ADR Paint Special

Paint & Wallpaper Contractors
1920 Fisher Road, Kelowna BC V1W 2H1
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Reviews for ADR Paint Special

Average customer rating:
9.4 10 (133 reviews)

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Chillylizard
Chillylizard
1 review Chilliwack, BC
10/10

Peregrine Painted to perfection

We would normally paint our own home but our new home certainly had it challenges. The crown moldings, window/door frames (40) and baseboards were all painted the same dark colors as the walls and needed to be painted white. There's no way my husband or myself would climb a ladder to paint the high entry hall. Sandy and Merv spent 2 weeks and got the job done on budget and on time with no issues. They are a great team and truly went over and above (literally) our expectations. I would recommend Sandy and Merv to anyone in need of painting specialists. They are personable, prompt, very tidy and fit in well with our family. Thanks Sandy and Merv.

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Bernadettelindsay
Bernadettelindsay
1 review Kelowna, BC
10/10

Hallway, living room, kitchen

We Had Jesse come in and do our painting , we cannot say enough about Jesse, courteous, polite, professional, we had no mess to clean, enjoyed his company . We want to have our cupboards painted in the fall and for sure will ask for Jesse . You should be proud to have an employer like Jesse. He surely enjoys his work . Thank you, jack and Bernadette

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jackal454 in Abbotsford
jackal454 in Abbotsford
0 reviews Abbotsford, BC
10/10

Interior Painting - 3 Level Townhouse

I was referred to Dana by a colleague whose family had used ADR for two recent projects and were very satisfied. We were able to arrange a quick inspection and quote, and he knew I was on a fairly tight time frame as I was moving into the unit the following Saturday. While the first painter couldn't make it on the initial start date (these things happen) Dana brought Yashin to the table and assured me that everything would be done on time. It was done with time to spare and I couldn't believe the quality of the work for the price and the time constraints. I haven't found a single missed spot in all 1600sqft, including two two-storey stairwells. I would absolutely use these guys again.

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Pat in Coldstream
Pat in Coldstream
2 reviews Coldstream, BC
10/10

Interior paint job-2 levels, ceiling of kitchen, dining room, & living room, plus all doors.

Sandy and Merv are excellent painters. Great job in all areas. Sandi & Merv are both very hard workers. They are both very approachable and very friendly and kind. Clean up at end was perfect. It was a very positive experience for us after 6 days. We highly recommend them.
Pat & George Millar

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Nadia in Burnaby
Nadia in Burnaby
1 review Burnaby, BC
10/10

adr paint special

Dana was quick to return my call. Gave me a great quote for the job. He's thorough and professional and was quick to return my calls when I had further questions for him. Painter arrived on time, was organized and worked a very long day. Cleaned up before she left. Lydia's work was excellent. Have used this company at least 4 times and will use them again. My family have also used this company numerous times. I do highly recommend them. Dana goes above and beyond to make it a good experience.

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angela in New Westminster
angela in New Westminster
1 review New Westminster, BC
10/10

Ceiling refreshed

Nick did the job of painting my main floor ceiling. He arrived promptly at 9.30 am and worked steadily until 4 pm. The ceiling looks amazing. Will definitely hire ADR again when ready to paint the house.

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Cindy in Maple Ridge
Cindy in Maple Ridge
1 review Maple Ridge, BC
10/10

Interior Painting

So happy with the professional skilled painter we had, couldn't have ask for better service - thanks so much Lydia for doing the little extras ... will definitely be calling you again.

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Private User
Private User
Private User reviews Kelowna, BC
10/10

Awesome job well done in a challenging space!

Robbie and Jeff are great to work with. Professional and courteous. We have 20 foot ceilings and floor to ceiling windows with many panes and the paint was flawless! After painting we walked through the place and did all touch ups on the spot. Very reasonably priced and high quality. Responsive to questions and got the job done early. Highly recommended!

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WORST PAINT JOB EVER in Kelowna
WORST PAINT JOB EVER in Kelowna
1 review Kelowna, BC
0/10

Interior painting

We hired Paint Special to paint our whole condo, walls, baseboards and doors. On the 3rd day, Robbie called me to tell me there was a discrepancy between the two workers. Apparently they had gotten into an argument, and the one painter left with all the painting equipment, leaving the other painter with nothing to paint with. This set us back a day. Those 2 painters did not sand the mudding properly and you can visibly
see this throughout the house. After that one
painter left, they sent over Sandy and Merv. They
did a worse job than other the other painters.
There's paint all over the ceilings, they got paint on
my couch, they got paint all over the floor, they got paint all over the light switches and baseboards. If
you can't cut in, tape it off! We could have done a
better job than them and saved ourselves 3000
dollars. Sandy walked on my sons mattress with
her shoes on. She said that she was doing the
windowsills for us and made it sound like she was
doing it for free because that original painter had
left us hanging. She still ended up charging us. We
would have saved ourselves 35 dollars per
windowsill had we known she was going to charge
us. The original painters had got paint all over the
mantle so she said she would fix that. She still
charged us. In the master bedroom and ensuite I
have accidentally hit the wall with my nail a few
times and the paint has come off and you can see
the old colour underneath, so Sandy and Merv
clearly only did one coat. Sandy said they don't
take garbage with them, so they were going to
throw the empty paint jugs into the condo
dumpster here, which I would have been fined for.
She just ended up leaving it all here. Rob did send
a painter over to fix the mistakes, but I only had
them fix a couple spots because I didn't want them
to mess it up. I have messaged Robbie to tell him that I was extremely unhappy with the work, and
he didn't respond. He was rude and unprofessional
to me and my husband when he would talk to us. I
highly recommend NEVER hiring Robbie. This is by
far the worst experience I have ever had. DO NOT
hire this company, and DO NOT deal with Robbie

*I have attached a picture that shows their cut in job. This is all over the house, not just in one room.

In response to your response Robbie. Sandy did walk on my sons bed with shoes on. She can deny it all she wants. Why would I make that up? I guess
you have never heard of the phrase 'customer is
always right'. As for the garbage, we would have
been fined. It shouldn't be our responsibility to
clean up the company's garbage, especially when
we have to take them to the dump. Sandy even
said 'I don't take garbage home so I will just throw
it in the dumpster and hope you don't get in trouble'. Again, I didn't make that up. Also, I
have no idea who this Juve person is. Ryan is the
one who came and did the touch ups. And again,
the paint is way whiter than the rest of my ceiling
so why would i want the rest of the house touched
up with that? In your response you say 'Also, we do
not charge for anything that is not on the work
order that is signed by the customer or discussed
at the beginning of the job', so why were we
charged for the mantle and windowsills? That was
not on the original quote. And like I said above,
there was only 1 coat of paint done in the
bedroom and ensuite, so why were we charged for
2? I don't think Robbie understands the meaning
of excellent customer service. His response clearly
shows that he doesn't. I have attached another
picture showing how the paint stripped off the
wall with a touch of my nail. We will probably have
to do the whole house again. In the main
bathroom there a paint bristles painted into the
wall. Also, Sandy, Merv and Ryan were all in my
bedroom & ensuite bathroom. The pictures that I
have posted were from both those room. The cut
in job was horrible. At least Jeff did a good job of
cutting in. I can look past the argument. I can't
look past the horrible paint job that I have to look
at every single day.
Robbie - you keep saying I'm not allowing you to fix the mistakes. I did allow that. Ryan came in and touched up some spots, but once I saw the white was a totally different colour from my ceiling, I had him stop. I even showed him a couple spots and he said 'I can't fix that, unless you have a little kid paintbrush'. Also, I had texted you about my dissatisfaction about how the job was done. You never responded. So while you keep saying I didn't allow you to fix the mistakes, I did. All you have done is responded to me on here, and told me that I am wrong about everything. I hope people on here see how you have been dealing with my review, and continue to do so. Since you are clearly not trying to fix the situation (like with a phone call rather than arguing with me on here) this will be the last time I respond to you.

1 of 1 people found this review helpful.
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Company Response

Yes unfortunately this had happened. the first team we had sent there the painter got into an argument with his helper over the performance of the helper and ended up leaving halfway through the third day with his tools.he had notified me that he did not want to go back and finish the job with out help. so we had send in a second team Sandy and Merv to help. this is one of our best painting teams and have had many 10 star reviews and informed me when I asked that they did not walk on any beds to get work done. Also we do not charge for anything that is not on the work order that is signed by the customer or discussed at the beginning of the job. and as far as the empty paint cans go and the garbage this is disposed of at every customers home paint cans can go in the garbage if they are dried out or in recycling if they are washed out. After the second team had completed their job the customer had contacted me me to let me know that there was some touchups that Had to be done most of which were from the first team (ie the argument). so we had sent Juve he is one of our best painters and part of our management team
( many 10 star reviews ) to take care of any touchups that needed to be done if the customer would've pointed out anything he would've stayed there until everything was completed. in the customers complaint she said she did not point out everything that needed to be taken care of so we were not given the opportunity to take care of the touch ups and problems that occurred during these unfortunate circumstances. we certainly aren't denying that this has happened but we have to have the opportunity to come and take care of anything that has to be done . we do hold our self responsible for any touchups or any problems that occur during any paint job as you can see from the many reviews we always try to go out of our way to make every customer happy but without the opportunity unfortunately we have gotten this review. as far as being rude to the customer I go out of my way to make sure I am pleasant to every customer as long as they are pleasant to me and always try to make sure the customers are happy. Robbie In response to this customer's response Sandy And Merv Are one of our best teams and have many positive testimonials about the work they have done actually they have no negative testimonials except for this one we feel that this customer is going out of her way to say bad things about one of our best teams that go out of their way to make sure their customers are happy and write positive testimonials about them so feel free to read down all the testimonials to see how many positive one Sandy and Merv have they do good work and we make sure that all our touchups are taken care of but we must have the opportunity to do this this customer has refused to have this happen and continues to write these testimonials about us we are hoping that anybody that reads this can't see past this one bad testimonial to all the other 10s that we have thanks Robbie

Private User
Private User
Private User reviews Kelowna, BC
10/10

Interiorpainting

I received a quote that was followed up very promptly with the work done. I picked out the colours & Jeff was here exactly as scheduled. He was very polite, accommodating & stayed late to ensure the job was completed to our satisfaction.
I certainly would not hesitate to recommend him.

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Company Response

Thank you for your kind words

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ADR Paint Special

Paintspecial is a company providing services throughout the lower mainland since 1994. Now serving the Fraser Valley and the Okanagan Valley. Our goal is to satisfy our customers by providing quality painting and outstanding customer service. With many years of residential and commercial painting experience, any project will be completed professionally and to the highest of quality.

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The services that we offer consist of, free estimates for both interior and exterior projects with only the highest quality of paints. And our competitive rates and pricing provide exceptional value and savings. We also install Laminate flooring and have Maid service.

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Each member of our hardworking team is comprised of skilled and experienced professional painters. They are specialized in residential and commercial painting and have painted for at least 5 to 20 years. Their commitment, knowledge and experience will completely exceed your expectations, with dependable results that you can rely on.

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We are very proud of how our business has developed and grown over the years. Let us show you everything a painting contractor should be through our complete professionalism, respect for our work, and impeccable customer service. We are here to answer your questions and will gladly provide you with any further information.

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CATEGORIES
Paint & Wallpaper Contractors
PRODUCTS
Premium Cloverdale Paint
SERVICES
Paintspecial offers full service painting contractors. We strive to ensure only the best of customer satisfaction and ensure that every client is fully involved with each project at hand. We are confident that after years of experience working with hotels, businesses, and property owners that you will be pleased with all of the services we have to offer. Our collective knowledge, reliability and experience is priceless. All of our clients are kept well informed by our job supervisors at the start and completion of the projects for their building. We make valued attempts to ensure that everything is possible to cause little if any disruption for all parties involved. And much more. All our Residential painting is done with the same high standard quality as we would do for our commercial residences such as Ethan Allan on Sweden way in Richmond B.C. INTERIOR PAINTING: 1. Estimate -Swift scheduling and appointments -Discuss walk through of the tasks to be done -Lead into our services -Establish colours and needs for individual customers -~Professional proposals faxed, emailed, or delivered~ 2. Set Up -Familiarize customer with the crew members -Walk through areas to be painted with customer and crew manager -Move larger furniture to center of the room and cover with plastic. -Cover all the floors with drop cloth -Remove all window locks, door knobs, handles, and switch plates from the trim before the prep work and painting. * Seal areas to enclose dust 3. Prep Work -sand and dust the Walls and trim -Repair any holes or cracks in the wall -Seal gaps or holes in the trim to wall - Prime wall repair and water stain spots 4. Painting -A brush and roll are used to paint the ceiling and walls -Use of neat and orderly straight lines between the ceiling, trim, and walls -Crew completes wet inspections and touch ups before they clean up 5. Clean up -Prompt removal of all tools and equipment -All the floors are vaccumed and swept before moving the furniture back to its original place -All the hardware and wall fixtures are reinstated to their previous places -Trash cans are removed -Cans of touch up paint are labeled and left behind for future touch ups. EXTERIOR PAINTING: Pressure Washing Before we begin the preparation or painting of your home, we use a pressure washer to remove any mildew or mineral deposits or dirt that has collected on your home since the last time it was painted. The mildew is pre-treated with a solution of bleach and water to destroy the mildew and remove any stains caused by it. We remove these contaminants to ensure a proper finish coat bond. The pressure washing also helps remove loose and peeling paint. While it helps, pressure washing does not replace scraping and sanding which will be done by our painting crews. Preparation All tasks done prior to the painting itself. Such as scraping of any peeling paint, sanding all the bare wood areals for smoothing, sealing of the cracks and construction seams, priming the bare wood. Aesthetic sanding can also be done, however it is not a normal part of our process,it is considered to be restorative. If its restorative sanding you
SPECIALITIES
Residential Painting, Interior Painting, Exterior Painting, and Commercial Painting, We offer both Residential and Commercial cleaning services. Ask about our cleaning specials. We service the Lower Mainland Fraser Valley and Okanagan Valley. * Residential cleaning $25 per hour Two hour minimum. Includes Cleaning Supplies. * Commercial Cleaning is priced by the square ft. Pricing includes labor and materials. *Free Estimates, all staff are bonded and insured.
WEBSITE
http://www.paintspecial.com
YEAR ESTABLISHED
1994
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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