Roofing.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

My responsibility as a roof specialist is to provide customers the best of my knowledge.
It was a pleasure helping you and please contact me if you have any concerns.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The One Roofing

SPECIALIZED SINCE 1988 TO FIND LEAKS: OFFER EXCELLENT QUALITY ROOF REPAIRS AND ROOF INSPECTION FOR COMPANIES AND RESIDENTIAL SERVICES The One Roofing is a unique residential roofing service which has been established since 1988 by Michel Painchaud. The One Roofing offers a traditional method of roofing (hand made) which has ...
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