Lusso Design (Entry Doors & Door Inserts)

Formerly Lusso Glass
Windows & Doors Installation & Service
105 Winges Rd - Unit A Vaughan ON L4L 6C2
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Windows & Doors Installation & Service
Lusso Design (Entry Doors & Door Inserts)
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Best of the Best '22 
Best of Award '22 winner 10 timesBest of the Best '22 Best of Award '22winner 10 times

Reviews for Lusso Design (Entry Doors & Door Inserts)

Average customer rating:
10 10 (362 reviews)

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Meerton
Meerton
2 reviews Bolton, ON
10/10

Double entry doors

Andrew and his co worker do an excellent job on installing quality doors. This is the second time we have had Andrew install doors. We love them.
I wish he did other repairs, or installations . he is a gem.
His workmanship and knowledge outstanding. Thanks again Andrew!

Approximate cost of services:
$4,000.00
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Company Response

Thank You so much for taking time to leave a few words! Was great to come back to do a 2nd door (especially since this one turned out to be in sooo much worse shape than the back door, we replaced last year - the base framing layer pretty much disintegrated into loose pile of mulch but we've fully rebuilt it, so now the door will have a solid base to sit on) :)))

So glad that this time around the door came in ahead of schedule too! Got to say that this year things seem to be finally improving with logistics thanks to a few changes with my manufacturing network.

Good luck with the upcoming move! See You around!

Andrew
Lusso Design

Private User
Private User
Private User reviews Toronto, ON
10/10

Front Entry Door

Andrew was very knowledgeable and professional when it came to designing and installing my door. He gave me the best price out of several companies that I got quotes from. His work was flawless and he paid extreme attention to deal with. I definitely recommend working with Lusso Design.

Approximate cost of services:
$7,000.00
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Company Response

Thank You for Your kind words, R!

While I can't always guarantee that my price would be lower than other companies, because there are so many factors, that affect how pricing is put together by different businesses (and unfortunately I do see so many companies, not being able to keep up with constant material pricing changes, miss the mark and essentially quote projects at a loss; while others seem to quote rather high in anticipation of the potential material price increases).
With that in mind - I do always try my best to make sure that my pricing is as accurate as possible and that my clients get the value for the money, that they are spending on their doors.

Was a pleasure working with You! Thank You so much again for trusting us with Your door!

Andrew
Lusso Design

DF in Toronto
DF in Toronto
4 reviews Toronto, ON
10/10

Front and back doors

Andrew did an excellent job installing replacement doors at the front and back of our house. They're perfectly level and look great.

Approximate cost of services:
$5,000.00
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Company Response

Good afternoon, D!

Was awesome to get a chance to work with You again!

While the back door was a much simpler one, than the front, I thoroughly enjoyed dialing in the trim & paint details on it to make sure it looks completely seamless. It's always the little details, that seem to make for the biggest challenge - so happy with how it turned out! :))))

Enjoy Your doors & have a great weekend! I really appreciate You taking time to leave a few words!

Andrew
Lusso Design

Derek in Toronto
Derek in Toronto
2 reviews Brampton, ON
10/10

Door install

Wow.. was really a pleasure dealing with Andrew. Just the Highest Level of craftsmanship with this guy. OCD type of attention to detail and transparency make this guy a rarity in the business. The hardware for my door was slightly loose after install. Andrew called it out and made sure company sent a new handle. Even sent me a UPS update of when shipment arrived. He reinstalled it. Done. Lusso Designs will definitely get a call from me in the future. Truly Comendable work!

Approximate cost of services:
$100.00
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Company Response

Hi, Derek!

Thank You so much for leaving the review!

Your project definitely ended up being the "gift that keeps on giving" :)))) Thank You soooo much for Your patience with the door production timing and with waiting for the hardware getting stuck on the border.

But it was great to see it all come together perfectly in the end! Cant wait to see it once the porch is all finished (I'll definitely be bugging You for those pictures towards the end of the summer:))))

Enjoy Your new door and say hi to Kasia from me!

Andrew
Lusso Design

Judit Gueth Design, North York
Judit Gueth Design, North York
2 reviews Toronto, ON
10/10

Front door installation

We were looking for someone to install a new front door at our house. After going through the portfolios of several door companies, we came across Lusso Design, and we were so impressed by Andrew's extensive portfolio and beautiful installation work. We decided to go with a custom laser cut metal insert, which we provided the artwork for. Andrew made sure the artwork was suitable for laser cutting and it will look and function at its best when it's installed. Andrew is extremely professional, knowledgeable, and helpful. He was amazing to work with. He and Arseniy did a beautiful installation job and we're getting compliments on our front door all the time. Currently, we're working with Andrew on a second double door. We highly recommend working with Lusso Design whether you're looking for a custom or a predesigned door.

Approximate cost of services:
$6,800.00
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Company Response

Hi, Judit!

Thank You so very much for Your kind words! It was a blast figuring out the design together and the doors came together so beautifully! Looking forward to getting the basement doors done and also seeing the entire reno come together!

Thank You again and we'll see You soon!

Andrew
Lusso Design

Sharon in Toronto
Sharon in Toronto
12 reviews Milton, ON
10/10

Front Door

Andrew is a very talented and kind person to work with. My new entry door is beautiful and solidly crafted. Andrew took the time to educate me on all of my options and helped me to navigate the supply chain issues so that I was most satisfied with the final outcome. I am particularly grateful to Andrew for being flexible in working with a glass supplier so that the entire door entry system is warranted under one company for peace of mind. His work is carefully finished at a competitive price. My door is beautiful and lets the light in while maintaining privacy. I am very satisfied. I just wish Andrew installed garage doors as well. :)

Approximate cost of services:
$3,000.00
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Company Response

Hi, Sharon!

Thank You so much for Your kind words & for Your trust!

I know that working on a project where a few different companies are involved can be tricky, but thanks to everyone being on point with communication, it all worked out so great!

I have to say that I always gravitated towards metalwork inserts on my projects, but that decorative glass insert that Barry from What a Pane did for us looks spectacular - I;m so glad it ended up being Your final choice!

Enjoy Your new door! Was awesome to work with You!

Andrew
Lusso Design

Vijay in Toronto
Vijay in Toronto
17 reviews Mississauga, ON
10/10

Andrew is the Door Whisperer and he will get you the best custom door at the most competitive price! Tell him Vijay sent you!

I don't even know where to start this review since I have had the pleasure of working with Andrew since Aug. 2021! CALL HIM (or text or e-mail) IF YOU ARE LOOKING FOR AN AMAZING, ONE OF A KIND ENTRY DOOR FOR YOUR HOME WITH A CUSTOM TOUCH! If you don't get through, call again! lol. His work ethic and craft and knowledge are worth the extra effort! I remember getting through to him last out of all the company's I called but based on the reviews I saw and the quality of his work, he was the one I was most intrigued to speak with.

Andrew excels in customer service (he is the CSR, lol), sales (he can talk your ear off about any type or door or components of a door), and he is so knowledgeable and passionate about the work he does that I knew he was the right individual for the job.

If you don't want to deal with ten different individuals when looking for an entry door for your home, and you want a personal touch with expert craftsmanship and quality, then Andrew and his company is the place to go! I would recommend his work to anyone and would not hesitate to use his services again (in 30 years since our new door will last forever, lol)

From beginning to end, my 7 month journey with Andrew was definitely one of a kind but man it was so worth it in the end. First off, he does everything!! Which yes can require some patience, but it's 90% (or higher) a good thing. He takes your call everytime you call (not a CSR) and while he may be busy at times, when you do get through to him he can talk your ears off for days about doors! He knows everything there is to know about a door and it's complementary pieces and basically he can answer any question you have!

This is what really stood out to me about Andrew. The personal touch was there and great customer service. I was not calling into a customer service rep, and then having a sales person call me back and answer my questions (which a lot of times did not get relayed correctly, or there was a disconnect). With Andrew, he sells the doors, he answers all your questions about them and, oh yeah, HE ALSO INSTALLS THEM! Man of many gifts I tell you.

Honestly, a lot of the delay was due to supple chain issues which everyone knows about during the pandemic and of course raw material costs ever fluctuating. Andrew kept me in the loop about all of this the entire time (which was great) and compared to a lot of other big box outfits, a lot of his materials and sample work is online (on a cloud, or on instagram) so it was easy enough to access a lot of the doors he had done and draw inspiration from them.

We made so many changes to the door weather it was the interior colour, the trim, number of sidelites, etc. but Andrew is so patient and willing to make any change. He's all about the customer service. He even mocked up a couple of sketches and after some back and forth we finally landed on the perfect drawing of a door! Now time for the install.

We took a couple of months to finalize the design and Andrew let us know it would probably be another 2-3 months for the door install, which was expected as the other door manufacturers were telling us the same. Andrew visited our place once we confirmed everything and took measurements to make sure everything was aligned and ready to go once the door was manufactured. We even visited the place where the door would be made which was a great added touch and helped me clarify a few details (i.e. seeing and feeling the doors in person definitely makes a difference!)

Finally on a warm March day it all came together! No shocker here Andrew got here on the morning and starting chipping away. He was professional and courteous the whole time up until the installation day where he was here well past 10pm making sure everything looked as perfect as it could in our eyes (and his, lol). He is a perfectionist, but he just has a passion for what he does and it shows in his work.. Fanciest entry door in the whole neighborhood and that is in big part thanks to Andrew !

Approximate cost of services:
$7,000.00
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Company Response

Wow....Vijay!! Thank You so much!!!!!! Truly made my day :))))

Francesca
Francesca
2 reviews Vaughan, ON
10/10

Front Door

Andrew provided phenomenal customer service. Changing front doors is a challenge. Andrews helped with the project from the beginning till the end. Even when I noticed a mark on the door he replaced the complete door and made sure that I was satisfied. The door looks great and I have received many compliments. Andrews passion for making beautiful doors are worth the wait. Francesca

Approximate cost of services:
$4,900.00
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Company Response

Good afternoon Francesca!

Front doors are a challenge & in 2021 it was a challenge and a half! ;)))
Thank You so much for Your patience & as far as the replacement of a faulty part - have to give credit to the manufacturer, they support me so much & it only took a few photos and a phone call to get the replacement ordered up.
Was a pleasure working with You!
Enjoy Your new door!

Andrew
Lusso Design

Cherry from Vaughan
Cherry from Vaughan
9 reviews Vaughan, ON
10/10

Custom-made Entry Door

It's an absolute pleasure to work with Andrew from the beginning to the end of the whole process. I had changed the design of the sitelites at least 5 times, yet he was extremely patient with all my requests and got back with drawings which helped me visualize my design. The end product looks exactly the same as what I have expected. The quality of the door and the installation were also excellent. The installation process was seamless and the door looked gorgeous. I'd say that Andrew was on the top among all the contractors I have worked with so far! Sometimes he may be slow in responding (because he has so many customers), but be assured that he will get back to you. Overall, I am extremely satisfied with the whole process and my door, and will definitely recommend Andrew to anyone who needs door replacement!

Approximate cost of services:
$9,000.00
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Company Response

Hi, Cherry!

Thank You so much for taking time to write the review!

Your door is definitely among my favorites of 2021, in big part thanks to Your creativity - was great working with You on figuring out that sidelite design (maybe next time we'll try to keep the revisions to 2-3 :)))) The door turned out truly amazing! Will definitely be posting in in my project highlights of 2021!

Thank You for mentioning the response timing as Im totally aware that this is an area that can use a bit of improvement - depending on the workload my response may take a day or two and I'm certainly working on figuring out ways to keep up with it better. This year(2022), I'd say Im under 24 hours on 95% of my messages thanks to a few changes in how I organize my work flow.

In the end though rest assured, I always will get back to my clients on their emails ( and also texts, voicemails, Instagram messages, facebook messages, houzz messages, homestars messages, google messages, what;s up messages, Viber messages, LinkedIn messages - got to love the technological progress, does anyone remember when simply calling back on voicemails was the only thing required from the business owner to be "on top of things" :)))))))

Thank You again for all the trust! Enjoy Your door!

Andrew
Lusso Design

Vijay
Vijay
2 reviews , ON
10/10

Entry Door and Garden Doors

Can Describe Lusso design in a simple equation:

AL= P5K1
AL- Andrew Lusso
P- Professional in all respects
P- Precise in his measurements
P- Passionate about his work
P- Perfection, not satisfied until every minute detail is done to his and client’s satisfaction
P- Pleasure to deal with
K- Knowledgeable

Great work done on my 3 doors

Approximate cost of services:
$12,000.00
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Company Response

Thank You so much for review & for trusting with all 3 doors for Your house, Vijay!

Love the review format!:))) And it was a fun project to work on - especially dialing in installation process efficiency on 3 doors at once!

See You next week for that backyard deck door service!

Andrew
Lusso Design

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lusso Design (Entry Doors & Door Inserts)

Welcome to Lusso Design's Homestars Page

We specialize in design, manufacturing & installation of top quality fiberglass & steel entry door systems. With over 15 years of experience in door manufacturing we use door components by Novatech as well as MasterGrain, which are the two of most prominent Canadian door & door component manufacturers. Our doors are assembled & installed with great care to make sure that You get a product of unrivaled quality & appearance.

We use custom manufactured wrought iron & lasercut steel door inserts to add true individuality to Your door, making sure, that Your door will look like no other.

Currently we're developing a system of custom designed aluminum & glass railing that will match our doors & infinitely increase the curb appeal of Your house.

Visit Us in our beautiful showroom in Richmond Hill & see it Yourself.

For latest & greatest in the world of custom doors & door inserts follow
Us on Instagram @lussodesigncanada

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Full door systems: Steel doors & Fiberglass doors. Wrought iron door inserts, Decorative glass, Lasercut metal inserts for doors and windows. House numbers in script(Script address). Door hardware, such as handlesets, hinges, weather-stripping etc.
SERVICES
Installation of door systems, door inserts and door hardware, window glass replacement, door realignment.
STYLES
Door systems: Steel doors & Fiberglass doors Door Inserts: Wrought iron, Lasercut iron, Decorative glass. Script address: Laser cut out of solid aluminum, exterior high durability paint powdercoated finish.
SPECIALITIES
Entry Door Systems: Steel doors & Fiberglass doors; Wrought Iron Door inserts; House numbers in Script(Script address)
WEBSITE
http://lussodesign.ca
YEAR ESTABLISHED
2009
PAYMENT METHOD
Cheque, E-transfer, Cash, Visa, Mastercard, Amex, Financing, PayPal
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.