In June 2013 we were looking to replace our aging AC which was nearing the end of its life. As well, we wanted to return the terribly inefficient water tank to Enbridge and replace it with one of our own.
We got 3 quotes for the job, and Stouffville Home & Comfort actually was the highest bid. But we still chose them to do it because Brian gave us the most confidence that his team will do everything properly without cutting corners. This was very important to us. We'd rather have things done right than saving a few dollars up front. And we were not disappointed. The installers did a great job. Instead of rushing through it, they took their time to make sure everything was done right. They also cleaned up all the debris before they left.
Brian also took care of rebate submission, and the return of the water tank rental to Enbridge. The latter saved us the hassle of having to wait for Enbridge to schedule time for a pickup.
One minor complaint I have in dealing with Brian is that sometimes he doesn't return emails/phone calls promptly. But overall I am more than satisfied with the service provided.
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