My furnace broke down on a very cold winter day (January, 2019).
I called Comfort Masters who have serviced these older items for me on a yearly basis for five years. Upon inspection of the furnace and air conditioner, it was determined that apart from the broken furnace, the furnace and air conditioner had not been installed to code by the previous installer. I chose to purchase new items from Comfort Masters rather than repair the old ones. I very much appreciated the information that they gave me and the fact that the replacements were installed that very day.
Since then, I have been very satisfied with the new items and the service Comfort Masters provided.